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Preorder, Back In Stock ‑ STOQ logo

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Artos Software

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,159)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Akiba

Aug 14, 2024  on Shopify

I use the app because it is one of the few that offers a free double opt-in function and first sends the customer a verification email. I was helped very quickly. Many thanks to Shashi from chat support. Nevertheless, I wish the tariffs were a little cheaper. I'm going to test the app now and I think it's good.

Just like Sunday

Aug 12, 2024  on Shopify

Chat support was quick and responsive. Prarthana was really helpful with troubleshooting and getting the pre-order button to show up on the right theme.

Black Sheep Fam

Aug 12, 2024  on Shopify

We are very impressed with this app so far. Very intuitive in selecting products, inputting future stock totals to sell against and estimated ship by dates, which create a nice interface for the customer to see when selecting products. We've had a few issues with set up, some user error, some due to our separate add-on app. The team is super responsive 24/7 to help with any issues, which has been amazing! There dev team has been able to create a work around to work with our add-on app, etc. It's not yet 100% for us, but they are constantly making improvements and soliciting feedback.

Gamma Sports

Aug 12, 2024  on Shopify

I had an easy time installing and customizing the app to get it up and running. Their customer support is fantastic and Anaam was very attentive in helping resolve a few pain points for me.

COLOR GAME

Aug 11, 2024  on Shopify

P at customer service was quick to respond and super helpful. He had my preorder button working in no time! New to the app, but so far I highly recommend!

Lan Jaenicke

Aug 09, 2024  on Shopify

First day using it, and it's really great so far, it does what we need it to. Customer service is excellent so far too, it's a Saturday and we had helping us to do what needed to be done very quickly. Looking forward to using it for a longer time and will update the review.

Bowling World

Aug 09, 2024  on Shopify

Only just installed, but it was very simple. I had one thing I wanted to change regarding notify-me alerts for specific products and I used the chat feature to get some help. They provided me clear instructions immediately and I got it set up how I wanted within 5 minutes.

STOIX

Aug 08, 2024  on Shopify

Door deze optie konde we de pre-order fase starten! Heeft goed gewerkt en goede service via de chat!

FormTech

Aug 08, 2024  on Shopify

Sneha was very helpful with support for us, we needed a customisation and it was done with no issues. Great network for support.

Canna River

Aug 06, 2024  on Shopify

So far this app does everything you need for it to do, but honestly, the support is exceptional. They respond quickly through their built-in chat feature and they have helped solve all our issues immediately. I'm very impressed overall.

Warlord - Men's Grooming Essentials

Aug 06, 2024  on Shopify

Works great so far. I configured something wrong on a preorder and Shasi had it fixed within 3 minutes of contacting him.

Value Packers

Aug 05, 2024  on Shopify

Excellent customer support! We just started testing this app and had a few questions and requirement from it and we got them all done really quick. Sneha was just great in helping us. She was very quick in replying, understood all our requests and solved them ASAP. Our experience until now is a 5 ⭐

Gritty Habits

Aug 04, 2024  on Shopify

Just the app I needed to make my restocked products available for preorder. The support team was super helpful when I had a question and I'm extremely happy with Stoq.

Ninja Labs

Jul 30, 2024  on Shopify

The app is very good and the support system works, Naam helped me configure all the buttons as I needed, and the support was excellent

VersaChalk

Jul 30, 2024  on Shopify

We've been trying to find an app that will help us put our personal touch on preorder items, and Stoq just rocked our world. The customer support is also outstanding.

YAADU

Jul 28, 2024  on Shopify

Perfect app, highly recommended. Nagaraj was a great help to us. A clear recommendation for anyone looking for an app of this kind. Super app, excellent support. Very excited about what the future holds!!!

Manjeri Skincare

Jul 25, 2024  on Shopify

I can't thank Sandesh and Anaam enough for their invaluable assistance setting up pre-orders in my store. Their expertise and dedication were evident throughout the process. During thorough testing, I identified limitations with other apps, but Sandesh and Anaam were incredibly patient, helping me find effective solutions or workarounds for every issue. Their support has been instrumental in ensuring a seamless integration, and I highly recommend this app to anyone looking for a reliable and responsive team.

an action a day

Jul 25, 2024  on Shopify

very helpful customer suppport. so far haven't used a ton of features since I'm just setting up the store and haven't officially started selling yet.

Fix Functional

Jul 24, 2024  on Shopify

A little less self-serve customization than some other options but the support team can do a lot of customization for you. They're super quick to respond and very helpful!

Love Yourself Black Girl

Jul 24, 2024  on Shopify

My experience with the support team was great! Anaam went above and beyond to help me with the app. She made sure to stay in contact with me throughout the entire process and took time to even have a Google meet to make sure everything was correct. Thank you for all your help!

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