Appointo App Review: Features, Pros & Cons for Shopify

Customer reviews: Appointment Booking App ointo

Appointo is a Shopify app designed to streamline appointment scheduling and bookings for businesses. This review covers its features, pros, cons, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (756)

Overall rating

4.9

5

471
4

16
3

3
2

1
1

5

What Merchants Think

Merchants overwhelmingly appreciate the "Appointment Booking App ointo" for its ease of setup and seamless integration with Shopify, along with its extensive customizable features and reliable customer service. Many reviews highlighted the proactive and helpful nature of the support team, particularly mentioning representatives by name for their exceptional assistance with setup, troubleshooting, and customization.

Key Strengths

Easy to install and configure, even for non-technical users.
Comprehensive calendar integration with Google and Outlook.
Responsive and helpful customer service, with specific praise for team members.
Customizable booking options and email notifications.
Supports multiple payment options, including partial payments.
Automation features for reminders, cancellations, and rescheduling.
Affordable with a robust free plan offering many essential features.

Common Concerns

Some advanced features require upgrading to higher-tier plans.
Limited customization on the basic plan.
Reported performance issues, including glitches and dashboard problems.
Lack of compatibility with certain languages and regions, such as Japanese standards.
Some features, like waitlist handling, may have limitations due to integration with Shopify.

Final Thoughts

Overall, "Appointment Booking App ointo" is well-received as an effective and user-friendly solution for managing appointments on Shopify. It facilitates a streamlined booking process with enough flexibility to meet diverse business needs, supported by an attentive customer service team. Despite some limitations, particularly regarding premium features and regional compatibility, the app remains a popular choice for businesses looking to improve their booking systems efficiently.

Denton BBQ LLC

Oct 25, 2025 on Shopify

I use this app on several of my client Stores.

Houze Of Locs

Oct 24, 2025 on Shopify

Anytime I need support, the customer service team helps me asap. Thank you for solving my issue quickly!

warew

Oct 23, 2025 on Shopify

The app works as intended and customer support was very helpful and fast in assisting us with our request.

Balance of Nature

Oct 21, 2025 on Shopify

The help and care that I receive from the support team is unbeatable!

Clifton Coffee Roasters UK

Oct 21, 2025 on Shopify

Bhagya was very helpful in troubleshooting the issues wrong with the calendar. Thanks again!

Power in Motion

Oct 17, 2025 on Shopify

Works great and smoothly! Support is great, and pricing is reasonable!

PartyBoxSV

Oct 11, 2025 on Shopify

Excelent

HILÁ

Oct 10, 2025 on Shopify

great service!

Wyldforest

Oct 08, 2025 on Shopify

very good support, great functionality!

Orisoulapothecary

Oct 08, 2025 on Shopify

Excellent Customer Service

Pine Eco + Refillery

Oct 07, 2025 on Shopify

Great experience. Easy to install and setup.

Folklore & Tradition

Oct 06, 2025 on Shopify

Skoliose Hilfe

Oct 04, 2025 on Shopify

Very good app with excellent support (even when you are on the free version). Keep up the great work guys!

Oasis

Oct 03, 2025 on Shopify

\ I had an issue with my booking site and reached out to Appointo for assistance. Their team responded in a very timely manner and quickly helped me resolve the problem. The support was professional, efficient, and made the process stress-free. I truly appreciate their excellent customer service and highly recommend Appointo to anyone looking for reliable booking solutions!

Pläsierchen Köln

Sep 30, 2025 on Shopify

Bhagya was a create help an very friendly. She helped me find a workaround for a small problem. Thank you!

VQ Art Studio

Sep 27, 2025 on Shopify

Bhagya is good

Plant Potions NZ

Sep 27, 2025 on Shopify

FANTASTIC online support - fast and simple comms, thank you

Roykes Art

Sep 24, 2025 on Shopify

Works perfect, and very fast and friendly help!

The Plant Ward

Sep 24, 2025 on Shopify

I integrated this app to my shopify today and it has been the best booking app that I have used. I have been able to ask many questions and requests that have all been answered and completed in such a timely manner. I am so excited to use this app. I switched from a different app which was way more expensive and I am much happier with this one!

Anna Studio

Sep 24, 2025 on Shopify

Zielführende App!, und sehr gute Hilfestellung beim Aufsetzen von der Kollegin Bhagya erhalten :)