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Customer reviews: Preorder, Back In Stock ‑ Stoq

Develop by Artos Software

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,917)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Offrotie

Jun 05, 2024  on Shopify

The team was very responsive and provided support immediately. They customized the "notify me" bottom for the store and made the Pre-Order button look exactly like my Theme. This app is fully worth it, the sales recoveries are amazing. Great app!

Hawk Nest Hammocks

Jun 04, 2024  on Shopify

So far so good! Got this app to just collect a waitlist of customers for a certain product. I was able to do this on their free trial but recently hopped on their subscription to offer sms notifications. Their customer service was quite unexpectedly great and they even fixed some things in the code to make the product page more visually appealing with their app! Great stuff, really only need to generate 1 sale to make it worth it and we already have 50 people on the waitlist. Tried figuring out a manual solution but it was going to cost too much and take too muc htime! Their app is Great stuff, worth the money.

CoinsTV

Jun 04, 2024  on Shopify

We LOVE this app! So useful for all our restocking purposes, works seamlessly, offers lots of options for collecting contact information. The support team is the most helpful ever! They always address all the issues immediately and help us customize the app to our needs. 10/10, strongly recommend!

Mad Nomad

Jun 03, 2024  on Shopify

A reliable and efficient app that makes managing my stock and engaging with customers through the 'notify me when available' button feature incredibly easy. I've also been able to set up my pre-order process. Anaam has been very patient and helpful. Through emails and our Google chat session, I've learned so much about optimising the app for my needs. I also want to acknowledge the rest of the team, who have been supportive and responsive through emails, ensuring all my queries were addressed quickly. A great team and app. I highly recommend :)

visaga wear

Jun 02, 2024  on Shopify

If you wanna set up preorder - this app is what you need. Support is also very fast and you can rely on their help.

Evolve Biodegradable

Jun 02, 2024  on Shopify

Very impressed with the app. Works as needed and the support staff are super fast and efficient. Very happy.

ilumineight

Jun 02, 2024  on Shopify

Great and quick live support, very helpful. There are many great features and it is very customisable to fit your theme. Would highly recommend!

Beaches and Trails Publishing

May 30, 2024  on Shopify

I was having an issue setting my first preorder and got immediate chat support. Very happy with the service.

The Nail Hub

May 30, 2024  on Shopify

Very responsive support team and extremely easy to install and use app. They can customize where the button shows up in a matter of moments. Have been using this for months and it is great!

Decor Interiors - House & Home

May 29, 2024  on Shopify

I was looking for an app that would do out of stock alerts and pre order together in combination. I've only set the app up so early days in using it but it seems to be working well, Customer service ( Prarthana ) worked on a few issues I had with set up, all resolved in no time. Paid plan seems very good value also.

Doulton Water Filters Limited

May 28, 2024  on Shopify

It is a great app, it helped our store capture customers we would have missed out on due to out-of-stock products.

Westwood and Hyde

May 01, 2024  on Shopify

so so happy with the service. Anaam was great in helping me with setting up. Would highly recommend the app - dont lose out on sales folks

Mil-Blox

Apr 30, 2024  on Shopify

Excellent app to automatically let my customers know when product is back in stock and now the pre-sale beta is a great option too. Their customer service is responsive and provides excellent service. Well worth the monthly subscription.

#CHEERS HEART

Apr 30, 2024  on Shopify

They responded very kindly. The app is also easy to use. It would be even better if there was a Japanese translation.

Triple 6 Shop

Apr 30, 2024  on Shopify

Customer service helped me very well, while we were still using the free subscription. Very satisfied

Nobody's Princess

Apr 30, 2024  on Shopify

Can't go wrong with this free app. It works as intended. :) Customer service for changes in code to display is quick and reliant also.

Pawsome Pals

Apr 29, 2024  on Shopify

Restock Rocket takes the stress out of items that sell out and is that safety net you need for customers who would otherwise leave your site and won't return. Thank you, especially to Anaam who answered all my questions and helped me set everything up. The support is amazing!

Le Coin du Jeu CA

Apr 29, 2024  on Shopify

The wishlist with restock notifications is a must on your store, this app works great and helps a lot with sales and customer services

MK Active

Apr 29, 2024  on Shopify

Great product. First time using Shopify apps and found the setup was easy and the response from Sneha was immediate and very helpful. Excellent service.

MG Pristine

Apr 29, 2024  on Shopify

We absolutely loved the service from Restock Rocket. They are professional, friendly and efficient. Would recommend to any business that is looking for a seamless back in stock system for their website.

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