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Helpdesk + Live chat DeskXpand

Helpdesk + Live chat DeskXpand

  • $19-$99 / Month
  • 14 Days Free Trial
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Helpdesk, Live Chat & WhatsApp: All-in-one support. Show more

DeskXpand is a comprehensive helpdesk and live chat solution that centralizes customer support across diverse channels, including email, chat, forms, Facebook, WhatsApp, and Instagram. Designed to enhance your support team's efficiency, it provides seamless access to order details, FAQs, and canned responses with just a click. By automating tasks such as ticket creation, DeskXpand significantly boosts agent productivity, ensuring a more streamlined customer service experience. It empowers businesses by turning satisfied customers into repeat patrons through its robust Shopify helpdesk integration. Furthermore, the app offers a shared inbox to consolidate inquiries and automate query routing to specialized teams, fostering quicker resolution. With customizable reply templates, DeskXpand optimizes communication to maintain consistent and high-quality customer interactions. Easily embed live chat into your Shopify store and experience enhanced support capabilities in seconds.
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Customizable templates
Multi-channel support
Automation features
Shared inbox
Order details access
Canned responses
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eDesk

eDesk

  • 14 Days Free Trial
(1/5)
1 Reviews
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Centralized AI Help Desk: Streamline eCommerce support with eDesk's powerful features. Show more

eDesk is an AI-powered help desk designed to streamline eCommerce customer service by centralizing all customer queries and order details into a single, user-friendly dashboard. Its intelligent system classifies incoming messages based on various criteria such as content and order status, allowing for easy prioritization and assignment to team members. With seamless integration across all marketplaces and sales channels, eDesk provides a comprehensive view of customer interactions, automatically attaching relevant product, order, and delivery information to each query. The app's AI-powered sentiment analysis offers insights into customer mood, while at-a-glance message summaries provide a quick overview of interaction threads. Additionally, eDesk enhances efficiency with advanced templates and an innovative HandsFree feature, suggesting appropriate responses or automatically handling specific queries without user intervention. This makes eDesk a valuable tool for improving response times and ensuring customer satisfaction across all eCommerce platforms.
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Automated responses
Centralized dashboard
Sentiment analysis
Advanced templates
Ai message classification
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Lopaa AI

Lopaa AI

  • $23-$46 / Month
  • 14 Days Free Trial
  • New
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"Streamline support with centralized complaint and query management for businesses." Show more

Lopaa AI is a powerful tool that enhances business customer support by streamlining complaint and query management. Through its integrated platform, customers can raise complaints using an intuitive chat feature and submit queries via email and WhatsApp, ensuring all interactions are easily accessible and organized. The app provides seamless tracking of these interactions and integrates smoothly with third-party CRM systems, allowing businesses to maintain efficient and reliable support channels. Users can benefit from an order tracking system and real-time chat capabilities, which include communication with both human agents and AI. With its focus on centralizing support, Lopaa AI is ideal for companies looking to improve customer satisfaction and optimize their support processes.
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Crm integration
Multichannel support
Complaint management
Query integration
Realtime chat
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RevoChat: AI Sales Chatbot

RevoChat: AI Sales Chatbot

  • $49-$999 / Month
  • 14 Days Free Trial
8.2
1 Reviews
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24/7 AI: More Sales, Answer Queries, Personalize Visitor Chat Show more

RevoChat: AI Sales Chatbot is an innovative tool designed to revolutionize how businesses interact with their customers. This powerful app leverages advanced artificial intelligence to provide seamless, real-time communication that enhances customer engagement and streamlines the sales process. By automating routine inquiries and guiding customers through the sales funnel, RevoChat ensures a personalized experience that meets individual needs with precision. The app's predictive analytics and machine learning capabilities help businesses anticipate customer behavior, enabling proactive and targeted sales strategies. RevoChat integrates effortlessly with existing CRM systems, ensuring a smooth transition and easy management of customer interactions. Designed with a user-friendly interface, it offers companies of all sizes the ability to boost conversion rates, improve satisfaction, and ultimately increase revenue.
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24/7 availability
Increased sales
Query handling
Personalized interaction
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CSS AI Sales Chatbot

CSS AI Sales Chatbot

  • $29.99-$140 / Month
  • Free Plan Available
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AI chatbot: answers queries, recommends products & discounts Show more

CSS Ai Sales Chatbot is a powerful tool designed to enhance your online store by providing a seamless shopping experience for your customers. This AI-driven chatbot efficiently answers customer queries, recommends products tailored to individual needs, and highlights available discounts, all through engaging and natural conversations. The chatbot's appearance can be customized to align with your store's branding, and it seamlessly syncs with your current product data, ensuring up-to-date interactions. Additionally, it helps streamline communication by managing your admin inbox, offering a comprehensive support system for your sales team. The platform includes a playground feature, allowing you to test the chatbot's functionalities before going live. By simplifying the shopping process and boosting customer engagement, CSS Ai Sales Chatbot not only enhances customer satisfaction but also contributes to increased sales. Supported by a dedicated team, it’s a reliable solution for modern e-commerce businesses looking to optimize their customer service efforts.
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Customizable appearance
Automatic product sync
Admin inbox management
Natural language recommendations
Customer query handling
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Xentral Business Software

Xentral Business Software

  • Free Plan Available
(3.6/5)
6 Reviews
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Every corner of your business - centralized & automated Show more

Xentral Business Software is a comprehensive solution designed to streamline and enhance your business operations, allowing for growth without the added complexity. By connecting every aspect of your business, it offers increased visibility and control over key areas such as orders, stock, payments, and delivery. This integration not only minimizes the chances of errors in order processing across all channels but also optimizes warehouse and fulfillment operations with features like multi-step pick and pack processes and batch management. The software also facilitates automated goods receipt and efficient supplier management, ensuring smooth purchasing and sales operations. With robust accounting functionalities, Xentral gives you comprehensive control over payment flows, invoicing, and tax management. Additionally, it supports efficient management of master data, including customer, supplier, and product information, all contributing to more time, increased revenue, and enhanced customer satisfaction.
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Order processing
Warehouse management
Automated purchasing
Accounting control
Master data maintenance
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Octup: Analytics

Octup: Analytics

  • Free Plan Available
  • 30 Days Free Trial
8.2
3 Reviews
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Multichannel Analytics & Dashboards with AI-based insights Show more

Octup: Analytics is a comprehensive platform designed to provide a holistic view of your business operations, including marketing, logistics, and fulfillment data. By centralizing essential business metrics and dashboards, Octup facilitates data-driven decision-making and performance enhancement. Key features include marketing attribution, unit economics, and AI-driven insights and alerts, empowering you with actionable intelligence. Think of Octup as an automated team of analysts that display your data in a user-friendly manner, offering crucial recommendations tailored to your business needs. Effortlessly track warehousing costs and invoices to improve margins under operations, while keeping an eye on inventory and deliveries with logistics' real-time tracking capabilities. In marketing, optimize ad spend and boost results with essential metrics and attribution data, and use unit economics to measure costs and profitability for smarter decisions. Unleash the power of your data with Octup to achieve greater efficiency and success.
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Real-time tracking
Ai-based insights
Marketing attribution
Unit economics
Cost tracking
Complete view
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Angular View

Angular View

  • $25-$35 / Month
  • Free Plan Available
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Unlock insights and trends for smarter and clearer decisions Show more

Angular View is a robust analytics app designed to provide comprehensive insights into your business performance across multiple stores. It aggregates a wide array of metrics, including Average Order Value (AOV), Customer Lifetime Value (CLV), median, and mode, allowing you to effortlessly compare historical trends over various timeframes like months, quarters, or years. The app features customizable dashboards that can be shared, enabling tailored data visualization suited to your specific needs. Users can capture specific moments in their data timeline by scheduling exports, providing a convenient way to record business performance snapshots. Navigation is intuitive, allowing for effortless exploration of business insights from multiple perspectives. With more than 40 available metrics covering sales, quantity, and gross profit, Angular View empowers businesses to conduct detailed comparisons and analyses. Its seamless integration supports multi-currency reporting and cross-store data aggregation, ensuring that comprehensive analyses are just a few clicks away.
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Multi-currency support
Schedule exports
Custom dashboards
Aggregate metrics
Historical insights
Revolutionary comparison
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EcomStat

EcomStat

  • $19.99 / Month
  • Free Plan Available
8.2
6 Reviews
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Supercharge your e-commerce profitability with EcomStat! Show more

EcomStat revolutionizes e-commerce management by offering precise cost tracking and insightful sales analytics. Designed to integrate seamlessly with Shopify, the app empowers users to monitor sales, assess profitability, and make informed, data-driven decisions. Among its standout features is SKU-level cost tracking, which provides businesses with detailed insights into individual product expenses. Users also benefit from real-time insights, granting them high-level visibility into their overall financial performance. The app allows for easy organization of expenses into various categories for streamlined management and offers tools to input and track monthly revenue, essential for accurate profit and loss reporting. EcomStat is an indispensable tool for businesses aiming to optimize their financial operations and maximize profitability.
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Shopify integration
Revenue tracking
Profitability analysis
Sales analytics
Real-time data
Sku-level insights
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EDICOM ‑ EDI Connectivity

EDICOM ‑ EDI Connectivity

  • Free Plan Available
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Centralized management of your orders from your EDI platform Show more

EDICOM ‑ EDI Connectivity is an innovative application designed to streamline the management of orders and invoices within your Shopify Store by seamlessly integrating with your existing EDI platform. The app enables automatic transfer of orders from Shopify to your EDI, ensuring optimal, controlled, and unified handling of business processes alongside other traditional channels. Additionally, EDICOM facilitates the effortless transfer of invoices generated in your system back to Shopify, adhering to the specific e-invoice regulations and data structures required in various countries. This centralized management system enhances operational efficiency by consolidating orders and invoices management under one platform. Ensuring compliance across different jurisdictions, the app generates legal invoices according to the country-specific regulations. EDICOM also prioritizes data security, employing OWASP-based audits to safeguard data export processes.
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Centralized management
Order transfer
Invoice transfer
Regulatory compliance
Secure data export
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Ordflow

Ordflow

  • Free Plan Available
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Centralized eCommerce orders, automate shipping & fulfilment Show more

Ordflow is a comprehensive eCommerce solution designed to manage orders across multiple sales channels seamlessly. By integrating with leading carriers, it simplifies order processing and automates essential tasks, ensuring that generating accurate shipping labels is quick and easy. Real-time tracking capabilities keep you informed every step of the way, while robust reporting tools offer invaluable insights into your operations. Ideal for eCommerce merchants, Ordflow helps streamline operations, reduce costs, and improve customer satisfaction. It centralizes order management, enhancing efficiency in fulfillment and ensuring timely updates on tracking deliveries. With Ordflow, managing your eCommerce business becomes a more cohesive and efficient experience.
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Order fulfillment
Real-time tracking
Automate shipping
Centralized orders management
Integration with carriers
Robust reporting
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Forstok ERP

Forstok ERP

  • $100 / Month
  • Free Plan Available
  • 14 Days Free Trial
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Centralize inventory and fulfillment Order in one system Show more

Forstok ERP is a powerful cloud-based channel management platform tailored for multi-channel retail businesses, aimed at automating sales operations and boosting business efficiency. This versatile app facilitates seamless connections with key channel partners, enhancing workflow and driving profitability. With effortless 1-click integration, Forstok ERP connects your business to Shopify and leading Indonesian marketplaces like Tokopedia, Shopee, Lazada, TikTok, and Blibli, among others. The app centralizes all operations into one simplified system, making it easier to manage diverse sales channels. By syncing stock directly with your Shopify webstore and streamlining order fulfillment, Forstok ERP ensures optimal inventory management and timely delivery processes. Businesses can benefit from the strategic insights and unified control Forstok ERP provides, positioning them for better performance and growth in the e-commerce landscape.
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Streamline fulfillment
Sync stock
Centralize operations
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shown.io

shown.io

  • $12 / Month
  • Free Plan Available
(4.5/5)
23 Reviews
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Streamline ad management with AI-driven optimization and centralized reporting. Show more

Shown.io is your comprehensive solution for automated ad tracking and campaign optimization. By seamlessly linking your store, the Shown pixel is automatically installed on your website to monitor user behavior post-click, ensuring more effective ad strategies. The platform's AI-powered campaign creation eliminates the hassle of crafting ads by generating engaging copy and visuals, pinpointing optimal keywords and audiences for success on all major channels. Shown.io's advanced AI continually refines your ad campaigns for peak performance, driving increased engagement and conversions. With centralized reporting, you gain a clear, comprehensive view of your advertising efforts, making performance tracking and decision-making easier. The Shown extension further streamlines your setup, automating ad tracking and conversion detection while syncing customer emails to enhance audience targeting. It also integrates your product listings for seamless shopping ads across multiple platforms, boosting your advertising efficiency.
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Ai-driven optimization
Centralized reporting
Automated ad tracking
Cross-channel ad creation
Campaign fine-tuning
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Multiorders OMS

Multiorders OMS

  • $40 / Month
  • Free Plan Available
6.5
29 Reviews
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Centralized multi-channel inventory and shipping management solution with seamless integrations. Show more

Multiorders OMS is a comprehensive multi-channel inventory management solution designed to streamline your e-commerce operations. Serving as a centralized hub, it seamlessly integrates with popular sales platforms like Amazon, Etsy, and eBay, as well as major shipping carriers such as RoyalMail, USPS, UPS, and FedEx. The application facilitates efficient stock control and shipping label assignment, allowing you to receive orders from various channels and print all necessary shipping documents. Additionally, you can bundle inventory items to monitor component stock and instantly update product pricing across all connected stores. Multiorders OMS also ensures smooth restocking with its Purchase Orders tool, keeping suppliers informed and inventory levels optimal. Note that while it continues to receive support and maintenance, there are no plans for new feature developments.
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Inventory management
Order synchronization
Shipping label printing
Multi-channel integration
Bundle inventory items
Document printing
Add to Site
AfterShip Order Tracking & SMS

AfterShip Order Tracking & SMS

  • Free App
(1/5)
1 Reviews
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Centralized shipment tracking with real-time analytics and customizable notifications. Show more

AfterShip Order Tracking & SMS is a powerful post-purchase experience solution designed to enhance brand loyalty and boost sales for retailers. This app offers centralized shipment tracking, supporting over 900 carriers worldwide, including UPS, FedEx, USPS, DHL, and Australia Post, ensuring a seamless and streamlined tracking experience. Retailers can effortlessly integrate their carriers with AfterShip, allowing for customized tracking notifications that can be enriched with branding, social content, and product recommendations. The app's real-time delivery performance analytics dashboard provides invaluable insights, enabling businesses to turn potential complaints into positive experiences through proactive notifications for delivery exceptions. By providing deeper carrier performance insights, AfterShip empowers retailers to make informed logistics strategy decisions, ensuring a worry-free shipping experience for both retailers and their customers.
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Real-time analytics
Customizable notifications
Multi-carrier support
Centralized shipment tracking
Branded interactions
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Product FAQ

Product FAQ

  • Free App
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Streamline product support with customizable, centralized FAQs for enhanced shopping experiences. Show more

Product FAQ is an innovative app designed to enhance the online shopping experience by providing tailored support directly on product pages. It allows retailers to assign unique sets of FAQs to individual products, offering a personalized touch that can lead to increased customer satisfaction. Users can choose from four professionally designed widget templates, which can be customized to align seamlessly with your brand’s aesthetic. The app's bulk FAQ management feature lets you efficiently attach existing FAQs to multiple products, saving both time and effort. A centralized dashboard streamlines the management process, allowing you to create, edit, and organize FAQs with ease. By proactively addressing customer inquiries on product pages, Product FAQ helps reduce returns and supports a seamless shopping journey, transforming each product page into a key sales asset.
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Centralized dashboard
Product-specific faqs
Widget templates
Bulk faq management
Add to Site
ChannelDock

ChannelDock

  • Free App
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Centralized dashboard for multichannel inventory, order, and shipping management.

Inventory synchronization
Order processing
Shipping management
Warehouse management
Pick & pack customization
Add to Site
GC ‑ GPSR Compliance

GC ‑ GPSR Compliance

  • Free Plan Available
9.1
3 Reviews
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Streamline EU product safety compliance with automated checks and insights. Show more

GC ‑ GPSR Compliance is an essential tool for EU merchants aiming to simplify their adherence to the General Product Safety Regulation (GPSR). This app is tailored for businesses dealing with physical goods, providing a centralized platform to manage safety documentation and automate compliance checks. By delivering clear insights into product safety requirements, it aids merchants in effectively aligning with EU standards. The app significantly reduces manual efforts, helping businesses save time, avoid costly penalties, and build stronger trust with customers. Designed with scaling businesses in mind, it streamlines workflows and enhances regulatory reporting processes. With GC ‑ GPSR Compliance, businesses can effortlessly demonstrate their commitment to product safety and regulatory adherence.
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Automated compliance checks
Centralized safety documentation
Regulatory adherence reporting
Streamlined compliance workflows
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OMS V1 by RANDEMRETAIL

OMS V1 by RANDEMRETAIL

8.2
1 Reviews
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Centralized order management with real-time tracking and automated workflows. Show more

OMS V1 by RANDEMRETAIL is a comprehensive order management system designed to centralize and streamline your order processing. The app allows you to manage orders from various sales channels in one convenient location, enhancing operational efficiency. Real-time inventory tracking ensures you always have up-to-date information on stock levels, preventing over-selling and stockouts. Automated order routing helps in quickly and accurately directing orders to the appropriate fulfillment centers. With customizable workflows, you can tailor the system to fit your unique business needs, optimizing the entire order process from initiation to fulfillment. For any assistance or inquiries, users can easily reach out to customer support via email.
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Customizable workflows
Automated workflows
Real-time tracking
Multi-channel management
Inventory tracking
Order routing
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Epos Now

Epos Now

  • Free Plan Available
(1/5)
3 Reviews
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Epos Now: Centralized POS solutions for inventory, reporting, and integrations. Show more

Epos Now is a versatile POS system that empowers business owners by centralizing essential operations. It offers comprehensive tools for inventory management, detailed reporting, staff coordination, customer relations, and payment processing, making it an indispensable asset for businesses of all sizes. The platform's seamless integration capabilities with BigCommerce and over 100 other selected applications allow for a tailored user experience, enhancing operational efficiency. Epos Now's award-winning solutions are designed to streamline business processes, increase sales potential, and optimize financial outcomes. With user-friendly interfaces and robust functionality, Epos Now acts as the core hub that supports business growth and adaptability. Overall, it provides a cohesive system that aligns with modern business needs and technological advancements.
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Third-party app integrations
Centralized inventory management
Comprehensive reporting tools
Staff and customer management
Payments integration
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