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Preorder, Back In Stock ‑ STOQ logo

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Artos Software

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,159)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Plush Necessities

Jan 21, 2025  on Shopify

Really good app. Great interface and has all the features I was looking for at a reasonable price. Support has been top notch too. Got to my issues immediately and help me customized the features very quickly.

Wine Shop Lanzarote

Jan 20, 2025  on Shopify

It is early days but so far very happy. Installation and help were easy and excellent respectively.

U.K MELANOBOOST

Jan 19, 2025  on Shopify

App installation was fairly straight forward, however I needed assistance installing the embedded form on the product pages, so I contacted the support team. Within minutes Nagaraj responded and quickly installed the embedded forms on the pages that I required them. Great customer support!

Düftlein.de

Jan 18, 2025  on Shopify

Support ist sehr schnell und sehr hilfsbereit. Hat alle unsere Wünsche erfüllt. Liebend gerne wieder :-)

Science Factory

Jan 18, 2025  on Shopify

Perfect app for creating pre order offers! I use it on my custom theme, tried 3 other apps that didn't work, but this one was set up immediately! Together with notification - all working well! I had a small inquiry with the app support and Shashi helped me perfectly - within minutes I was completely good to go! Highly recommended!

Bonsai Heirloom

Jan 16, 2025  on Shopify

Nagaraj was extremely helpful and patient! He understood my concerns, worked efficiently to fix them, and communicated effectively. Stoq is a great app, and its customer service is amazing! I would definitely recommend you use this app for pre-orders, back in stock notifications, etc.! Wonderful experience!

Remy Green

Jan 16, 2025  on Shopify

I only just installed this app but when I had an issue with the display Vishal was super helpful and fixed the problem for me immediately. Excellent service.

mosja

Jan 16, 2025  on Shopify

Great App with nice features. I got very quick help with implementing the preorder option. Very great support (via Chat)!

Christina Aaliyah

Jan 15, 2025  on Shopify

Great product. Vishal was amazing when giivng custimer service! So grateful for your prompt responses.

Lexiir

Jan 15, 2025  on Shopify

Needed help changing the position of the button and quickly got it done by Vishal! Thank you for your help!

Viscata

Jan 15, 2025  on Shopify

Really good app for back in stock notifications and preorder. We had some issues during the set up and Vishu & Anaam from customer service were really attentive and helpful.

LENSSIS

Jan 15, 2025  on Shopify

It was so quick and comfortable to set everything! And especially, the supporter was helping me a lot adjusting and customizing the function. She was so quick to answer and edit everything I requested:) I super recommend this app!

ESTRELLA DE ORO

Jan 14, 2025  on Shopify

I love this app! It's so easy and straightforward to use. I've already collected 4 pre-orders, and I'm thrilled I found this app. Customer service is top-notch and responds immediately. Overall, 5 stars

Women's Care

Jan 13, 2025  on Shopify

Um es im Shop zu integrieren kann man einfach unkompliziert dem Support Team schreiben sie sind 24/7 erreichbar. Hat geklappt und sieht super aus. Vielen Dank für den exzellenten und freundlichen Service! =)

TheDawgPack

Jan 13, 2025  on Shopify

Stoq has been great to work with! While I haven’t had the chance to fully dive into using it yet, their support during setup has been incredible. The chat function is a game-changer—it pops up exactly when you hit a snag, making the process smooth and stress-free. They’ve truly nailed customer support!

Gretna Green

Jan 13, 2025  on Shopify

Very impressed, the system is easy to use and the customer service is extremely quick! Shashi styled our out of stock notification within minutes.

Cotterell & Co

Jan 13, 2025  on Shopify

I needed help with the layout of the notification form and Vishal provided excellent support, he was quick to respond and did exactly what I needed. The app is great so far and is sure to boost our website sales!

Hali

Jan 12, 2025  on Shopify

I had an issue with a button and Vishal solved it for me in less than a minute!! Customer service is definitely very efficent

Voolenvine Yarns

Jan 12, 2025  on Shopify

I just started using the free version of this app, as I only need to add a restock alert to one shop listing. So far, so good! And customer support was helpful in making changes to the button orientation. Thanks!

Soul Studio

Jan 12, 2025  on Shopify

So far using this app has been great. My store has sold out of items and I wanted to see if people would purchase with the presale feature, and I have already made over $1000 in presales in the first day! Sneha was also very helpful when I had some questions.

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