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Customer reviews: Prefixbox AI Search & Filter

Develop by Prefixbox

Reviews (26)

Overall rating
5

What Merchants Think

Overall, merchants have expressed high satisfaction with "Prefixbox AI Search & Filter" for its advanced search and filtering capabilities. Many users noted the significant improvement in their store's functionality and customer experience after switching to Prefixbox. The app's ease of setup, seamless integration with Shopify, and excellent customer support are repeatedly highlighted as key benefits. Retailers particularly appreciate its flexibility and the ability to enhance product discoverability, leading to increased conversion rates.

Key Strengths

  • Advanced search and filtering capabilities
  • Seamless integration with Shopify
  • Customization options via the Shopify theme editor
  • Intelligent search features (e.g., typo tolerance, autocomplete)
  • Effective merchandising tools (e.g., synonyms, promotions)
  • Comprehensive analytics for customer behavior tracking
  • Exceptional customer support and service

Common Concerns

  • No significant negative feedback was consistently mentioned in the reviews.

Final Thoughts

"Prefixbox AI Search & Filter" is highly regarded among merchants for its robust functionality and transformative effect on Shopify stores. Merchants frequently report enhanced customer experiences and higher conversion rates due to the app's sophisticated search features and supportive team. It stands out as a powerful solution for those looking to significantly upgrade their site's search capabilities.

Akicon - Handmade

Jul 13, 2025  on Shopify

I had a great experience with Soma's support team – they were prompt, helpful, and really tried to solve my issue quickly. The app itself is well-designed and easy to use, and I honestly loved almost everything about it. However, the one major downside is that it doesn't follow the product order set in Shopify collections. Since product order is crucial for our store (we rely on manual ranking based on performance), I had to stop using the app, which was a tough decision. I truly hope this limitation can be addressed soon – if it is, I’ll happily come back to it. Thanks again to the team for their outstanding service!

Chris Correia

Jul 11, 2025  on Shopify

Aaron and the entire team at Prefixbox have be sooo incredibly helpful in setting up our filters for our store. We've had a lot of requests in terms of how we want search/filters and time and time again no matter how much I reach out, Aaron has been more than happy to get on calls with me and help on. Out of every app I have used for my clients ( and there have been many ) - Prefixbox and Aaron are the most responsive and accomodating. There are real people behind this and they are always innovating and doing their best to build something that serves their customers. Can't say enough good things. Thank you for your continued support! DEF recommend if you are a brand looking to scale!

Here I Am

Jul 08, 2025  on Shopify

This app has transformed our search and category results pages. It was a straightforward process to set it up. I also had a great experience working with their support team to adjust a few small things. Highly recommend.

Energiamegújítás

Jul 02, 2025  on Shopify

okay so this app can do EVERYTHING. If you dive deep and look through all the settings you can adjust the filters and seach funtions to your preference. The support staff is also very quick and helpful if you need them!

ElectraStim Official Europe Store

Jul 01, 2025  on Shopify

Great customer service and look forward to working with them on an app that looks to solve a lot of problems.

Ecigone

Jun 26, 2025  on Shopify

We tried several major search providers before landing on Prefixbox, and the difference is night and day. Unlike Klevu, Prefixbox's implementation process was easy and fast. The team was always transparent, which was refreshing. They weren't pushy and trying to sell me non-existent features like other app companies. On top of that, Prefixbox is one of the only providers that supports filters with meta-fields and meta-objects. This is a game changer for how we organize and surface products. If you’re looking for scalable, transparent, and actually functional site search and filters - Prefixbox is the way to go.

Dahl Medical

Jun 24, 2025  on Shopify

Prefixbox’s AI Search & Filter has completely transformed how our customers find products. The setup was smooth, the support team was responsive and knowledgeable, and the tool itself is incredibly intuitive. Search results are faster, smarter, and more relevant—exactly what we needed. Highly recommend Prefixbox if you're looking to improve your site’s search experience!

Safe and Sound HQ

Jun 24, 2025  on Shopify

This company from the onset was very responsive and throughout the entire onboarding, I received quick and thorough communication and was able to go over exactly what our ideas were and they were all executed flawlessly. Aaron was always available throughout the process. Very highly recommend!

SimpleHappy

Jun 18, 2025  on Shopify

Nagyon elégedettek vagyunk a Prefixbox-szal! A kereső gyors és pontos, a szűrők jól testreszabhatók. Rengeteg hasznos funkció van benne, ami megkönnyíti a vásárlók dolgát. Csak ajánlani tudjuk!

On The Salt

May 28, 2025  on Shopify

Prefixbox noticed another app overwriting the results on our website, and they were able to identify and solve the problem for us right away. Thanks again

meteorologyshop

May 06, 2025  on Shopify

Prefixbox has given to us a great supportand fixed our issue quickly. Their AI search made a big difference for us to increase our turnover. Thx Ingrid and team.

9 Lives

Apr 28, 2025  on Shopify

Prefixbox AI Search and Filtering has made a huge difference in our Shopify store. The AI-powered search delivers quick, precise results, and the smart filtering tools help customers find what they’re looking for more easily, boosting better conversions. Setup was simple and the support team has been excellent. This app is essential for any Shopify store looking to improve customer experience and sales!

ARTIFICIALE

Apr 16, 2025  on Shopify

I'm really happy with the Prefixbox app so far. The setup was easy, and their support team has been super helpful throughout the process. Looking forward to seeing the results as we move forward!

Supply Legends

Apr 14, 2025  on Shopify

Prefixbox is the best Shopify search app you're just now hearing about. Years of development in some of UK and EUs largest online retailers has now landed in the Shopify App Store at a staggeringly low price. Highly configurable, a generous free tier for the smaller stores out there and competitively priced as you scale.

1800ceiling

Apr 10, 2025  on Shopify

Prefixbox AI Search made a big difference for our store after switching from Shopify’s Search & Discovery. Setup was fast, and I can handle everything myself. It's easy to add synonyms, set up merchandising rules, and create redirects so customers always find what they need. Super flexible and easy to use, plus the team’s been great to work with. I highly recommend.

Majorelle Barcelona

Apr 07, 2025  on Shopify

Just wanted to say how happy we are with your advanced filter feature. It’s been a game-changer for our workflow and overall experience. Also, a big shoutout to your support and dev teams. They’ve been super helpful and really attentive to our needs. We definitely recommend your filter and team to anyone looking for a reliable solution.

Cacaokan

Apr 03, 2025  on Shopify

Estoy comenzando a utilizar esta app y la verdad es que la experiencia hasta ahora ha sido excelente. El tutorial está muy bien explicado, en español y fácil de seguir, lo cual agradezco muchísimo siendo principiante en el tema de las apps para Shopify. Desde el primer momento se nota lo útil que puede ser la herramienta para optimizar mi tienda. Además, el equipo detrás de la app es muy profesional y está pendiente para ayudarte en lo que necesites.

Goal Kick Soccer

Feb 17, 2025  on Shopify

Prefixbox has been an absolute game-changer for our Shopify store! After previously using the Boost app, I can confidently say that Prefixbox is on another level. The search and filtering capabilities are far more advanced, delivering faster and more accurate results that truly enhance the customer experience. Beyond the technology, the support team at Prefixbox has been brilliant. They’ve guided me every step of the way, ensuring a seamless setup and optimization. Their dedication and responsiveness have made all the difference. If you're looking for a powerful and reliable search solution, I highly recommend Prefixbox

K-Beauty For You

Nov 26, 2024  on Shopify

We’ve been using the Prefixbox Search app for a while now, and it has significantly improved our store’s search functionality. The app is easy to integrate with Shopify and provides a seamless user experience for both store owners and customers. What stands out the most is its intelligent search capabilities, which make finding products much faster and more intuitive (autocomplete, typo tolerance, and personalized search results). The analytics tools are also impressive, allowing us to track customer behavior and optimize our inventory accordingly. The support team deserves special praise – they’re responsive, knowledgeable, and genuinely interested in helping businesses succeed. If you’re looking to take your Shopify store to the next level with a professional-grade search tool, I highly recommend Prefixbox Search.

Glamie Cosmetics

Nov 19, 2024  on Shopify

I'm impressed with Prefixbox search app! The search results are relevant and improve our customers' shopping experience. What I love most is the seamless integration with our store. It’s easy to customize.

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