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Customer reviews: Appointment Booking App ointo

Develop by Sidepanda Inc.

Reviews (850)

Overall rating
4.9

What Merchants Think

Merchants overwhelmingly appreciate the "Appointment Booking App ointo" for its ease of setup and seamless integration with Shopify, along with its extensive customizable features and reliable customer service. Many reviews highlighted the proactive and helpful nature of the support team, particularly mentioning representatives by name for their exceptional assistance with setup, troubleshooting, and customization.

Key Strengths

  • Easy to install and configure, even for non-technical users.
  • Comprehensive calendar integration with Google and Outlook.
  • Responsive and helpful customer service, with specific praise for team members.
  • Customizable booking options and email notifications.
  • Supports multiple payment options, including partial payments.
  • Automation features for reminders, cancellations, and rescheduling.
  • Affordable with a robust free plan offering many essential features.

Common Concerns

  • Some advanced features require upgrading to higher-tier plans.
  • Limited customization on the basic plan.
  • Reported performance issues, including glitches and dashboard problems.
  • Lack of compatibility with certain languages and regions, such as Japanese standards.
  • Some features, like waitlist handling, may have limitations due to integration with Shopify.

Final Thoughts

Overall, "Appointment Booking App ointo" is well-received as an effective and user-friendly solution for managing appointments on Shopify. It facilitates a streamlined booking process with enough flexibility to meet diverse business needs, supported by an attentive customer service team. Despite some limitations, particularly regarding premium features and regional compatibility, the app remains a popular choice for businesses looking to improve their booking systems efficiently.

Baking School Club

Sep 29, 2024  on Shopify

I have looked at many appointment booking apps and landed upon App ointo. The interface looks great, the functionalities are very convenient and it has everything you need to set up your appointment bookings easily and with a lot of flexibility. Their support team is also professional and very helpful, they walked me through the steps, answered my questions, and were proactive in suggesting feayures that would help me. I highly recommend installing App ointo.

dianiscano

Sep 28, 2024  on Shopify

Una aplicación completa en cuanto a funcionalidades, y con bonito diseño de interfaz. No puedo pedir más.

Patou Omaruki

Sep 27, 2024  on Shopify

I really like Appointo, because it's easy to use. I have used this app for quite some time now and it works well for my purposes.

Kuʻu ʻAnoʻi

Sep 26, 2024  on Shopify

Karan was very helpful and patient. He knew exactly what needed to be fix and how to do it efficiently.

Essentials of the Soul

Sep 24, 2024  on Shopify

This App is very user friendly as well as the representatives was very patient, and helpful with helping navigate and getting used to the features in the app. Overall a pleasant experience.

Royally Nourished

Sep 24, 2024  on Shopify

Just completed my intro meeting with the support team and the customer service was amazing. I look forward to learning more about the app and how it will work for my company.

Letanne

Sep 24, 2024  on Shopify

All in all a great app, easily integrated and activated. Very helpful and responsive customer service.

Smarter Not Harder Health

Sep 24, 2024  on Shopify

Great support in getting this app set up! When I click on chat it is a real person helping me and I am always asked if I want to jump on a call to talk in person.

Dress Cozy

Sep 23, 2024  on Shopify

Good customer service. App apparently is working well. Still need to complete the setup, but it is promissing

ShadedbyShanell

Sep 22, 2024  on Shopify

great app. LOVE that it's free! my favorite feature is being able to add questions to the booking process. love that i will be able to know what my customers will expect before their appt.

TheGroomParadise

Sep 19, 2024  on Shopify

Great and fast customer service, they help you where possible. I had a lot of request for changes with the Embed and Shubhankar helped me a very quick and kindly. Appreciate all the help and this app is 100% recommended.

Akrolordag & Capoeira CTMV

Sep 19, 2024  on Shopify

Has all of the functions that I've been looking for and has been incredibly helpful. Easy to use! Reccommend it! They are always very helpful and quick to assist!

My Store

Sep 18, 2024  on Shopify

Very useful - I have no prior experience but the ability to call and message 24/7 is awesome. I have set up what seems like a very complex task in only a couple of days. Very satisfied with the app and very helpful staff

Indoor Golf Club CA

Sep 17, 2024  on Shopify

Great support and even though functionality is not always exactly how I would like (it's about 90% there though!) they are open to making changes quickly when needed.

Akrolordag & Capoeira CTMV

Sep 08, 2024  on Shopify

Has all of the functions that I've been looking for and has been incredibly helpful. Easy to use! Reccommend it!

Osborne's Farm & Garden Centers LLC

Sep 04, 2024  on Shopify

We have had very few issues and what issues we have had were taken care of in amazing time. Truly impressed with customer service. Thank you

Jasmine Robson

Sep 03, 2024  on Shopify

Works great for our appointment needs and the customer service is excellent! App is easy to use and setup, works great and looks good on our store front. Still more to learn.

State of Being

Aug 30, 2024  on Shopify

I'm very happy with the support I receive from the team, and the constant updates they provide to improve the app. It feels like they listen to our needs and feedback and update things quickly!

Eurostep Basketball

Aug 25, 2024  on Shopify

Shubhankar has been extremely helpful with the onboarding of Appointo for our business! Thank you for your time.

Whimsy Stamps

Aug 12, 2024  on Shopify

Works great for our appointment needs and the customer service is excellent! App is easy to use and setup, works great and looks good on our store front. Easy for customers to make appointments and all the notifications we receive work well too. Would recommend this app to anyone needing appointment availability in their store.

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