I recently installed this review app on my Shopify store, and so far, the experience has been fantastic, largely due to the exceptional support I received from Arthur. ​Setting up a new app can sometimes be daunting, but Arthur was incredibly helpful, guiding me through the entire process. He even assisted me in configuring the system to send review request emails for all my past orders, which was a huge bonus and saved me a ton of time. ​The app interface itself is very easy to navigate and seems straightforward to use for managing reviews. ​However, since this is a very newly installed app, I need more time to fully assess its impact and see how effective it is at increasing review volume and conversion rates over the next few months. Based on the initial setup and the stellar customer service, I'm optimistic! Highly recommended for the support alone

The reviews section UI is excellent, it's actually the main reason I chose this app. It fits perfectly with my theme. The 24/7 customer support is also fantastic! Hana first, and then Jennie, both helped me resolve the issues I was facing. Thanks!

Iris has helped me a lot. She was very quick and straightforward, not wasting anyone's time. Thank you for having her in your team, she is indeed an asset.

Ich hatte ein Problem mit dem Abändern des Textes. Hana hat mir dabei super schnell geholfen! Sie hat alle Texte für mich in wenigen Minuten abgeändert! Danke Hana

The customer service was top notch, Felicity helped me with some problems that I encontered. Highly recommend this app.

top qualité du service, a recommander les yeux fermés !! kipuka est vraiment rapide et competente, merci beaucoup <3

I was really confused about how the app settings worked, but Hana walked me through everything so patiently. She was kind, clear, and made it super easy to understand. She took the time to explain things clearly and never made me feel silly for asking questions. Amazing customer service!

I don’t usually take time to write reviews, but my experience with this support team especially Abby truly deserves it. From the moment I reached out, Abby treated my concerns with a level of patience, empathy, and sincerity that is very rare to find in customer support today. She didn’t just provide answers; she offered clarity, comfort, and genuine guidance. It felt like talking to someone who actually cared about my experience, not just someone doing a job. What impressed me most was how effortless Abby made everything feel. Even complicated steps were explained in a simple, friendly tone that immediately eased my stress. Abby went above and beyond, checking in to ensure everything worked perfectly and that I was satisfied. That level of dedication is something you don’t forget easily. I left the conversation feeling not just helped but valued. If every support system had someone like Abby, the world of customer service would be a much better place. Thank you for the outstanding assistance, Abby. Your kindness and professionalism truly left a mark.

Thanks to Felicity for their help. The function is simple yet practical, and most importantly, it's free. Fantastic!

Ottima app. Supporto clienti eccellente. Ho ricevuto assistenza da Iris e Ryan, sono stati cordiali, preparati e velocissimi.

Great App! Iris from customer support was incredibly helpful! She assisted me quickly and clearly with the app embedding and remained friendly and patient throughout the whole process. Thanks to her support, the issue was resolved in no time. Thank you for the excellent service!

I had an excellent experience! Iris was incredibly kind, patient, and professional throughout the entire process. She helped me with everything I needed and make the whole process smoother and stress-free. Truly appreciate her support!

The app is good and easy to use. The support team is great, too. I chatted with Felicity, and she helped me a lot.

Riley went above and beyond in helping me. Even though my response was delayed due to my keyboard issues, Riley still stuck by and helped me while she was working late. Thank you Riley!!

Exceptional Support from Felicity & Ryan! The Air Product Review app has been an absolute game-changer for my business. Not only is the app seamless and easy to use, but the customer service is truly unmatched. I needed help improving the general appearance of my page, especially when adding the reviews carousel to my website (www.sneakerdecorum.com) and Felicity and Ryan stepped in with quick, efficient, and incredibly thoughtful support. We even collaborated directly through Shopify, where I granted them access as an Online Store Editor. They handled everything with professionalism and genuine care for my brand’s look and feel. Felicity’s communication, in particular, was exceptional, clear, timely, and extremely supportive throughout the entire process. Their patience, clarity, and dedication made the experience smooth and stress-free. I’m truly grateful for their outstanding assistance. Highly recommend this app and their exceptional team! 5 stars all the way

The support was very quick, and Iris helped me resolve the problem. Overall, the app is very good and smooth....

JUSTE PARFAIT. j'adore, rapide, efficace, comprend vite la problématique et propose des solutions. j'aime beaucoup. c'est d'une UTILITÉ CAPITALE. merci Jennie

素晴らしいアプリに素晴らしいフォローチームが付いているので安心して導入できます！無料のアプリと思えない内容です！感激！フォロースタッフのキプカさんやエディさんの気持ちの良い対応が非常に印象的です♪

I just installed this app a few minutes ago. I immediately had a question about how to upload old reviews from Yotpo (sp?). I was pleasantly surprised to find the chat helper was an actual person. They helped me reformat my file so I could upload it and it only took a short while!

Exceptional Service and Functionality! After experiencing significant issues with my previous review platform, I was forced to search for a new application. I tried several alternatives, but they were all extremely limited in functionality and, crucially, lacked essential features like reliable chat customer service. Air Product Reviews was a complete lifesaver. The company's team provided comprehensive support every step of the way—from the moment I uploaded the app until the entire setup was finalized and I was completely satisfied. Every single team member was outstanding. They ensured the platform was set up exactly the way I wanted it and meticulously worked to make certain I was happy with the final result. I highly recommend this business and their exceptional, dedicated team. Thank you so much for the fantastic service and support!