AfterShip Order Tracking & SMS

About AfterShip Order Tracking & SMS

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Introduction Video

Description

Fast, and reliable shipment tracking solution

Centralized shipment tracking
Proactive branded interactions
Real-time delivery performance analytics
Supports shipment tracking of UPS, FedEx, USPS, DHL, Australia Post and 900+ carriers.

AfterShip is a post-purchase experience portal that helps retailers build brand loyalty and increase sales. Retailers use AfterShip to integrate with their carriers and streamline their shipment tracking experience across 900+ couriers worldwide. After integration, brands get effortless customization of tracking notifications which they can enhance with branding, social content, product recommendations, and more. With the AfterShip analytics dashboard, businesses can turn complaints into compliments with proactive notifications for customers with delivery exceptions and get deeper carrier performance insight for worry-free logistics strategy decisions.

Pros

Centralized shipment tracking enables easy monitoring and management of shipments across multiple carriers.
Real-time delivery performance analytics help businesses optimize their logistics strategies.
Supports tracking for over 900 carriers including major ones like UPS, FedEx, USPS, and DHL.
Proactive and customizable branded notifications enhance customer engagement and brand loyalty.
Integration with various carriers is streamlined, making it easier for businesses to adopt.
The analytics dashboard allows businesses to transform negative feedback into opportunities by addressing delivery exceptions promptly.

Cons

Some users might find the integration process with multiple carriers complex if not familiar with the procedures.
Businesses may need to invest time and resources into customizing notifications and content to fit their brand.
There is potential for a learning curve associated with using advanced analytics features effectively.
Depending on the number of shipments, the cost of using the service may be a consideration for some businesses, particularly smaller retailers.