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Preorder, Back In Stock ‑ STOQ logo

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Shopify

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,452)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

The Fluffy Tails

Nov 26, 2024  on Shopify

First time I contacted the support and I got so chocked because I currently only have the free plan so I couldn't expect much, but I received super fast and professional help from Nagaraj. This literally made my day, HUGE thank you Nagaraj!

The ACCS Store

Nov 26, 2024  on Shopify

Just set up my first preorder. Support is very quick and thorough, and the product is working well. I'm glad I chose this app for preorders!

RYM Collection

Nov 26, 2024  on Shopify

just signed up for this app and it was easy to setup. Customer service was amazing and offered a quick response.

VeloTee

Nov 25, 2024  on Shopify

Customer support is fantastic. Had a few minor fixes when I set up the app, pretty user friendly. Would recommend.

Fiddy+Mabel

Nov 25, 2024  on Shopify

I've just installed this app so can't comment on performance yet but set up was super easy and when I reached out for help on the chat, Anaam helped me instantly. Really impressed so far!

XAG Australia

Nov 25, 2024  on Shopify

The support team has been responsive and helpful every time we've needed assistance. They address issues promptly and provide clear guidance. A reliable app with great customer service to back it up. Highly recommend.

Jewel Rugs

Nov 25, 2024  on Shopify

very helpful support for the onboarding, Anaam was particularly helpful in getting things set up. I'm excited to try the app out

Marie Birdie

Nov 24, 2024  on Shopify

Amazing app! I initially installed this app for its pre-order features, and I must say, they have been incredibly effective in boosting my conversion rate. Setting up the app was a bit challenging at first, but the customer support team, especially Nagaraj, was outstanding. He resolved all my issues in just a few minutes and made the process so much smoother. Highly recommend this app for anyone looking to enhance their e-commerce experience!

The Furry Princess

Nov 24, 2024  on Shopify

Anaam was patient and so very helpful in helping me set up the Stoq app. Can't wait to be Out of Stock!

Johnnie Wallace

Nov 21, 2024  on Shopify

Such great customer service and it was fast! I like that there’s a free plan for those of us that are just starting out :)

Cape de Coeur

Nov 21, 2024  on Shopify

I just installed the app but I'm using the Inform me only now. Have to do some pre-work for the Pre-Order functionality first. The installation was easy and straight forward and in the case of adjusting the button, Nagaraj from your support team has been a great help! Looking forward to activating the Pre-Order function as well. Hopefully, it's working as smoothly as I expect it. Thanks!

Bisnonna Bakeshop

Nov 20, 2024  on Shopify

Easy to set up and the customer service is speedy and very helpful. It does exactly what I need and I love that I don't have to manually send reminders when a product is back in stock.

Licorice International

Nov 20, 2024  on Shopify

I've worked on 2 stores with this app and always experienced amazing customer service from the support team -- more specifically from Nagaraj! He is always super quick to respond and get my customizations completed perfectly. Overall, I really enjoy the app and find it easy to navigate.

Burner Buddy

Nov 19, 2024  on Shopify

So far so good. The set up was quick and the customer service was lightning fast getting a minor issue of the button placement moved for my preference. Nagaraj was very helpful and fast. This is a good sign for things to come I hope.

Lottie J. Lingerie

Nov 19, 2024  on Shopify

Anaam was so fantastic helping me get the back in stock button exactly how I wanted it! So quick and easy - definitely recommend.

joiflow

Nov 19, 2024  on Shopify

Just got my hands on it, and it seems like an awesome app for getting preorders before your product launch. The customer support is fantastic! Anaam not only helped me set up the app but also explained the concept of preorders on Shopify and how it works with examples. Highly recommend!

lil sweet treat

Nov 19, 2024  on Shopify

Stoq is a great app with many functions to help with our site. The setup is easy and quick and the customer service is even quicker! Vishu helped to match the style to our site theme and was a great help!

Fri Period

Nov 18, 2024  on Shopify

The app is great and does exactly what it advertises, and the back-end is easy to navigate. I had on onboarding call with Anaam from the Stoq team who was extremely helpful and went above and beyond to get my back-in-stock functionality set up and looking good on my website. Really impressed with the customer support. I would highly recommend Stoq.

Kochel Hill

Nov 17, 2024  on Shopify

Wow. Just wow. I could not have done this without the help of Anaam Haroon. The knowledge she has goes deep and she also articulates it very well. More, she helped me learn and get better, as I'm new to the platform, instead of just doing it for me. I would recommend her 1000X over and my appreciation runs deep. Thank you, Charles Kochel

Kids of Queens

Nov 17, 2024  on Shopify

Their customer service has truly been superior! Their team continues to answer in a timely manner and has clearly troubleshooted all of my issues.

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