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Preorder, Back In Stock ‑ Stoq logo

Customer reviews: Preorder, Back In Stock ‑ Stoq

Develop by Artos Software

Reviews (1,680)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Déclarer

Apr 12, 2024  on Shopify

amazing customer service. the team will help you every step of the way. anaam is amazing and so helpful!

Alex Syberia Designs

Apr 11, 2024  on Shopify

This app is great; it has everything we need. The email alerts for 'notify me' are really helpful. Our customers use them a lot, and it's helped us sell more. The customer service is awesome, too; they always answer our questions and help us right away. We're very happy with it and really like using this app.Thank you, Restock Rocket Team!

Online Drinks

Apr 11, 2024  on Shopify

Wow - excellent product, good, inexpensive, quick to configure and get going ... and the support team (especially Sneha) were absolutely outstanding .. 5 Stars - thanks Restock Rocket Crew

Les Beads

Apr 11, 2024  on Shopify

Having tested the app thoroughly, we're happy with its functionality and performance. The customer service team has been incredibly helpful and responsive, offering assistance whenever needed. Overall, we're pleased with our experience and highly recommend this app to others.

Toons Mart

Apr 10, 2024  on Shopify

This app is amazing. We needed a robust 'back in stock' system in place with a bit more customization that we couldn't achieve in our email marketing app. RESTOCK ROCKET is THE APP TO GET! We were up and running in 20 minutes, and had one of their devs make changes to the look/feel for us so that it matches our brand. SUPER HAPPY! You can't go wrong with these guys.

Communal Cowboy

Apr 10, 2024  on Shopify

This experience is strictly for the customer service since we just implemented the app. We've reached out on two separate occasions asking for help with custom stuff. They were super helpful and fixed our issues within the hour.

Pura Vida Books

Apr 10, 2024  on Shopify

The reports we get are super handy for figuring out what to stock up on at our shop. It's a great way to keep our sales on the rise and really get what our customers are into. Plus, the support team is awesome. We ran into a snag recently, and they sorted it out super fast. Cheers to Anaam for the quick fix!

Good's

Apr 10, 2024  on Shopify

I had a great experience with Sneha customer support! I encountered an issue with the app, and Sneha was able to resolve it for me in just a few minutes. Their assistance was efficient, prompt, and effective.

The Conservatory

Apr 09, 2024  on Shopify

I am not going to lie, when I read that they have amazing customer service I thought it was a bot (still thought it couldn't hurt seeing as they have the 14 day trial!). I am totally shocked and awed at their true customer service. I spoke to a real person (Madhu) who changed something super quick for me. That's not why I am leaving this review though. When I messaged them about a beta feature program they literally had it turned on as soon as I reached out. The preorder feature was something I really wanted and to be minutes in and them adding me to it was honestly super cool. Especially since I am still in my 14 day free trial. I honestly only had the app installed for a few minutes even. Anaam was super helpful and walked me through it super easily.

Heist Chocolate

Apr 09, 2024  on Shopify

Does everything I need it to without overcomplicating things. I had an issue with the formatting of the email notifications which was sorted out promptly. Great!

Raziel Designs

Apr 09, 2024  on Shopify

Loving the new Pre-Order feature, and the assistance from Anaam to set it up was very quick and swift, we had the pre-order section set up probable within 10min at the most.

chirocept

Apr 08, 2024  on Shopify

I've just started using the app. The service has been great! Anaam addressed a setting "issue" I wasn't aware of without me having to lift a finger. The test run worked perfectly and the email template looks so good. I'm very happy so far.

Unspun

Apr 06, 2024  on Shopify

Super helpful support incredibly useful product to turn a potentially negative experience of being out of stock into a potentially very positive one for customers

Clownfish Games

Apr 05, 2024  on Shopify

I needed some help with a design aspect of the notification button today and I received great help from Sneha. I look forward to seeing and using other features from this app in the future

Quarterly Everyday

Apr 04, 2024  on Shopify

So far so good. I'm using the free plan. I reached out to setup the pre order (which is in beta) and they were able to help me within minutes!

Wlidaty

Apr 04, 2024  on Shopify

Useful apps, I have nothing but great things to say about my experience with this app thanks to its seamless installation process and user-friendly app interface. The customer service provided went above and beyond, it works perfectly fine. Absolutely recommend it!

Geurzussies

Apr 03, 2024  on Shopify

Super snel geholpen! De nieuwe pre order functie is geweldig! Simpel, makkelijk. Precies wat wij nodig hadden! Heel erg tevreden.

ASMR Studio Co.

Jan 30, 2024  on Shopify

The reports are really useful for our store and we always know what to restock first. It's an efficient way to keep our sales up and know what our customers want. The customer service is also helpful, we had an issue recently and it was fixed very quickly. (Thank you Anaam!)

Cozy Corner Quilts

Jan 29, 2024  on Shopify

This app is fantastic: it has all the features I need. The 'notify me' emails are particularly useful - my customers often use them, which has boosted our sales. On top of that, the team behind the app is highly responsive and always ready to help. I definitely recommend it.

Eevify

Jan 22, 2024  on Shopify

I recently switched themes which caused the Restock Rocket button to not appear correctly anymore. After jumping onto their live chat, Sneha looked into the problem and sorted out the issue within a few minutes. I thought that was the end of it, thanked them and ended the chat session. Turns out, the button didn't 100% match the style of my theme's button so they also configured it to look the same. Sneha certainly went above and beyond. And best of all, I'm still on the free plan as I was testing the app out - this has guaranteed my future business.

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