Back in Stock & Restock Alerts App Review for Shopify

Customer reviews: Preorder, Back In Stock ‑ Stoq

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,917)

Overall rating

5

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What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

Excellent customer support with rapid response times
Easy to set up and integrate with Shopify
Highly customizable to fit store themes
User-friendly interface
Seamless preorder and back-in-stock notifications

Common Concerns

Initial setup may require assistance for customization
Some merchants experienced glitches in the beginning
Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Unspun

Apr 06, 2024 on Shopify

Super helpful support incredibly useful product to turn a potentially negative experience of being out of stock into a potentially very positive one for customers

Clownfish Games

Apr 05, 2024 on Shopify

I needed some help with a design aspect of the notification button today and I received great help from Sneha. I look forward to seeing and using other features from this app in the future

Quarterly Everyday

Apr 04, 2024 on Shopify

So far so good. I'm using the free plan. I reached out to setup the pre order (which is in beta) and they were able to help me within minutes!

Wlidaty

Apr 04, 2024 on Shopify

Useful apps, I have nothing but great things to say about my experience with this app thanks to its seamless installation process and user-friendly app interface. The customer service provided went above and beyond, it works perfectly fine. Absolutely recommend it!

Geurzussies

Apr 03, 2024 on Shopify

Super snel geholpen! De nieuwe pre order functie is geweldig! Simpel, makkelijk. Precies wat wij nodig hadden! Heel erg tevreden.

ASMR Studio Co.

Jan 30, 2024 on Shopify

The reports are really useful for our store and we always know what to restock first. It's an efficient way to keep our sales up and know what our customers want. The customer service is also helpful, we had an issue recently and it was fixed very quickly. (Thank you Anaam!)

Cozy Corner Quilts

Jan 29, 2024 on Shopify

This app is fantastic: it has all the features I need. The 'notify me' emails are particularly useful - my customers often use them, which has boosted our sales. On top of that, the team behind the app is highly responsive and always ready to help. I definitely recommend it.

Eevify

Jan 22, 2024 on Shopify

I recently switched themes which caused the Restock Rocket button to not appear correctly anymore. After jumping onto their live chat, Sneha looked into the problem and sorted out the issue within a few minutes. I thought that was the end of it, thanked them and ended the chat session. Turns out, the button didn't 100% match the style of my theme's button so they also configured it to look the same. Sneha certainly went above and beyond. And best of all, I'm still on the free plan as I was testing the app out - this has guaranteed my future business.