Top Free Shopify Phone Support Apps 2026

Robo Calls ‑ Pakistan is an app designed to reduce the high risk of Return To Origin (RTO) associated with cash on delivery orders by facilitating automated order confirmation calls to customers in Pakistan. It helps store owners ensure more reliable order processing by providing a simple system for customers to confirm or cancel their orders.

• Automated Confirmation Calls: Store owners can send voice calls in Urdu or English to their customers, making order confirmations simple and effective.
• Multi-language Support: The app supports both Urdu and English, accommodating diverse customer needs in Pakistan.
• Simple Input System: Customers respond with input 1 to confirm, 2 to cancel, and 3 to request a callback, streamlining the confirmation process.
• Order Tagging: Automatically tags orders based on customer input, providing clear insights into order status.
• RTO Reduction: Helps cut down on the rate of undelivered orders, saving time and resources for store owners.

Based on reviews, Robo Calls ‑ Pakistan offers significant advantages such as reducing the effort required for order confirmations, enhancing communication clarity with customers, and noticeably decreasing the incidence of unfulfilled orders. Users appreciate its straightforward operation and the valuable time it saves, contributing positively to their business workflow.

FAST ‑ WhatsApp Chat is a powerful tool designed to transform website clicks into meaningful conversations, ultimately driving conversions. By using customizable pre-filled smart WhatsApp messages, FAST simplifies initiating chats, enhancing customer satisfaction, and boosting loyalty and sales. The app integrates seamlessly into your website through a responsive chat button, icon, and widget, providing customers with a familiar and convenient way to connect, anytime and anywhere. With features such as device-responsive widgets, customizable business hours, and enhanced styling to match your brand, FAST ensures a seamless experience for users. It also allows you to streamline sales with smart pre-filled messages, including direct product links. Blazing fast to load, FAST operates without adding any code to your theme, making it a hassle-free solution to boost engagement and sales efficiency.

Chizy AI Chatbot is an intelligent customer support solution providing round-the-clock live chat assistance with human-like interactions powered by cutting-edge artificial intelligence. It effortlessly learns your store products, policies, and webpages, enabling it to provide instant, accurate answers and make personalized product recommendations that align with customer needs. Equipped with AI-driven insights, Chizy AI Chatbot streamlines your support operations by allowing you to filter and analyze interactions, reduce manual workload, and optimize response times, ultimately boosting sales conversions. The app also offers the flexibility of training the chatbot with custom settings and knowledge for tailored performance. Moreover, it ensures a seamless customer support experience by facilitating smooth transitions to live agents through WhatsApp, phone, or email. Delivering multilingual support in over 100 languages, Chizy AI Chatbot is an indispensable tool for modern businesses seeking to enhance customer satisfaction and streamline operations.

AiLead: AI Sales & ChatBot is a sophisticated AI-driven solution tailored for online merchants, aimed at boosting sales performance and enhancing customer support. This app facilitates seamless real-time conversations with website visitors, providing immediate answers to queries related to store operations and guiding customers throughout their shopping journey. Designed to work with both international and local e-commerce platforms, AiLead effectively boosts customer engagement and simplifies the purchasing process. Key features include a 24/7 AI chatbot that responds to inquiries about products, shipping, and payments, and an AI sales assistant that suggests products and encourages purchase completion. The app supports multiple languages, allowing it to communicate with customers in their preferred language. Enhancements such as Automated Marketing and Growth Insights are on the horizon, with plans to offer personalized marketing offers and track user interactions to refine conversion strategies.

CK: WhatsApp Chat & Abandoned is an app designed to boost your conversion rates by automating abandoned cart recovery through WhatsApp. It provides instant communication with customers via WhatsApp, enhancing trust with automated notifications, and supports multiple customer service options.

• Automated Recovery: Automatically sends abandoned cart recovery messages through WhatsApp to increase conversion rates.
• Order Notifications: Facilitates automated order confirmations, shipping alerts, and COD verifications to enhance customer trust.
• WhatsApp Chat Setup: Features a customizable WhatsApp chat and share button with easy one-click setup.
• Review Integration: Seamlessly collects reviews from platforms like Loox, TrustReviews, and Judge.me.
• Comprehensive Support: Offers multiple agent support, out-of-hours support, and order CRM for enhanced customer interactions.

The outstanding advantages of CK: WhatsApp Chat & Abandoned, as reflected in user reviews, are its exceptional customer service, seamless WhatsApp integration, and the effectiveness of its abandoned cart feature in recovering sales. Users appreciate its ease of use and quick setup, with many praising the app for enhancing customer engagement and conversion rates. Reviewers consistently highlight the support team's responsiveness and problem-solving capabilities as a significant asset.

This app, Ctx: WhatsApp Marketing + Chat, offers a comprehensive solution for businesses by integrating multiple features such as WhatsApp support chat, FAQs, order tracking, and contact points into a single widget. It enhances customer communication with both manual and automated WhatsApp messages for various stages like abandoned checkout recovery, order confirmation, and more. Additionally, it employs WhatsApp business API for effective marketing with a shared chat panel to address customer queries promptly.

• All-in-One Widget: Combines WhatsApp support chat, FAQs, order tracking, and contact us options into one easily accessible widget for seamless customer interaction.
• Automated Messaging: Offers automated WhatsApp messages for efficient tasks such as abandoned checkout recovery and order confirmations, allowing businesses to use their own numbers.
• Advanced Notifications: Facilitates notifications for order confirmation, COD verification, fulfillment, and review requests to streamline customer communication.
• Shared Inbox: Provides a chat panel where multiple support agents can manage and respond to customer queries, ensuring continuous and effective customer support.
• Chrome Extension: Includes a Chrome extension for Web WhatsApp to manage tasks such as abandoned cart recovery and order confirmations more effectively.

Users have highlighted several outstanding advantages of the app. It is praised for its excellent support and seamless integration with the WhatsApp API, enhancing customer satisfaction and delivery rates. The app's interface is user-friendly, and the customer service is prompt and helpful, making it highly recommended by users for businesses of varying sizes.

FLY Chat: Next-Gen AI Chatbot is a dynamic AI solution engineered to seamlessly integrate with your Shopify store, providing personalized customer interactions to enhance the shopping experience and boost sales.

• Effortless Integration: One-click setup allows the chatbot to integrate quickly with your Shopify store, using all visible store texts for interactions.
• Dynamic Personality: The AI adapts to the personality of your brand, offering fine-tuning capabilities for enhanced alignment.
• Multilingual Support: Communicates fluently in English and 50+ other languages, ensuring widespread compatibility.
• Real-Time Data Utilization: Nightly updates to incorporate the latest store data, improving interaction accuracy.
• Advanced Analytics: Tools to filter and analyze complaints, sales, and support interactions for better business insights.

The app is highly praised for its outstanding advantages, including precise and personalized responses that align with brand identity, simplifying setup processes, providing exceptional customer service, and significantly reducing customer service workloads. The immediate responsiveness of the support team and the customization options have been highlighted as significant benefits by users.

Order Confirmation Robo Calls is an innovative app designed to streamline order verification. It employs automated Robocalls to connect with customers, allowing them to easily confirm, cancel, or request a callback using simple numeric responses. Personalize calls with custom voiceovers and effortlessly manage follow-up schedules to enhance customer trust and reduce returns.

• Automated Robocalls: Swiftly reach customers for quick and efficient order verification.
• Easy Confirmation Process: Customers can confirm, cancel, or request a callback using a single button press.
• Customizable Voiceover: Use default or personalized voiceover for a unique brand touch.
• Follow-Up Call Scheduling: Schedule automatic follow-up calls if the initial call is unanswered.
• Break Hour Setup: Easily set up break hours for follow-up calls to suit operational needs.

According to user reviews, Order Confirmation Robo Calls stands out for its significant reduction in order return rates, efficient verification process, and the ability to customize voiceovers which enhances brand professionalism. Users appreciate the ease of scheduling follow-up calls and flexibility to accommodate different operational hours, resulting in improved customer satisfaction and trust.

Introducing CoCo, the revolutionary AI assistant for WhatsApp, designed to supercharge your sales and dramatically enhance customer satisfaction. With CoCo, transform your marketing strategy by harnessing the power of WhatsApp to automatically recover abandoned carts and send personalized revenue-boosting messages. CoCo is easy to install with no coding required, enabling seamless integration to maximize conversion rates.

• Abandoned Cart Recovery: Automatically recovers lost sales by engaging customers via WhatsApp to rescue abandoned shopping carts.
• Personalized Marketing Campaigns: Send tailored messages and exclusive offers to customers, enhancing engagement and boosting revenue.
• Easy Installation: A user-friendly setup process with no coding required, allowing users to get up and running within minutes.
• AI Chat Integration: Interactive and customizable chat feature to improve customer service and support directly within WhatsApp.
• GDPR Compliance: Adheres strictly to data protection regulations to ensure customer data privacy and security.

The app has garnered highly positive reviews, highlighting its exceptional ability to enhance customer relationships and boost ROI. Users praise its effortless setup, powerful revenue recovery capabilities, and effective AI-driven interactions. The application's support team is frequently commended for being highly responsive and attentive to user needs, ensuring a smooth and beneficial experience. Overall, CoCo is celebrated as an essential tool for businesses aiming to optimize customer engagement and drive sales via WhatsApp.

The MyShop WhatsApp Button app integrates a customizable WhatsApp, phone, and email button onto your website, enhancing communication opportunities for users from both mobile and desktop interfaces.

• Customizable Buttons: Easily modify and personalize the description text for each button.
• Multi-device Compatibility: Functions seamlessly across both mobile and desktop platforms.
• Flexible Positioning: Option to pin buttons at desired locations on your website.
• Diverse Communication Options: Includes WhatsApp, phone, and email buttons to suit various preferences.
• User-friendly Interface: Simple to use and manage, enhancing usability experience on websites.

This app stands out for its simplicity and efficiency, as highlighted by users who praise its ease of use and quick customer support via WhatsApp. It is appreciated as a valuable, cost-free tool, specifically noted for being the best free WhatsApp integration on platforms like Shopify.

SiteAgent is a powerful voice-activated assistant, developed by ex-Tesla engineers, that enhances customer interaction through natural conversations. It facilitates seamless voice interactions, enabling visitors to easily get answers, discover products, and make purchases quickly.

• Voice-Activated: Customers can speak their questions and receive immediate responses from SiteAgent.
• Boost Sales: Provides real-time support and product suggestions, effectively reducing friction in the purchasing process.
• Smart & Personalized: Learns and adapts to provide tailored responses, improving with each interaction.
• Easy to Set Up: Can be activated in minutes without requiring any technical skills.

SiteAgent has been praised for transforming customer interactions with instant voice responses and support, leading to increased sales and higher customer satisfaction. Users have reported lower support email volumes, reduced abandoned carts, and a more interactive shopping experience, resulting in impressive conversion rates and positive feedback.

Eve AI – Sales Assistant is a cutting-edge application designed to enhance the shopping experience by providing instant, accurate support through chat. It answers product inquiries, updates carts, and generates payment links seamlessly, ensuring customers receive immediate assistance with no waiting time. The app integrates effortlessly with Shopify using MCP infrastructure, requiring no technical setup or coding expertise. Featuring upcoming support for Claude AI and GPT, Eve AI delivers swift, personalized responses tailored to your store's content, policies, and FAQs. Customers can easily search for products by name, collection, or price directly within the chat, making their shopping journey smoother and more efficient. By maintaining engagement around the clock, Eve AI keeps your customers satisfied and shopping conveniently.

Sendbird’s AI chatbot is a versatile sales and customer service assistant that engages with users through human-like conversations. It provides round-the-clock support and personalized recommendations based on real-time shopper interactions on your website.

• 24/7 Support: The AI chatbot is always available to handle customer inquiries and issues at any time of day.
• Personalized Recommendations: Provides tailored product suggestions based on real-time interactions and customer data.
• Seamless Integration: Easily integrates with your store data using the Shopify API for a smooth user experience.
• Multilingual Capability: Automatically adjusts to interact with users in their preferred language.
• Comprehensive Use Cases: Applicable across various sectors including ecommerce, health & beauty, and travel.

According to user reviews, Sendbird’s AI chatbot stands out for its seamless integration with existing systems, helping to boost customer engagement and conversion rates. Users appreciate its reliable 24/7 support and multilingual adaptability, which enhance customer satisfaction and sales potential significantly.

Unlock the power of customer engagement with BotSpace's comprehensive WhatsApp solution. Elevate your sales by automating abandoned cart reminders and offering real-time upsell and cross-sell recommendations. Take your marketing campaigns to the next level with our bulk message broadcasting feature and easy-to-use chatbot builder.

• WhatsApp Catalogs: Sell using WhatsApp catalogs to boost sales.
• Abandoned Cart Recovery: Send abandoned cart recovery notifications to customers' WhatsApp numbers.
• Order and Shipment Messages: Send automated order confirmations, shipment tracking, and more.
• COD Verification: Send cash on delivery order verification messages to reduce RTO.
• Shared Team Inbox: Manage customer interactions with a shared team inbox for WhatsApp.

The app's outstanding advantages include significant improvement in the customer journey success, evidenced by highly positive reviews. Users benefit from its brilliant functionality and excellent support, making BotSpace highly recommended by its users.