Taranker.Com Logo
Appointment Booking App ointo logo

Customer reviews: Appointment Booking App ointo

Develop by Sidepanda Inc.

Appointo is a Shopify app designed to streamline appointment scheduling and bookings for businesses. This review covers its features, pros, cons, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (716)

Overall rating
4.9

What Merchants Think

Merchants overwhelmingly appreciate the "Appointment Booking App ointo" for its ease of setup and seamless integration with Shopify, along with its extensive customizable features and reliable customer service. Many reviews highlighted the proactive and helpful nature of the support team, particularly mentioning representatives by name for their exceptional assistance with setup, troubleshooting, and customization.

Key Strengths

  • Easy to install and configure, even for non-technical users.
  • Comprehensive calendar integration with Google and Outlook.
  • Responsive and helpful customer service, with specific praise for team members.
  • Customizable booking options and email notifications.
  • Supports multiple payment options, including partial payments.
  • Automation features for reminders, cancellations, and rescheduling.
  • Affordable with a robust free plan offering many essential features.

Common Concerns

  • Some advanced features require upgrading to higher-tier plans.
  • Limited customization on the basic plan.
  • Reported performance issues, including glitches and dashboard problems.
  • Lack of compatibility with certain languages and regions, such as Japanese standards.
  • Some features, like waitlist handling, may have limitations due to integration with Shopify.

Final Thoughts

Overall, "Appointment Booking App ointo" is well-received as an effective and user-friendly solution for managing appointments on Shopify. It facilitates a streamlined booking process with enough flexibility to meet diverse business needs, supported by an attentive customer service team. Despite some limitations, particularly regarding premium features and regional compatibility, the app remains a popular choice for businesses looking to improve their booking systems efficiently.

FibroSculpt

Aug 21, 2025  on Shopify

Bhagya- very experienced and able to quickly assist. thank you

Jean-Daniel Brami

Aug 20, 2025  on Shopify

Très bonne application , suivi très réactif aux questions liées à l'installation et l'utilisation.

Wild Nature Australia

Aug 19, 2025  on Shopify

Bhagya was wonderful. Thank you for you time and help. Great service as I set this up

Amanda Leigh Alchemy

Aug 18, 2025  on Shopify

their customer chat assistance is incredible! no ai, you get a real person that is super quick and knowledgeable. I was able to have multiple questions answered in real time and Karan was so helpful and kind to walk me through and get me going!

Blush Mini Spa

Aug 16, 2025  on Shopify

This app has a lot of great features. I specifically needed to create a ticketed one-day event with 30 minute increments between tickets, with a certain number of tickets available at each time block. And when I couldn’t figure everything out myself, I had direct answers within minutes that got the system working perfectly. Very impressed.

Rain

Aug 14, 2025  on Shopify

It's very user friendly. There's a lot of articles and videos and the chat to help users as well.

honey and lace

Aug 14, 2025  on Shopify

Stay At Your Home

Aug 14, 2025  on Shopify

Very efficient. I love how capable they were able to help me and assist me in what I needed. I had a slew of things I needed to get understood and they were able to call me and email me step by step. I appreciate their help. I recommend them

midsummer-milano

Aug 12, 2025  on Shopify

Bhagya was quite helpful. Thank you for the service!

Oh Rent Me

Aug 12, 2025  on Shopify

Creative Bug Boutique

Aug 09, 2025  on Shopify

Very clear and easy instructions from Karan.

Namaste Collective

Aug 08, 2025  on Shopify

Great app with great support! Setup was quite simple and done quickly. The app works reliably and offers the features I was looking for. A special thanks to Bhagya and Shubhankar – both were quick, friendly, and immediately found the right solution. This is what good support feels like. Highly recommended!

WigentonCandleCo

Aug 06, 2025  on Shopify

I've received excellent customer service from several members of their support team. They respond quickly and provide detailed instructions whenever I have a question. The app was designed with the user in mind, and I use it daily to handle scheduling and provide seamless reservations for my customers. I highly recommend this app!

DreamBird dance®

Aug 02, 2025  on Shopify

I love the customization of Appointo! It allows me to create several different dance classes with descpritions, specific dates, and scheduling cutoffs. Great app for service businesses.

Body Roll FOR ALL

Aug 01, 2025  on Shopify

Well supported and user friendly

Romapets

Jul 30, 2025  on Shopify

From the moment I reached out, everything was handled smoothly and professionally. Bhagya, the representative who assisted me - she really made the whole process feel effortless. She took the time to understand exactly what I needed. I truly appreciated the clear communication and the genuine effort to ensure I was satisfied.

Harold Studio

Jul 28, 2025  on Shopify

Wonderful

Mabebi b2b

Jul 24, 2025  on Shopify

Great help, great service! The app meets my needs perfectly.

PJG

Jul 24, 2025  on Shopify

Appointo has the best UI with a lot of features that will help you create highly personalised user flows and the best part is they have an amazing Customer Support team that will assist with all your queries and requirements.

Dhima Medical Clinic

Jul 24, 2025  on Shopify

Bhagya is number one awesome customer service representive fast efficient comprehensive clear communication. The app is a bit heavy missing a couple features such as partial pay but there is another add on to fix that issue. I am happy to be a customer of the best app Appointo.

Scroll to Top