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Customer reviews: Appointment Booking App ointo

Develop by Sidepanda Inc.

Reviews (850)

Overall rating
4.9

What Merchants Think

Merchants overwhelmingly appreciate the "Appointment Booking App ointo" for its ease of setup and seamless integration with Shopify, along with its extensive customizable features and reliable customer service. Many reviews highlighted the proactive and helpful nature of the support team, particularly mentioning representatives by name for their exceptional assistance with setup, troubleshooting, and customization.

Key Strengths

  • Easy to install and configure, even for non-technical users.
  • Comprehensive calendar integration with Google and Outlook.
  • Responsive and helpful customer service, with specific praise for team members.
  • Customizable booking options and email notifications.
  • Supports multiple payment options, including partial payments.
  • Automation features for reminders, cancellations, and rescheduling.
  • Affordable with a robust free plan offering many essential features.

Common Concerns

  • Some advanced features require upgrading to higher-tier plans.
  • Limited customization on the basic plan.
  • Reported performance issues, including glitches and dashboard problems.
  • Lack of compatibility with certain languages and regions, such as Japanese standards.
  • Some features, like waitlist handling, may have limitations due to integration with Shopify.

Final Thoughts

Overall, "Appointment Booking App ointo" is well-received as an effective and user-friendly solution for managing appointments on Shopify. It facilitates a streamlined booking process with enough flexibility to meet diverse business needs, supported by an attentive customer service team. Despite some limitations, particularly regarding premium features and regional compatibility, the app remains a popular choice for businesses looking to improve their booking systems efficiently.

BANG DIEP

Oct 16, 2024  on Shopify

The Ointo appointment booking app was super easy to set up. I got stuck adding the page to my shop, but my rep, Shubhankar, helped me right away through Google Meet and as a collaborator. It turns out I had hidden my "Pages" section by accident! Great support—can’t wait to use this app for my business.

Moonlight Beauty Bar

Oct 15, 2024  on Shopify

Very self explanatory, Great if you have services and need to monitor your appointments. in case if you ever need help, there is someone available to help!

Optdigitalmarketing

Oct 15, 2024  on Shopify

Hello Appointment Booking App, I am excited to be using your application! It's an excellent tool for managing Appointment , and the fact that it's free makes it especially helpful for startups. Your support team is fantastic, always providing timely assistance and resolving queries quickly. I highly recommend this application as one of the best!

In Her Hands

Oct 14, 2024  on Shopify

I love working with this company. Very communicative and will assist anyway they can. Their app is user friendly and easy to use. They work very hard to give the best customer service. I love them and highly recommend them!

Willo Wamopb

Oct 13, 2024  on Shopify

The app was an amazing help to the business and their team is such a big help in the best way possible. It feels like they listen to our needs and feedback and update things quickly!

Télle Moi

Oct 08, 2024  on Shopify

Really good app, the basic features are very good considering it's free. I had an issue, and he was able to sort it out for me within the hour. Great service

Line Choc

Oct 07, 2024  on Shopify

Un outil simple et complet à mettre en place. Le tout gratuit pour la plupart des fonctionnalités, c'est un must-have.

Mvtual Studio Intramuros

Oct 07, 2024  on Shopify

Truly amazing customer service. Prompt responses as always from simple to complicated questions. You can tell that they value their product and customers. You can request features (reminds me of Jira) and the devs are highly receptive to feedback. Couldn't recommend this more. Too good to gatekeep.

Woofur Natural Pet Products

Oct 06, 2024  on Shopify

The app was an amazing help to the business and their team is such a big help in the best way possible.

mindbodyspirit

Oct 06, 2024  on Shopify

Great app! best part is almost all the essential features are free, their support is almost instant and live. SOOO much better than the rest of the apps on market.

Oscar Howe

Oct 03, 2024  on Shopify

The team at Appointo (Shubhankar, Sunny, and Karan) was EXTREMELY NICE and HELPFUL.. I look forward to learning more about the app and how it will work for my company.

Adist Yrosik

Oct 02, 2024  on Shopify

For example some slots appear as busy when they are not, if you have an event or task and have it as Available, the app understands it as busy as well so you have to be careful.

OzTribalTrendz

Oct 02, 2024  on Shopify

Simply brilliant support and integration into my Shopify store. Very helpful team who are quick, responsive and knowledgeable. Highly recommended. Thank you so much.

FreeSlope

Oct 02, 2024  on Shopify

The app is really straightforward to use and the support I received is excellent. I was having problems with some of the functionalities and the customer service jumped on a call with me within the hour. He walked me through all the steps to setup my shop the way I wanted and explained it to me really well. Would highly recommend this app for anyone selling classes and subscriptions!

The Skin Shoppe

Oct 02, 2024  on Shopify

This app saved me so much money when I switch over from my last booking platform. It was easy to set up and their customer service was outstanding. Highly recommend!!

Stonebridge Winery

Sep 30, 2024  on Shopify

Easy to setup and robust app. Felxible enough to get diffrent resevations models work. Great support

BohoCare Naturals

Sep 30, 2024  on Shopify

I have to say this is a nice app, it shows many features I can Add and Customize it as well so it is a seamless experience with the website designed. Customer service is great, they respond fast and help you customize if you need it.

Algerund

Sep 29, 2024  on Shopify

Brilliant service, easy and straightforward to deal with. I would definitely recommend them to anyone

Tovasan

Sep 29, 2024  on Shopify

Habe mehrere Kalenderfunktionen verglichen: Ich brauche nur für eine Messe die Buchungen. Also für einen begrenzten Zeitraum. Das bietet das Programm und derzeit kein anderes. Beim Einrichten waren sie sehr nett. Nur die Tutorials sind in einem sehr schnellen Indisch-Englisch, aber das hat Charme.

KidGiggle™

Sep 29, 2024  on Shopify

Fantastic appointment booking app. Very easy to install and the customer support is very helpful. Great for my business, Would recommend to others. Thanks

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