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Customer reviews: Preorder, Back In Stock ‑ Stoq

Develop by Artos Software

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,907)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Beast Pharm

Oct 07, 2024  on Shopify

Great app, easy to use and definitely wins customers back. Customer service is great for any issues.

CALUA

Oct 07, 2024  on Shopify

Die App hat alle Funktionen, die ich mir erhofft hatte, ist einfach zu bedienen und vor allem auch für internationale Shops kompatibel. Der Support hat mir sofort geholfen, das Aussehen perfekt an meinen Shop anzupassen und konnte alle meine Wünsche in wenigen Minuten umsetzen. Sehr gut!

ExoticBlanks

Oct 07, 2024  on Shopify

So far, been an excellent app along with amazingly quick support for a small change to the look we asked for.

L&Co.

Oct 06, 2024  on Shopify

困った際にすぐに対応してくれて助かりました。 また何かあったら質問してみようと思います

Coussin Dorsey

Oct 02, 2024  on Shopify

Je recommande. Application simple à utiliser et efficace. Excellent support client, Anaam est très réactive et professionnelle. Bonne expérience.

Linenly

Oct 02, 2024  on Shopify

Stoq is an impressive app with great functionality and ease of use. The standout feature for me is the fantastic customer support. When I needed help customizing button styles, their team was quick to respond and went above and beyond to ensure everything looked perfect. Their support is efficient, helpful, and really enhances the overall experience. Highly recommend!

Aerostich

Oct 02, 2024  on Shopify

I searched for and tried multiple back in stock apps, and this one worked best for what we needed. It's easy to use and the reporting is done in a way that suits our company best. Also, from my initial experience, their service is great. I needed some assistance with setting part of it up - I contacted them, and Vishu was quick to help and very kind.

ACCENTO

Oct 01, 2024  on Shopify

Anaam gave me the best and fastet support! The app is very nice & professional also the plans are excellent!

Ali Kay Studio

Sep 30, 2024  on Shopify

Great team, very helpful and quick to answer questions and assist with small changes. Let's see how the app works now!

Cocowod

Sep 29, 2024  on Shopify

Great app. The developers have added many new features very useful. The support team is amazing, Anaam is a nice person and she helps in any problem. Recommended without any doubt.

FÜZI

Sep 27, 2024  on Shopify

Unbelievable Customer Service on this app! Nagaraj Was able to customize a few things in just a few minutes after I signed up and embedded the app on my site the whole process was so swift.

LA GUAPA FASHION

Sep 27, 2024  on Shopify

At the moment the application is working very well, I even had difficulty configuring it and with a lot of patience, Shashi has done very well and left everything working correctly. Thanks a lot.

WHOLESALE - Tuesday's Natural Dog Company

Sep 26, 2024  on Shopify

Great app! It has all the features we need (with a pay later option) and their customer service is super fast, responsive and helpful, thank you to Vishu who was a big help. Highly recommended.

Ragg Co

Sep 25, 2024  on Shopify

Needed to change locations of the tab on my website and messaged customer service. They were quick to reply and had great suggestions to apply to my website as well. It took less than 2 min to make the changes. Very happy with how they handled my needs so quickly.

Cafino

Sep 24, 2024  on Shopify

Best support ever! Nagaraj at Stoq went above and beyond, spending hours to resolve a minor issue and helping me achieve the perfect layout I had in mind. I highly recommend this app, not only for its functionality but for the exceptional support that comes with it.

Charvonia Design

Sep 24, 2024  on Shopify

This app his increased my conversion rate big time! I didn't realize how many orders I was missing out on by having items out of stock. Plus, when I get new inventory, the notifications go out immediately and people start buying! I had a small issue and tech support fixed it immediately via the live chat.

Grey Goose Living

Sep 24, 2024  on Shopify

Only just set it up so not had experience with using it yet, but they are very helpful to chat to if stuck with anything!

EuroAllergy

Sep 24, 2024  on Shopify

Wonderful app!! I'm using it to make sure to collect my potential customers and not missing a single sale, on top I have added the pre-order feature. The support has been incredible and fast to setup the button perfectly on my store.

Cavells

Sep 24, 2024  on Shopify

Their customer service team is brilliant and very fast working. Shashi fixed my problem in 10 minutes and it looks great. I'm incredibly happy with the result, time it took, and customer service.

ATHLETIKAN

Sep 22, 2024  on Shopify

One of the best support teams I've ever encountered. Seem like they have a team online 24x7 and always ready to assist or fix whatever is needed. The app itself is clean and working perfectly for our use case of pre-orders so far.

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