Appointo App Review: Features, Pros & Cons for Shopify

Customer reviews: Appointment Booking App ointo

Appointo is a Shopify app designed to streamline appointment scheduling and bookings for businesses. This review covers its features, pros, cons, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (797)

Overall rating

4.9

5

506
4

16
3

3
2

1
1

6

What Merchants Think

Merchants overwhelmingly appreciate the "Appointment Booking App ointo" for its ease of setup and seamless integration with Shopify, along with its extensive customizable features and reliable customer service. Many reviews highlighted the proactive and helpful nature of the support team, particularly mentioning representatives by name for their exceptional assistance with setup, troubleshooting, and customization.

Key Strengths

Easy to install and configure, even for non-technical users.
Comprehensive calendar integration with Google and Outlook.
Responsive and helpful customer service, with specific praise for team members.
Customizable booking options and email notifications.
Supports multiple payment options, including partial payments.
Automation features for reminders, cancellations, and rescheduling.
Affordable with a robust free plan offering many essential features.

Common Concerns

Some advanced features require upgrading to higher-tier plans.
Limited customization on the basic plan.
Reported performance issues, including glitches and dashboard problems.
Lack of compatibility with certain languages and regions, such as Japanese standards.
Some features, like waitlist handling, may have limitations due to integration with Shopify.

Final Thoughts

Overall, "Appointment Booking App ointo" is well-received as an effective and user-friendly solution for managing appointments on Shopify. It facilitates a streamlined booking process with enough flexibility to meet diverse business needs, supported by an attentive customer service team. Despite some limitations, particularly regarding premium features and regional compatibility, the app remains a popular choice for businesses looking to improve their booking systems efficiently.

Tadpole

Dec 10, 2025 on Shopify

Appointo has been extremely helpful and easy to use. The support team was responsive and guided me through the setup quickly. Highly recommended!

Tronomed Erste-Hilfe-Kurse

Dec 09, 2025 on Shopify

Sehr gute und schnelle Hilfe!

Wildflowers Boutique

Dec 09, 2025 on Shopify

Bhagya was very helpful and courteous!

Fabricator's Forge

Dec 05, 2025 on Shopify

Great app and support is quite helpful when needed

Main Street Co-Op FL

Dec 05, 2025 on Shopify

Juparo

Dec 04, 2025 on Shopify

á La Couture

Dec 02, 2025 on Shopify

Easy to install and fast support- very happy with the app!

Echo Valley Ski Area

Dec 02, 2025 on Shopify

It can be kind of clunky to use, but if you have an issue or questions regarding a function, you need to reach out to the help desk, and they will get back to you quickly and get you up and running.

Neuro Touch

Dec 02, 2025 on Shopify

Easy to use, so far so good - simple processes and cost affective

Valentina e Pasqualina

Dec 01, 2025 on Shopify

Setup was super fast! literally a matter of minutes. The booking widget looks clean and integrates natively into my store pages, preserving the look and feel of the site.

WELCOME TO

Nov 29, 2025 on Shopify

I’m really happy with the support I received! They made all the changes I requested and even reverted the published site when needed. Their communication was clear, and they encouraged me to reach out anytime if I face any difficulties with the app. It’s great to know they’re always ready to help. Highly recommended!

Chittons®

Nov 28, 2025 on Shopify

Fantastic service. As soon as I installed the app, I got offered to make an appointment with Appointo! The meeting started on time without problem and Bhagya was an absolute champion. She did the impossible and helped me complete the part of the installation that I simply could not figure out (because I am not very good at stuff like this at all!), and she did with ease and no hassle. Thank you Bhagya for your effortless help and to Appointo for a great product!

Brooklyn Herborium

Nov 25, 2025 on Shopify

Bhagya was absolutely wonderful help for setting up our Appointo and customizing it for our small business. We highly recommend working with these lovely folks! She spent 40 minutes patiently leading us through all the features and details that we had missed. She even offered preferred pricing for our team members to be added. Really really appreciate the time and care that Bhagya offered, perhaps the best customer service representative we have ever had the pleasure of encountering. 5 stars!

Multibike

Nov 25, 2025 on Shopify

muy buena aplicación, fácil de utilizar y muy buena asistencia en caso de necesitarla

Sajú

Nov 25, 2025 on Shopify

Tadpole

Nov 19, 2025 on Shopify

Mina's Wellness Hub Spa

Nov 19, 2025 on Shopify

Me solucionaron el problema

Moto-Tech Diagnostics

Nov 19, 2025 on Shopify

basic free version suits my needs at this time.

Durbano Stamps

Nov 17, 2025 on Shopify

Mama Goddess Crystals N More

Nov 11, 2025 on Shopify

Yes, you need this App!!! I had the pleasure of working with Madhav! I had an issue with the integration of my appointments after I updated my store's Theme. Madhav patiently showed me how I can restore the integration, which was a simple fix! Not only that, he took it upon himself to change the appointment color to match my store's color! How sweet was that?! I love this app! It's simple to use, so I wanted to see how this problem could be resolved before I started over with another app. Thank you again, Madhav! You were extremely helpful!