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Preorder, Back In Stock ‑ Stoq logo

Customer reviews: Preorder, Back In Stock ‑ Stoq

Develop by Artos Software

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,907)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Good Boy

Sep 11, 2024  on Shopify

Why you should get Stoq: 1. The app is super user-intuitive with a short tutorial that guides you just fine 2. The customization is really friendly and can match your theme's style 3. The support team helps you in minutes no matter what your subscription tier is.

Alamonightvision

Sep 09, 2024  on Shopify

The customer support is on point and very fast. the email notifications go out instantly automatically.

TMP: Custom T-shirts & Apparel

Sep 07, 2024  on Shopify

I recently installed the app and had a minor issue. Their customer care team members is swiftly available to assist; I sent a message around 1:00 a.m. and did not expect such a speedy response. Shashi was fantastic and was able to help me resolve my problem in less than 10 minutes. I recommend their services because the features and prices are well worth it.

Andrew Pearce Bowls

Sep 07, 2024  on Shopify

It is a great app with fantastic support. We needed multiple customizations, and support was fast and eager to help. I highly recommend this app.

amiminie

Sep 06, 2024  on Shopify

Amazing customer support, got help with the set up as soon as I downloaded the app and just took a few minutes- Shashi was super helpful, so glad I chose this app and confident that if I have any other questions they would be able to help straight away, would definitely recommend!

Cactus & Cedar

Sep 05, 2024  on Shopify

Not just a great app, but also has a great response team to help you when you need it most! Sneha at Stoq helped me learn how to use the new Preorder Button for my store! It works exactly how I want it to! You can customize a preorder email and the buttons on your website, special preorder discounts, etc. Thank you Sneha for your help! I'm really happy I took a chance on this app! It's doing exactly what I wanted it to for my website and for my customers!

Barrie House

Sep 05, 2024  on Shopify

We only just installed it, but it seems to be working well so far. It was very easy to add. Anaam was super helpful in making the edits we needed and helping us get started.

Allbirds

Sep 04, 2024  on Shopify

The best customer service EVER The functionality of the app is developer and merchant friendly Truly deserve 5/5 Stars

Platima Tinkers Shop

Sep 03, 2024  on Shopify

The app is super handy for anyone that is wanting to setup back in stock notifications, and has the right reporting to see both products in demand, and then ROI on the notifications. Support reached out when I exceed my threshold to let me know, and I paid for the product immediately given how well it worked. They then helped me send the remaining notifications now that I was on the paid plan, and even offered to do it for me.

Shop Dr. Morris

Sep 02, 2024  on Shopify

Excellent customer service, instant communication, and clear answers that are helpful! P helped me and was great.

Safe Place Solutions

Sep 02, 2024  on Shopify

The app is great for notifying customers that a product can be preordered and when the customer can expect stock to be available. You can also set up e-mail reminders. The team at Stoq is friendly and helped me resolve a teething issue. I highly recommend you use this easy-to-use app in your Shopify Store.

LUXALA

Aug 29, 2024  on Shopify

La aplicación es muy útil para llevar un recuento de cuántas personas quieren un producto agotado y volver a adquirir con mayor precisión las cantidades además de avisar al potencial cliente de forma automática. Muy buena atención al cliente por chat, muy contentos

Raiven on Behalf of Tygart Electric

Aug 28, 2024  on Shopify

Love the customization within this app and appreciate the timely customer service. I reached out to get assistance with the button placement and Vishu from chat support was able to match exactly what I was looking for. He was able to get it done in under 5 minutes.

Money Junkies Apparel

Aug 27, 2024  on Shopify

It was easy and straightforward to set up. Excellent customer support helped with the final configuration. Sneha provided fantastic service. She let me know why it wasn't working even though it was such a simple process. I can't wait to use it for our customers finally.

Girls Love Scouting

Aug 27, 2024  on Shopify

This app is extremely user friendly. It did everything I needed it to do. And when I had a question for tech support (changing the location of the notification button), they were immediately available and had the issue resolved in less than 10 minutes. I've used Shopify for years and this is absolutely the best app I've used in my shop to date. Very highly recommend!

Copper Mules

Aug 27, 2024  on Shopify

Excellent app and even better customer service, Anaam! Just love the Notify me button which is seeing a LOT of use, and I really didn't think anyone would Pre-order any products but I was dead wrong! So far very happy with this app.

Xocoyotl Project

Aug 27, 2024  on Shopify

It is an easy to navigate and set up app. The customer service is amazing, the genuinely make things happen. Great app, great support, now I'm focusing on my marketing to increase those numbers on the report.

Vama Kairos

Aug 26, 2024  on Shopify

Lovely app! the support team is also very helpful and super quick! 10/10 would recommend this app! thank you so much

North of Noah

Aug 26, 2024  on Shopify

Had an issue with the button showing up, I used the live support, took a few minutes, but Prarthana was able to fix my problem in no time. Didn't need too much information from me, so that was super convenient. Highly recommend. Thanks again, Prarthana!!

Atlas of Motherhood Shop

Aug 24, 2024  on Shopify

Amazing service! Their response time is so fast and they helped me create custom code to ensure the button placement on the home page and product page was exactly where I wanted it (and hid other things for me that I didn't want shown). I had started with a different app and they were useless (and more expensive). I couldn't recommend this more!! I'm using this as a waitlist for a product that will be coming and it's done everything I wanted and more!

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