Reviews: Appointment Booking App ointo

Customer reviews: Appointment Booking App ointo

Reviews (851)

Overall rating

4.9

5

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9
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3
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4

What Merchants Think

Merchants overwhelmingly appreciate the "Appointment Booking App ointo" for its ease of setup and seamless integration with Shopify, along with its extensive customizable features and reliable customer service. Many reviews highlighted the proactive and helpful nature of the support team, particularly mentioning representatives by name for their exceptional assistance with setup, troubleshooting, and customization.

Key Strengths

Easy to install and configure, even for non-technical users.
Comprehensive calendar integration with Google and Outlook.
Responsive and helpful customer service, with specific praise for team members.
Customizable booking options and email notifications.
Supports multiple payment options, including partial payments.
Automation features for reminders, cancellations, and rescheduling.
Affordable with a robust free plan offering many essential features.

Common Concerns

Some advanced features require upgrading to higher-tier plans.
Limited customization on the basic plan.
Reported performance issues, including glitches and dashboard problems.
Lack of compatibility with certain languages and regions, such as Japanese standards.
Some features, like waitlist handling, may have limitations due to integration with Shopify.

Final Thoughts

Overall, "Appointment Booking App ointo" is well-received as an effective and user-friendly solution for managing appointments on Shopify. It facilitates a streamlined booking process with enough flexibility to meet diverse business needs, supported by an attentive customer service team. Despite some limitations, particularly regarding premium features and regional compatibility, the app remains a popular choice for businesses looking to improve their booking systems efficiently.

MUD The Clay Studio Inc.

Apr 09, 2024 on Shopify

So far so good. I installed Appointo a couple of months ago to help book classes for my new business. A bit rocky as I am not very good with technology. The one on one chats and online csr appointments are so helpful to get things done. Highly recommend.

For the Love of Hockey

Apr 08, 2024 on Shopify

Appointo is the most robust scheduling application I've ever experienced! It is SO ROBUST! The amount of use cases it can handle with ease frankly blows my mind. The support is second to none! I love the personal explainer videos I sometimes receive when I have a more complex questions.

Alex Maxamenko

Apr 04, 2024 on Shopify

My man Karan is the real deal and was immensely helpful to helping me get this calendar up and running for bookings on my website. Would highly recommend and this is coming from a non-tech saavy person.

The Natural Worth

Apr 04, 2024 on Shopify

Great app! The set up was easy and the support were great. They jumped straight on a call to help us with any questions we had.

dopedetail Shop

Apr 04, 2024 on Shopify

Preis- / Leistung top! Einfach zu installieren und aufzusetzen. Top Support und schnell via Chat erreicht.

Deluxe Motor Shine

Apr 03, 2024 on Shopify

Everything is amazing and the team is very supportive in the growth of my business. I genuinely recommend this over all others.

Element Tri & Bicycle Works

Mar 23, 2024 on Shopify

Simple to set up and they responded quickly to my queries. Everything I needed was there when they pointed me in the right direction.

Bankroll Studios

Mar 20, 2024 on Shopify

The customer support is extremely helpful, no matter what it is you need they will literally code it if they have to just to help. Amazing.

Dorothy Jean

Mar 20, 2024 on Shopify

THE CUSTOMER SERVICE WAS OUTSTANDING!! VERY EASY TO UNDERSTAND AND WALKED ME THRU EVERYTHING THANK YOU SO MUCH

Company Distilling

Jan 22, 2024 on Shopify

I've only started using Appointo and had some issues getting things set up correctly but the Priyanshu was extremely helpful to get some custom settings changes that seem to have done the trick.

Farm & Ranch Candle Co.

Dec 27, 2023 on Shopify

So far this app has been a great help to my business of booking candle appointments. Tonight, I was utterly stressed about not understanding how to create a manual booking - so, I clicked on the support message window & poof, I have Karan, a wonderful support person to help! I wish stupid Facebook help was like that! :P Anyway, he helped me through with a screen-sharing/non-video call and my issue was resolved in moments. I love this app & their support was/is superb! Thank you!

XOXO Templates

Dec 26, 2023 on Shopify

EXCELLENT EXCELLENT customer service! The free 15 minute setup call that was included with my paid plan was such a timesaver! This is a lovely app :)