Appointment Booking App ointo logo

Customer reviews: Appointment Booking App ointo

Develop by Sidepanda Inc.

Reviews (850)

Overall rating
4.9

What Merchants Think

Merchants overwhelmingly appreciate the "Appointment Booking App ointo" for its ease of setup and seamless integration with Shopify, along with its extensive customizable features and reliable customer service. Many reviews highlighted the proactive and helpful nature of the support team, particularly mentioning representatives by name for their exceptional assistance with setup, troubleshooting, and customization.

Key Strengths

  • Easy to install and configure, even for non-technical users.
  • Comprehensive calendar integration with Google and Outlook.
  • Responsive and helpful customer service, with specific praise for team members.
  • Customizable booking options and email notifications.
  • Supports multiple payment options, including partial payments.
  • Automation features for reminders, cancellations, and rescheduling.
  • Affordable with a robust free plan offering many essential features.

Common Concerns

  • Some advanced features require upgrading to higher-tier plans.
  • Limited customization on the basic plan.
  • Reported performance issues, including glitches and dashboard problems.
  • Lack of compatibility with certain languages and regions, such as Japanese standards.
  • Some features, like waitlist handling, may have limitations due to integration with Shopify.

Final Thoughts

Overall, "Appointment Booking App ointo" is well-received as an effective and user-friendly solution for managing appointments on Shopify. It facilitates a streamlined booking process with enough flexibility to meet diverse business needs, supported by an attentive customer service team. Despite some limitations, particularly regarding premium features and regional compatibility, the app remains a popular choice for businesses looking to improve their booking systems efficiently.

Pike Nursery

Jan 21, 2025  on Shopify

Karan with the support team was extremely helpful is reviewing my use case and providing clear and quick guidance on setting it up.

The Burnt Sage

Jan 15, 2025  on Shopify

This appointment booking app has been a helpful addition to my online store. As someone who offers services that require scheduling, having a system that integrates directly with Shopify has made managing bookings much easier. Pros: Easy Setup The app is simple to install and configure. It only took a few steps to turn my products into bookable services, and the process was straightforward even for someone without technical expertise. Calendar Integration The ability to sync with external calendars, such as Google and Outlook, ensures that I can manage my schedule effectively without the risk of double bookings. Customizable Features I appreciated the options to customize booking emails and notifications to match my brand’s tone. It adds a personal touch to customer interactions. Payment Flexibility The app supports multiple payment options, including partial payments and deposits, which is perfect for accommodating different customer needs. Automation Automated reminders, cancellations, and rescheduling features save time and reduce manual work. Cons: Advanced Features on Paid Plans Some features, like detailed reporting and advanced scheduling options, are locked behind higher-tier plans. While the basic features are sufficient, it’s something to consider if you’re looking for a more robust setup. Limited Customization on Basic Plan While the app allows for customization, certain options require upgrading to premium tiers, which might not suit smaller businesses with tight budgets. Final Thoughts: This app is a great choice for anyone looking to streamline their booking process and integrate it directly with Shopify. It’s user-friendly, offers solid automation features, and provides enough customization to meet most needs. However, depending on the complexity of your requirements, you may need to evaluate the cost of higher-tier plans to access all the features you need. Overall, this app is a reliable and efficient solution for managing appointments while maintaining a professional customer experience.

Beauty Sweet Workshop

Jan 07, 2025  on Shopify

The Appointment Booking Appointo is my favorite application. It made my bookings much more fluid and my life easier. I had a small problem today with new variants not showing and needed fast fix. Karan called me fast and helped me resolve the problem in a minute. In general, the application is easy to use, and I was able to set it up myself with video tutorials.

MAAIDA

Jan 07, 2025  on Shopify

Au top, je viens de l'installer et le conseiller m'a super bien accompagné et a installé l'application sur mon site tel que je le souhaitais. Je recommande

Creart Studioz

Jan 06, 2025  on Shopify

Amazing App. Particularly useful if you are also interested in upselling products along-side your appointments. Very responsive customer service team - thank you Karan for your amazing support and help. Highly recommend the app to others!

Date Nite Beaute

Jan 06, 2025  on Shopify

Quick and efficient. Very satisfied with the beginning relationship of this app and it’s customer service I received.

Priya Spa Inc. (CAN)

Jan 06, 2025  on Shopify

Using the app is incredibly simple and has significantly improved the way we manage our online bookings. Karan is not only helpful but also provides clear and concise support whenever needed.

CYCLUB

Jan 02, 2025  on Shopify

Good app to schedule any service, great response from the support team for queries. Over all i liked it very much and recommend for any service or appointment related products in your shopify site.

Centre de Solution Santé

Dec 30, 2024  on Shopify

There are glitches every month or two. The support is not helpful and they take hours to answer and don’t bother even reading your messages. I regret using them. Especially for the high price. They have some good features (when they work) but there are TONS of draw backs. The most frustrating is the constant problems my staff faces with their dashboard and double bookings which lead to client frustrations. Extremely inconsistent performance. This app might be good if you don’t have high volume nor need more than basic functionality.

Pet Door Solutions

Dec 21, 2024  on Shopify

Great app, and great support. I have been pleasantly surprised by the customization options and quick response to any questions that I had. 10/10 recommend.

Tenomi

Dec 15, 2024  on Shopify

Application intéressante et complète pour gérer des réservations. Si vous êtes une entreprise d'une seule personne avec une capacité d'un client par créneau horaire c'est parfait même si la version de base. Sinon il vaut mieux commencer directement en ayant la version premium a l'esprit.

Astral Hippie Astrology

Dec 12, 2024  on Shopify

Appointo is new to me, and I found it intuitive and quick to setup. Where I had some issues with slight variances in my system setup, Karan hopped on a call and fixed all my queries in a live call. So far I am very happy I changed over to Appointo, and look forward to using their service! Thanks Karan for helping to find a solution that works, sincerely appreciate the time, patience and swift work! With grateful thanks, Liezl

Guuni

Dec 09, 2024  on Shopify

Great customer service. You are able to edit many things on the app. Some things still need to be automated so that the person using the app can edit these things by himself. One thing the app lacks is the way it doesn't carry surge priced items, if a customer wants to buy another thing.

Golddess Alchemy

Dec 08, 2024  on Shopify

The app is exactly what I was looking for, and the support team is incredibly helpful and very responsive. Highly recommended!

My Store

Dec 04, 2024  on Shopify

I’ve been using the Appointo Booking app for a few months now, and I couldn’t be happier with how seamless it has made scheduling and managing appointments for my business. The setup process was super easy, and the app integrates perfectly with my Shopify store. What I love most is the customizable booking options, allowing customers to choose time slots that work best for them. The reminder notifications ensure that both I and my clients never forget an appointment, which has definitely improved my overall efficiency. The user interface is clean and intuitive, and it’s simple for customers to navigate, making their experience smooth and stress-free. Plus, the integration with payment processing is a huge bonus! I highly recommend Appointo to any business owner looking for a hassle-free booking system that truly works!

Fashion News Bamberg

Dec 03, 2024  on Shopify

Der Service ist 1A! Ich habe super schnell meine Terminbuchung mit dem Service installieren können. Die Hilfe habe ich sofort bekommen. Alle Fragen wurden geduldig geklärt und ich wurde durch den Prozess begleitet. Würde diese App jedem empfehlen! Sowohl von der Handhabung als auch vom Kundenservice exzellent!

Hawkes and Co

Dec 01, 2024  on Shopify

Working with the app is very easy and helps us better manage our online bookings. Customer service is also very helpful and clear.

Side Hustle Services

Dec 01, 2024  on Shopify

I tried a few calendar apps this week, and this was by far the cheapest and easiest to use (even as a digital marketing expert!).

Sum Deals

Nov 27, 2024  on Shopify

Very easy to use, and Karan was extremely helpful in answering all my questions. Great experience overall!

Crystal Clear California

Nov 21, 2024  on Shopify

USE THEM FOR ALL OF MY STORES AND WILL CONTINUE TO DO SO! SUPERB CUSTOMER SUPPORT - 1am/1pm THEY ARE ALWAYS AVAILABLE TO HELP!

Scroll to Top