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Customer reviews: Preorder, Back In Stock ‑ Stoq

Develop by Artos Software

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,907)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Jawda Islamic Store

Jul 08, 2024  on Shopify

The team at Stoq are absolutely amazing. I faced a rather unexpected issue (a conflict with another Shopify app, so NOT at Stoq's fault), and despite the team not being required to help, they went above and beyond to solve this for me. They liaised with the other Shopify app, and together, they resolved the bug. Personally, I was blown away about how willing they were to help and how efficiently they solved this. 10/10 for customer service and if anyone is thinking about choosing Stoq or some other app, 100% GO FOR STOQ! You WILL NOT be disappointed. As for the app itself, it provides us with the exact features we need and is super user-friendly. Importantly, it has not slowed down our website. The new Pre-order functionality has genuinely given us an 18% uplift in revenue, which is easily the highest ROI an app has printed for us. Well done Stoq! Keep up the awesome work!

ShopBASF.com

Jul 08, 2024  on Shopify

Support Team is great, and makes updates quickly and exactly as requested. What more can you ask for!

Trademark Sports Cards & Memorabilia

Jul 08, 2024  on Shopify

1st thing: the support team does their absolute best to help you with any issues you may be dealing with - this is the #1 reason why this review is 4/5 and not rated 2 or 3 stars... I was using this software for both back-in-stock notifications and allowing our customers to purchase pre-order items. Unfortunately, this software is limited by a couple of factors, that for me - made it unusable for what I need. 1) Your theme could affect the addon to where it does not display things correctly. The support team tried their best to help, but there were problems on top of problems. 2) The support team can do nothing if the issue with their software involves shopify. For example, anyone who wants to Pre-Order items will not be able to select in-store pickup as a shipping option. Looks like I'll have to look for an alternative software, or just forego doing anything pre-order.

ooOh My

Jul 08, 2024  on Shopify

Anaam provided great customer Service very fast to respond very helpful I would definitely recommend this app

Prozente Momente®

Jul 08, 2024  on Shopify

I'm absolutely thrilled with the Stoq app! The support team is exceptional, always responsive and helpful. This app has been a game-changer for boosting our sales, especially during restocks. It's user-friendly and integrates seamlessly with our store, making inventory management a breeze. Highly recommended for any business looking to maximize revenue and streamline operations!

Made Of Magic Swim

Jul 07, 2024  on Shopify

Great app and the customer service is great too. I had a more complicated setup as I use a custom page builder overlayed on Shopify. The team were great in helping me getting it all working despite it not being an 'Out the box" integration.

BIG MAX US

Jul 07, 2024  on Shopify

They switched the plans without proper notice, so we oversold our products. We now have to contact each customer individually and cancel their order... What a mess

INSTANT SWIM

Jul 07, 2024  on Shopify

so far so good, I finally found an app that lets me limit the pre-orders by size of the product. super helpful and quick communication too :)

Marcel Olsen

Jul 07, 2024  on Shopify

The Back in Stock Pre Order app by Shopify is a lifesaver for managing inventory and customer demand. I needed some customizations and they handled it swiftly and effectively, saving me time and headaches. Money well spent for anyone serious about staying on top of stock availability!

MA'AT LUXE HOME™

Jul 01, 2024  on Shopify

Yes! I recommend this app. It was truly easy to set up and the placement options for widgets look really good. When I reached out to support they were prompt, kind, and efficient every time. Thank you :)

DatingEvenetsVienna

Jun 30, 2024  on Shopify

Der Support ist Weltklasse. Sobald man ein Problem hat oder etwas nicht hinbekommt helfen sie einem sofort bei der Lösung

Margo Selby

Jun 30, 2024  on Shopify

Used Stoq as a way for customers to be contacted when we have out of stock products coming in. Fantastic customer service. Only waited a couple of minutes for a response. Nothing was too much trouble.

Corporal Freddies

Jun 30, 2024  on Shopify

Needed help setting up my PreOrder item and support was great as getting it all sorted ready for our release.

FantasySoapworks

Jun 26, 2024  on Shopify

After fighting with my email provider's back in stock feature for literal hours, I decided to try this app. Setup was smooth and within minutes, Adarsh helped me rearrange my buttons to be exactly how I wanted them. 10/10 - looking forward to using this app forever.

Decor Snobs

Jun 26, 2024  on Shopify

This app is amazing! It has brought so much sales to my shop and my customers enjoy getting notifications to their phone. I needed some help with some minor things and Ana helped me quickly. Customer service was awesome! I highly recommend them!

Adorned Rebel

Jun 26, 2024  on Shopify

This is THE best back-in-stock/pre-order app I've used. And the support team is top-tier. I highly recommend it!

Boucles Project

Jun 25, 2024  on Shopify

I've been using this app for back in stock notifications and they just launched a pre-order function which is super exciting! I had some issues setting it up on my page but spoke with Sneha from Customer Support and she sorted it out within 5 minutes. Great app, great service!

414 Gift Co.

Jun 24, 2024  on Shopify

This app is pretty easy to use - I use for Preorders mainly - and the customer service when I need help is excellent!

sadiekids

Jun 24, 2024  on Shopify

So far it is very helpful to see which of our out of stock products are in-demand so we can make more informed stock decisions. We are excited to try the pre-order function with our next shipment!

GLOW X GO

Jun 23, 2024  on Shopify

I needed to set up a "Notify me when available" button on my website and was hesitant to begin...Restock Rocket was my first install and it did not disappoint. I sent an enquiry through online chat for help with setting up my button - Within minutes, Anaam responded to my needs & set up the "Notify me" button on my site, in the exact placement I wanted, AND colour matched to my theme. I was shocked - This is by far the best customer service - Professional and prompt! Thank you Anaam!!!

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