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Preorder, Back In Stock ‑ STOQ logo

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Artos Software

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,159)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Adorned Rebel

Jun 26, 2024  on Shopify

This is THE best back-in-stock/pre-order app I've used. And the support team is top-tier. I highly recommend it!

Boucles Project

Jun 25, 2024  on Shopify

I've been using this app for back in stock notifications and they just launched a pre-order function which is super exciting! I had some issues setting it up on my page but spoke with Sneha from Customer Support and she sorted it out within 5 minutes. Great app, great service!

414 Gift Co.

Jun 24, 2024  on Shopify

This app is pretty easy to use - I use for Preorders mainly - and the customer service when I need help is excellent!

sadiekids

Jun 24, 2024  on Shopify

So far it is very helpful to see which of our out of stock products are in-demand so we can make more informed stock decisions. We are excited to try the pre-order function with our next shipment!

GLOW X GO

Jun 23, 2024  on Shopify

I needed to set up a "Notify me when available" button on my website and was hesitant to begin...Restock Rocket was my first install and it did not disappoint. I sent an enquiry through online chat for help with setting up my button - Within minutes, Anaam responded to my needs & set up the "Notify me" button on my site, in the exact placement I wanted, AND colour matched to my theme. I was shocked - This is by far the best customer service - Professional and prompt! Thank you Anaam!!!

Let's Meet Dating

Jun 21, 2024  on Shopify

I recently installed this app and so far, I am really happy with it! It is helping me to grow a waitlist for my products which was needed and not only that - the team are super helpful!!! They answered all of my questions promptly on a call and email and have been so great. Would highly recommend this app to other merchants.

MAÄT

Jun 21, 2024  on Shopify

Just installed it with help from Sneha in customer support who was great and very quick to respond. Haven't really used it yet, but so far, so good!

Nervy Mutt Ltd

Jun 20, 2024  on Shopify

So far so good. The support team are very responsive and super helpful! Can't wait to see the potential from using this app.

EZbike Canada

Jun 19, 2024  on Shopify

It's a very useful App that can help our business better, the staff Anaam is really patient and efficient to help me deal with the issue I face, thanks so much.

NevaStop

Jun 17, 2024  on Shopify

So far i am in the trial phase. But i like the functionality of pre order and notify email features are all in one. The admin is very quick to help

Nocs Design

Jun 17, 2024  on Shopify

Excellent set up support by Sneha. Now we will hopefully launch our next product and test it out Restock Rocket thoroughly.

Juvenate Skincare Limited - International

Jun 16, 2024  on Shopify

We've only just signed up with the app and it's been great. Great customer service as well and easy to set up - already working for us!

An&Be

Jun 16, 2024  on Shopify

Un plugin de diez, funciona correctamente, tiene muchas opciones y encima el soporte es super rapido, te ayudan y te lo dejan tal y como tu quieres. Recomendado con 5 estrellas.

Kids' Cake Boxes, LLC

Jun 13, 2024  on Shopify

Sneha was communicative and always right there, ready to help. I truly appreciate the customer service.

Lalique France

Jun 13, 2024  on Shopify

I am very satisfied with the application and the service! The team is very responsive and solves problems very quickly. A real pleasure to work with. The only drawback is that the application doesn't (yet) handle translations of product names made via the Translate and Adapt application. Email notifications therefore take into account the product name in the default version of the store, and not the translated version. I hope this feature will be available one day :)

Adventurer-Chef

Jun 12, 2024  on Shopify

Great app, Fantastic Support. We've used this on another account for a few months now and its been fantastic thus far.

Little Skiers

Jun 12, 2024  on Shopify

Really good app, can see clearly the amount of revenue we have gained from the resends and whenever needed help they have been very quick to help and sort it out. Just installed on a second site.

Shinaut Designs, LLC

Jun 11, 2024  on Shopify

I needed an option for my website to offer pre-orders and a way to notify my customers when a product comes back in stock. Restock Rocket has been great for my needs. I was able to have some help from Anaam to completely customize my buttons to my color palette and even shape the corners to match my current buttons. Setting everything up was a breeze with her help. Highly recommend this app for your Shopify store.

Trouble & Fox ~ Womens & Mens Designer Clothing Online NZ

Jun 11, 2024  on Shopify

So far very happy with the app. Set up is smooth and fairly user friendly (not overly complicated and clunky like many of the other apps). Pricing is fair and transparent. Support has been great. I needed help moving the position of the buttons and disclaimer text and all was done very quickly (I was quite particular about what I wanted too!) There does however appear to be a significant issue with Preorder selling limits. Currently the app allows any number of items to be purchased, despite specifying a qty limit within the Preorder settings. The support team has advised there will be a fix coming soon, so hopefully this comes through quickly to avoid major headaches with overselling, refunds and unhappy customers! Look forward to seeing how the app converts for us.

riathelabel

Jun 10, 2024  on Shopify

Amazing Customer Support even for the free version! They even updated the font and customized the formation

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