Appointo App Review: Features, Pros & Cons for Shopify

Customer reviews: Appointment Booking App ointo

Appointo is a Shopify app designed to streamline appointment scheduling and bookings for businesses. This review covers its features, pros, cons, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (836)

Overall rating

4.9

5

540
4

18
3

3
2

1
1

6

What Merchants Think

Merchants overwhelmingly appreciate the "Appointment Booking App ointo" for its ease of setup and seamless integration with Shopify, along with its extensive customizable features and reliable customer service. Many reviews highlighted the proactive and helpful nature of the support team, particularly mentioning representatives by name for their exceptional assistance with setup, troubleshooting, and customization.

Key Strengths

Easy to install and configure, even for non-technical users.
Comprehensive calendar integration with Google and Outlook.
Responsive and helpful customer service, with specific praise for team members.
Customizable booking options and email notifications.
Supports multiple payment options, including partial payments.
Automation features for reminders, cancellations, and rescheduling.
Affordable with a robust free plan offering many essential features.

Common Concerns

Some advanced features require upgrading to higher-tier plans.
Limited customization on the basic plan.
Reported performance issues, including glitches and dashboard problems.
Lack of compatibility with certain languages and regions, such as Japanese standards.
Some features, like waitlist handling, may have limitations due to integration with Shopify.

Final Thoughts

Overall, "Appointment Booking App ointo" is well-received as an effective and user-friendly solution for managing appointments on Shopify. It facilitates a streamlined booking process with enough flexibility to meet diverse business needs, supported by an attentive customer service team. Despite some limitations, particularly regarding premium features and regional compatibility, the app remains a popular choice for businesses looking to improve their booking systems efficiently.

blueinfinity

Jan 29, 2026 on Shopify

Bhagya was really helpful and patient in helping me setup my Appointo button with a custom look. Thanks!

My Sound Journeys

Jan 29, 2026 on Shopify

Muy buen servicio! Muy Útil!

Cheese Secrets

Jan 25, 2026 on Shopify

Bhagya was very helpful, quick and accommodating.

K.W.K.L. Shop

Jan 21, 2026 on Shopify

Super helpful, I am grateful for the accessibility. Thank you!

HIBO

Jan 20, 2026 on Shopify

Really helpful appointment booking app for Shopify. The team was responsive and helped us get everything working smoothly with our theme. The app is flexible, easy to use, and does exactly what we need for booking consultations. Highly recommended!

Gan Studio

Jan 20, 2026 on Shopify

The Dining Table

Jan 18, 2026 on Shopify

Appointo helpt via chat service met het maken van wijzigingen en vertalingen en maakt desgewenst de wijzigingen voor je. Prima

HOUSE OF KING RIA

Jan 16, 2026 on Shopify

On the APPOINTO free plan, customising the booking calendar to match your branding isn't normally possible. However, Bhagya, a representative from Appointo, made an exception and did this for the House of King Ria during verification. This gesture alone signalled faith in our business's potential, which we will honour by consistently choosing this app. The customer care was excellent, and responsiveness was impressively swift.

Bodega Crusoe Treasure

Jan 16, 2026 on Shopify

Thank you Bhagya, from support team, for your help! As I commented with you there are some words in Spanish version of the app that need to be corrected. Here I send you: - Button :"Rezervācijas vārds" translate us "Solicitar otro horario" - Button: "Next" translate us "Siguiente" - "2 hours" translate as "2 horas" - "CHOOSE QUANTITY" translate us " Seleccionar cantidad" Thank you for your help and you kindness!

Southern Specialties

Jan 13, 2026 on Shopify

StyleSavvy

Jan 13, 2026 on Shopify

Very helpful customer support.

Focal Point Eyecare

Jan 12, 2026 on Shopify

R & K Clay Co.

Jan 09, 2026 on Shopify

Very quick to get help from a live person

The Mrs Edit

Jan 07, 2026 on Shopify

Manzeni

Jan 05, 2026 on Shopify

AD Beauty

Jan 03, 2026 on Shopify

Great app and outstanding support! Appointo works perfectly with Shopify and is very easy to set up. The booking system is clear, professional, and user-friendly for customers. What really stands out is the fast and helpful support. Every request was handled quickly and exactly as needed. Highly recommended for businesses looking for a reliable appointment booking solution.

Lavish hair & wigs

Jan 02, 2026 on Shopify

love this app! am able to customize my schedule base on my services custumer support answers right away

RichyCustoms

Jan 02, 2026 on Shopify

Curlssential

Dec 31, 2025 on Shopify

Herbstore & Herbalist

Dec 30, 2025 on Shopify

The app is great, and support is excellent! I am going to stick with it for sure. Thanks