Taranker.Com Logo
Air Product Reviews App & UGC logo

Customer reviews: Air Product Reviews App & UGC

Develop by Air Apps

Reviews (5,709)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

ASIAN PORTAL FISHING

Mar 26, 2025  on Shopify

The support is amazing! We had some questions about the setup so we used the chat to ask, and they were incredibly quick to respond and resolve the issue. We highly recommend this app.

Salt Lily

Mar 24, 2025  on Shopify

Excellent product. Love the side bar reviews option. Great support from Hana and the team to get any issues solved.

Heaven's Cross LLC

Mar 24, 2025  on Shopify

Abby was a great help in setting this up. This app is probaly the best on I have used on the Shopify platform. Highly recommended and the support is fantastic.

Keeper Rods

Mar 22, 2025  on Shopify

Jasmine and Raymond were very helpful. I was impressed at how the chat exchange interaction answered my questions. They were ready and kew what to do. Thank you all for the help. I am very happy with your service.

Tajanee Jewels

Mar 22, 2025  on Shopify

Abby is a saviour, she helped me out instantly without any delays and also waited for me to check whether my problem is solved or not. She is polite, humble and a Professional in her work. Thanks abby you are great.

FOODOLOGY

Mar 21, 2025  on Shopify

I had such a great experience working with Audrey and Anivia from the Air Product Reviews team. I had a few specific requests, including replacing the default star rating with Air’s star rating widget in a custom section of my theme, and asking if it was possible to make the star rating auto-scroll to the review section when clicked. They responded quickly, kindly, and clearly understood exactly what I needed. Not only did they provide clear instructions, but they also went the extra mile to ensure everything worked smoothly on my site. It’s rare to find support that’s both technically skilled and genuinely friendly — but Audrey and Anivia were just that. Their support made the integration process feel so easy and stress-free. Thank you both so much for your help! I highly recommend Air Product Reviews, especially because of the amazing support team behind it.

Modema

Mar 17, 2025  on Shopify

Very happy with the app and its features. There are a good number of widgets to choose from to show the reviews in different formats. The customizability and integration with different themes is very good as well. The support is also amazing. They respond very fast and are helpful with all inquiries. Alyssa in particular was very helpful with my request of resizing one of the widgets. She passed it through their technical team and I had the changes done in the same day.

Perfumes Base

Mar 17, 2025  on Shopify

Perfect App and easy to use! Prakash was of great assistance in helping me set it up and import initial reviews for my store.

AutoAxis

Mar 16, 2025  on Shopify

Amazing app and customer service. Hana has been nothing but a sweetheart throughout the whole process, and was able to help me with all my requests. Satisfied is an understatement.

Flikan

Mar 14, 2025  on Shopify

I had an amazing experience with Abby’s customer service! From the moment I reached out, she was incredibly helpful, patient, and professional. She took the time to understand my concerns and provided clear, thoughtful solutions. What stood out the most was her friendly attitude and willingness to go the extra mile to ensure I was completely satisfied. It’s rare to find such a dedicated and customer-focused representative, and Abby truly exceeded my expectations. I highly recommend reaching out to her if you ever need assistance—she’s a true asset to the team! Thank you, Abby, for making my experience so smooth and stress-free!

INTIM SPACE Online Sexshop

Mar 14, 2025  on Shopify

Спасибо. Очень быстро помогли мне решить проблему с плагином отзывов.

Memories & Metal

Mar 13, 2025  on Shopify

There's many review apps on the app store, and believe me I have tried them all... some lack features, some lack poor design & some lack the control over how to request reviews (eg. via Klaviyo etc). I moved to Air Product reviews yesterday, and in the process of getting my site all updated - support are on hand to assist, although a little slow at times they seem to be there 24/7 which is great. This app for me ticks almost all boxes, and i'm very happy I found it. :)

The Deco Loft

Mar 12, 2025  on Shopify

Hana was absolutely amazing! She went above and beyond to help me, answering all my questions with patience and expertise. Her support made the entire process so much easier, and I truly appreciate her kindness and professionalism. If you ever need assistance, Hana is the best! Highly recommend!

Orvanna

Mar 12, 2025  on Shopify

This has awesome customer support, Audrey helped me with so many of my issues that I had. She was so patient with me. Thank you again if you see this!

BigTrendMart

Mar 10, 2025  on Shopify

I had a great experience using the Air Product Reviews App & UGC. The app is user-friendly, packed with useful features, and makes managing customer reviews effortless. It has significantly improved the credibility of my store! A special shoutout to Abby from customer support—she was incredibly helpful in guiding me through the setup process. She patiently explained everything, making it easy for me to customize the app to fit my store’s needs. Her support was top-notch, and I truly appreciate the effort she put in. Great work, Abby! Highly recommend this app to anyone looking to boost their store with authentic reviews! ⭐⭐⭐⭐⭐

KT Solutions

Mar 09, 2025  on Shopify

This review app is really amazing, easy to import reviews, they have good 24/7 support system. they are very helpful.

Sk1ntro

Mar 07, 2025  on Shopify

Fantastic app and customer service! Abby helped me solve the issue and answered all the questions that I had asked.

Natural Moxy

Mar 07, 2025  on Shopify

I wouldn't recommend this app. Despite sending a request for a review to my only customer, it hasn't worked as expected. I've sent out two emails requesting a review, but neither included a working link. I'm still waiting for a response from customer support The good news is that the support staff is super helpful.

CarrieAway

Mar 06, 2025  on Shopify

I am new to Shopify, so still trying to figure out all the details for setting up apps. I've had to contact the Air support team twice. In both cases, the response was nearly instant & they resolved my problem. I now understand why they have so many 5 star reviews.

Adventure Threads Company

Mar 02, 2025  on Shopify

Hana was so great to work with! She's very helpful, kind, and helped guide me through set up. She integrated all my reviews (from another app) and set up this app on my store.

Scroll to Top