Ochatbot Generative AI Chatbot

Develop by Shopify

$47-$247

/ Month

Free plan available 7 Days Free Trial

Ochatbot's Gen AI Increases Sales and Reduces Support Tickets.

Product recommendations

Customer support

Abandoned cart

Order status

Add-to-cart

Upsell / cross-sell

Data privacy

Automated training

About Ochatbot Generative AI Chatbot

Launched Apr 27, 2020

Built by Shopify

Address

30 N Gould St Ste R, Sheridan, WY, 82801, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Ochatbot & Generative AI Web Interface increases revenue, lifts AOV, and decreases support tickets.

Ochatbot and Ometrics Intelligent Website AI Interface embeds AI into your site pages to increase engagement. It is powered by Ometrics Generative AI and scripted NLP built for eCommerce and customer support. Simply install the app, and Ochatbot’s AI trains itself to know all about your products, services, blogs, and policies - all within minutes. Includes revenue-boosting eCommerce features such as Add-to-Cart, Abandoned Cart, Upsell / Cross-sell, Order Status, and more. Try it now!

Shoppers engage in webpages with Intelligent Website AI Interface and a Chatbot
Engage your shoppers at the right time in their shopping journey
Generative AI trained on your Shopify store, website, and other data
Product recommendations, Add-to-Cart, and Abandoned Cart increase revenues
Order status tracking and answers to customer questions reduce support tickets

Pros

Increases sales by utilizing features like Add-to-Cart, Abandoned Cart, Upsell, and Cross-sell
Reduces support tickets by providing instant order status tracking and customer query responses
Automated training: Quickly becomes knowledgeable about the store's products, services, and policies
Data privacy: Similar to ChatGPT but ensures data privacy
Easy integration: Simple installation process for eCommerce platforms
Engages shoppers effectively during their shopping journey
Offers fully managed Pro and Enterprise plans with dedicated AI support

Cons

Potential dependency on the platform for sales and customer support
May require ongoing management and updates to maintain accuracy and relevance
Limited customization outside structured NLP and eCommerce features
Relatively new solution, might lack comprehensive user reviews and long-term performance insights

Top Helpful Reviews

Prolon Life

May 20, 2024 on Shopify

We have worked with Ometrics for a long time. John with Ometrics is great. They are good people, and their chat and software fulfill a number of important roles. We were particularly focused on increasing revenue and AOV, along with reporting on user behavior and conversations to gain valuable business insights with monthly custom reports via our Pro plan. We had great rapport with Ometrics, and we are grateful for their support.

Maqio

Jul 15, 2021 on Shopify

This a great set up with really helpful and friendly support staff. Could not recommend them enough. It is easy and simple to learn and maintain. Any issues I have come across have been resolved easily and quickly

Farm and Oven Snacks, Inc.

Sep 11, 2020 on Shopify

The personal touch is indispensable in selling. Live chat wasn't possible for me as a startup (I had a few other things to do!). Ochatbot is an amazing, unique way to have a conversation with web visitors that's automated and affordable. Our conversion among consumers who use Ochatbox is 4x that of those who don't.

INVIGOR8

Jun 18, 2020 on Shopify

Ometrics Ochatbot has only been easy to setup with the Pro plan and our sales through Ochatbot have increased 46% and our revenues have doubled. We have also seen a reduction in support and sales questions. We highly recommend working with them as they are very responsive and supportive.

Zebra CBD