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Preorder, Back In Stock ‑ STOQ logo

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Artos Software

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,159)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Copper Mules

Aug 27, 2024  on Shopify

Excellent app and even better customer service, Anaam! Just love the Notify me button which is seeing a LOT of use, and I really didn't think anyone would Pre-order any products but I was dead wrong! So far very happy with this app.

Xocoyotl Project

Aug 27, 2024  on Shopify

It is an easy to navigate and set up app. The customer service is amazing, the genuinely make things happen. Great app, great support, now I'm focusing on my marketing to increase those numbers on the report.

Vama Kairos

Aug 26, 2024  on Shopify

Lovely app! the support team is also very helpful and super quick! 10/10 would recommend this app! thank you so much

North of Noah

Aug 26, 2024  on Shopify

Had an issue with the button showing up, I used the live support, took a few minutes, but Prarthana was able to fix my problem in no time. Didn't need too much information from me, so that was super convenient. Highly recommend. Thanks again, Prarthana!!

Atlas of Motherhood Shop

Aug 24, 2024  on Shopify

Amazing service! Their response time is so fast and they helped me create custom code to ensure the button placement on the home page and product page was exactly where I wanted it (and hid other things for me that I didn't want shown). I had started with a different app and they were useless (and more expensive). I couldn't recommend this more!! I'm using this as a waitlist for a product that will be coming and it's done everything I wanted and more!

Jaycee Naturals

Aug 24, 2024  on Shopify

It's a straightforward app that does exactly what I need it to do. Support was prompt, clear, and effective.

Bracc Services

Aug 24, 2024  on Shopify

It is very easy to set up, and I have not encountered any issues so far. Can setup various pre-order collections, with ease and no heavy thinking or any coding required. It does what you want it to do and where you want it done. Can Highly recommend. The one thing that may be an issue is that you cannot say what it should do when the item count is reached, it keeps it on "continue selling when out of stock" there is no option to say what you want it to revert back to once the count of items is reached. As far as I can see.

Karmic Skin

Aug 24, 2024  on Shopify

Support is fantastic - Sneha was excellent in helping me with setting up some customisation and an issue with the preorder button.

BlueyedHorse

Aug 22, 2024  on Shopify

I have enjoyed working with your team members, specifically Anaam. They have been so helpful and have taken the time to help solve any issues we have had. So far, we are loving the Stoq app and can't wait to continue to use it in the future.

HD Innovations

Aug 21, 2024  on Shopify

Downloaded this app, and a help box popped up. At first I was taken back but then I had a question and it became very helpful. Not only did they help me with my issue but also helped make the button look better.

Care Tucker

Aug 21, 2024  on Shopify

Great app. Live support was really helpful. One downside is that it isn't compatible with FB/Instagram markets.

Simstix

Aug 21, 2024  on Shopify

Anaam took care of a custom feature within minutes of requesting. Clearly an expert and very professional.

High Desert Sauce Co

Aug 21, 2024  on Shopify

I love the back in stock feature on this app! Recently tried to set up a preorder situation and was having some issues but Shashi was there to save the day. The customer service is beyond amazing and extremely helpful.

Silk Laundry / silklaundry.com.au

Aug 20, 2024  on Shopify

Pratharna was so so helpful with integrating and troubleshooting. Highly recommend, the support is great!

GOOD TASTE Records

Aug 20, 2024  on Shopify

Great service, great support. The app continues to improve year after year and month after month. Recommended app!

Livid

Aug 19, 2024  on Shopify

Great customer service! Although embeds have some limitations, the Stoq-team never disappoint with their availability and problem-solving capabilites. Great app! Thanks!

trime.sk

Aug 18, 2024  on Shopify

It was easy to set up for preorders without necessary features. I appreciate the super fast support. They are helpful even on weekends.

GFCGoods

Aug 16, 2024  on Shopify

Just installed on our shopify store which was using a third party theme. P from Stoq was able to quickly help getting it up and running. So far, this looks like exactly the app I need for our preorders.

Once Again Home Co.

Aug 15, 2024  on Shopify

We have just started using this App and its going great so far! There were one or two glitches but the support team was very responsive and helpful. They got the issue fixed right away and followed up with great customer service. We are very happy so far!

Akiba

Aug 14, 2024  on Shopify

I use the app because it is one of the few that offers a free double opt-in function and first sends the customer a verification email. I was helped very quickly. Many thanks to Shashi from chat support. Nevertheless, I wish the tariffs were a little cheaper. I'm going to test the app now and I think it's good.

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