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Preorder, Back In Stock ‑ Stoq logo

Customer reviews: Preorder, Back In Stock ‑ Stoq

Develop by Artos Software

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,917)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Beatrice Forms

Apr 20, 2024  on Shopify

The folks at Restock Rocket are really great - I've had nothing but great experiences with the app and their helpful support. Highly recommended!

Sojourn Moto Ltd.

Apr 17, 2024  on Shopify

Quick help setting up the little details! Anaam is responsive and solved my issue quickly. The app is exactly what I was looking for. A must have!

Yoozy Fashion

Apr 17, 2024  on Shopify

It was a pleasure to chat with Sneha. Good communication and quick feedback. She had changed the button position within minutes! I’m very happy with the final results. With Restock Rocket, customers can easily sign up for restock alerts when a product they are interested in is back in stock. Thank you Sneha and Restock Rocket.

RH77 Haselbacher Cycling Wear

Apr 16, 2024  on Shopify

Super easy to set up, fast and friendly customer service (Anaam was great) and the perfect free of charge plan for our business.

NIZHONI.ES

Apr 16, 2024  on Shopify

The support is amazing! The app works so well it's almost too easy and the support response is so helpful, I would definitely recommend this app to anyone!!

PawPrintsCo

Apr 15, 2024  on Shopify

Amazing Communication, response time is very fast. Amazing staff. They have fixed everything i've asked. Easiest apps i've ever used within Shopify.

CIRCADIA

Apr 15, 2024  on Shopify

Great app...works right inside Shopify and sends emails once inventory is adjusted. Their customer service team is phenomenal! Quick response and went above and beyond by writing some custom code for us. Great app and company!

AleynaParis

Apr 15, 2024  on Shopify

J'ai eu un soucis et j'ai eu qlq très rapidement, le problème a été résolu je n'ai rien eu a faire si ce n'est que d'énoncer ma problématique. En ce qui concerne la performance de l'app ca reste à vérifier je n'ai pas eu le temps de tester

Déclarer

Apr 12, 2024  on Shopify

amazing customer service. the team will help you every step of the way. anaam is amazing and so helpful!

Alex Syberia Designs

Apr 11, 2024  on Shopify

This app is great; it has everything we need. The email alerts for 'notify me' are really helpful. Our customers use them a lot, and it's helped us sell more. The customer service is awesome, too; they always answer our questions and help us right away. We're very happy with it and really like using this app.Thank you, Restock Rocket Team!

Online Drinks

Apr 11, 2024  on Shopify

Wow - excellent product, good, inexpensive, quick to configure and get going ... and the support team (especially Sneha) were absolutely outstanding .. 5 Stars - thanks Restock Rocket Crew

Les Beads

Apr 11, 2024  on Shopify

Having tested the app thoroughly, we're happy with its functionality and performance. The customer service team has been incredibly helpful and responsive, offering assistance whenever needed. Overall, we're pleased with our experience and highly recommend this app to others.

Toons Mart

Apr 10, 2024  on Shopify

This app is amazing. We needed a robust 'back in stock' system in place with a bit more customization that we couldn't achieve in our email marketing app. RESTOCK ROCKET is THE APP TO GET! We were up and running in 20 minutes, and had one of their devs make changes to the look/feel for us so that it matches our brand. SUPER HAPPY! You can't go wrong with these guys.

Communal Cowboy

Apr 10, 2024  on Shopify

This experience is strictly for the customer service since we just implemented the app. We've reached out on two separate occasions asking for help with custom stuff. They were super helpful and fixed our issues within the hour.

Pura Vida Books

Apr 10, 2024  on Shopify

The reports we get are super handy for figuring out what to stock up on at our shop. It's a great way to keep our sales on the rise and really get what our customers are into. Plus, the support team is awesome. We ran into a snag recently, and they sorted it out super fast. Cheers to Anaam for the quick fix!

Good's

Apr 10, 2024  on Shopify

I had a great experience with Sneha customer support! I encountered an issue with the app, and Sneha was able to resolve it for me in just a few minutes. Their assistance was efficient, prompt, and effective.

The Conservatory

Apr 09, 2024  on Shopify

I am not going to lie, when I read that they have amazing customer service I thought it was a bot (still thought it couldn't hurt seeing as they have the 14 day trial!). I am totally shocked and awed at their true customer service. I spoke to a real person (Madhu) who changed something super quick for me. That's not why I am leaving this review though. When I messaged them about a beta feature program they literally had it turned on as soon as I reached out. The preorder feature was something I really wanted and to be minutes in and them adding me to it was honestly super cool. Especially since I am still in my 14 day free trial. I honestly only had the app installed for a few minutes even. Anaam was super helpful and walked me through it super easily.

Heist Chocolate

Apr 09, 2024  on Shopify

Does everything I need it to without overcomplicating things. I had an issue with the formatting of the email notifications which was sorted out promptly. Great!

Raziel Designs

Apr 09, 2024  on Shopify

Loving the new Pre-Order feature, and the assistance from Anaam to set it up was very quick and swift, we had the pre-order section set up probable within 10min at the most.

chirocept

Apr 08, 2024  on Shopify

I've just started using the app. The service has been great! Anaam addressed a setting "issue" I wasn't aware of without me having to lift a finger. The test run worked perfectly and the email template looks so good. I'm very happy so far.

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