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Preorder, Back In Stock ‑ STOQ logo

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Artos Software

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,159)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

La Calma

Dec 14, 2024  on Shopify

Used the message function when we had a button problem, and we had the quickest response and resolution. Love that there is always someone online to chat with.

YDNF

Dec 14, 2024  on Shopify

Vishu was so helpful and took the time to guide me through the issue. His advice was very clear and he made sure i understood what was happening.

Ivy & Gaia

Dec 12, 2024  on Shopify

I've been struggling with Pre-order apps for weeks, decided to try this app, and it was so easy! Lovely customer service. Nagaraj was amazing at explaining all the information I needed. Highly recommend!

Fireweed Coffee Co

Dec 12, 2024  on Shopify

Worked really well out of the box. When I had a support question, they were fast to respond and quite helpful. Thanks!

Glow Beauty Hair

Dec 11, 2024  on Shopify

This app was easy and quick to set up. I had a question during the set up process and the customer support was quick to respond & very helpful. We like that we can collect emails and phone numbers and sync with our Klaviyo account.

The Black Dog

Dec 11, 2024  on Shopify

After a bumpy start I have had a good experience with Stoq! I had decent suppor with most support reps and a poor experience with one. Once I made my concerns known... they quickly address my issue, reached out and retrained the rep that was unhelpful. They care about making sure customers concerns are addressed and corrected.

NAUTRA

Dec 10, 2024  on Shopify

Nagaraj was extremely helpful and friendly. He quickly resolved an issue we have with setting up our pre-orders. Very pleased with the app's service and features so far!

Gordon & Li Li

Dec 10, 2024  on Shopify

I was apprehensive about trying the Preorder, Back In Stock - Stoq app for my store, but Nagaraj walked me through every step of the way and made me feel very supported. He was patient, helpful, and a great communicator. I am very happy I chose this app for my preorders! Thank you Nagaraj!

Greenvyne

Dec 09, 2024  on Shopify

Fantastic support from the Stoq team, and the app itself is easy to navigate and setup. We wanted to trial the back in stock feature before subscribing, and Sneha from the support was quick to respond and went above and beyond to help customise the buttons and colours to match our store branding. Highly recommended and reasonably priced compared to similar apps in this segment. Thanks Stoq team.

High Five Books

Dec 08, 2024  on Shopify

This is a perfect tool for itemizing products for pre-order on our kids' bookstore website. Big fans, here!

Olivve

Dec 08, 2024  on Shopify

I've just started using the app, but the customer service is excellent. I had multiple compatibility issues with the theme I use and they were able to quickly fix each error.

kiwi & WILLOW

Dec 07, 2024  on Shopify

Vishu was a great help in setting up my design with the Back in Stock button so thank you. The app seems to be very easy to use and navigate. Hoping it leads to more sales in the future but will have to wait and see.

mydecorden.com.au

Dec 05, 2024  on Shopify

I have just recently installed the app. Easy setup and great customer service with very prompt responses from Nagaraj. Thanks

Padel Code

Dec 05, 2024  on Shopify

Recently installed it and needed some help changing the layout. Nagaraj helped me and within minutes it was looking like what I had pictured. Excellent help and great app. Highly recommend

Cash&Nico

Dec 05, 2024  on Shopify

Awesome app. Does exactly what it promises to do. I had a few questions and support was able to answer all of them. The support is extremely quick, responsive, and helpful. Overall, great experience!

curayou.com

Dec 04, 2024  on Shopify

Excellent customer service. The app didn't work out of the box on my product pages built with Gempages, but the support was instantly available to make the necessary changes to make it work! Highly recommend

LOST PATTERN

Dec 03, 2024  on Shopify

The customer service is very responsible and has been helping to solve the problem. The app works very well. Thank you very much.

Downskale

Dec 03, 2024  on Shopify

The app is working perfectly for my use case, and the support team is incredible. They've worked with me to ensure the app works despite needing additional customizations to my theme. They consulted me through the solution and were able to get everything working great.

AVS Diecast

Dec 02, 2024  on Shopify

Everything works great so far! Support is very helpful fixing issues and answering questions. Thanks!

Naos Kingdom

Dec 02, 2024  on Shopify

Great app! Works the way it should and the support team is extremely helpful. Lots of customization control so it looks like a native part of your theme.

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