Top Free Shopify Phone Support Apps 2025

Robo Calls ‑ Pakistan is an app designed to reduce the high risk of Return To Origin (RTO) associated with cash on delivery orders by facilitating automated order confirmation calls to customers in Pakistan. It helps store owners ensure more reliable order processing by providing a simple system for customers to confirm or cancel their orders.

• Automated Confirmation Calls: Store owners can send voice calls in Urdu or English to their customers, making order confirmations simple and effective.
• Multi-language Support: The app supports both Urdu and English, accommodating diverse customer needs in Pakistan.
• Simple Input System: Customers respond with input 1 to confirm, 2 to cancel, and 3 to request a callback, streamlining the confirmation process.
• Order Tagging: Automatically tags orders based on customer input, providing clear insights into order status.
• RTO Reduction: Helps cut down on the rate of undelivered orders, saving time and resources for store owners.

Based on reviews, Robo Calls ‑ Pakistan offers significant advantages such as reducing the effort required for order confirmations, enhancing communication clarity with customers, and noticeably decreasing the incidence of unfulfilled orders. Users appreciate its straightforward operation and the valuable time it saves, contributing positively to their business workflow.

FAST ‑ WhatsApp Chat is a powerful tool designed to transform website clicks into meaningful conversations, ultimately driving conversions. By using customizable pre-filled smart WhatsApp messages, FAST simplifies initiating chats, enhancing customer satisfaction, and boosting loyalty and sales. The app integrates seamlessly into your website through a responsive chat button, icon, and widget, providing customers with a familiar and convenient way to connect, anytime and anywhere. With features such as device-responsive widgets, customizable business hours, and enhanced styling to match your brand, FAST ensures a seamless experience for users. It also allows you to streamline sales with smart pre-filled messages, including direct product links. Blazing fast to load, FAST operates without adding any code to your theme, making it a hassle-free solution to boost engagement and sales efficiency.

The MyShop WhatsApp Button app integrates a customizable WhatsApp, phone, and email button onto your website, enhancing communication opportunities for users from both mobile and desktop interfaces.

• Customizable Buttons: Easily modify and personalize the description text for each button.
• Multi-device Compatibility: Functions seamlessly across both mobile and desktop platforms.
• Flexible Positioning: Option to pin buttons at desired locations on your website.
• Diverse Communication Options: Includes WhatsApp, phone, and email buttons to suit various preferences.
• User-friendly Interface: Simple to use and manage, enhancing usability experience on websites.

This app stands out for its simplicity and efficiency, as highlighted by users who praise its ease of use and quick customer support via WhatsApp. It is appreciated as a valuable, cost-free tool, specifically noted for being the best free WhatsApp integration on platforms like Shopify.

Chizy AI Chatbot is an intelligent customer support solution providing round-the-clock live chat assistance with human-like interactions powered by cutting-edge artificial intelligence. It effortlessly learns your store products, policies, and webpages, enabling it to provide instant, accurate answers and make personalized product recommendations that align with customer needs. Equipped with AI-driven insights, Chizy AI Chatbot streamlines your support operations by allowing you to filter and analyze interactions, reduce manual workload, and optimize response times, ultimately boosting sales conversions. The app also offers the flexibility of training the chatbot with custom settings and knowledge for tailored performance. Moreover, it ensures a seamless customer support experience by facilitating smooth transitions to live agents through WhatsApp, phone, or email. Delivering multilingual support in over 100 languages, Chizy AI Chatbot is an indispensable tool for modern businesses seeking to enhance customer satisfaction and streamline operations.

ChatMate is an AI-powered sales and product search assistant designed to enhance customer experience by serving as both a virtual sales representative and chatbot. It increases sales, improves conversion rates, and provides 24/7 customer engagement through intelligent, human-like interactions. The app is proactive, adaptive, and continuously learns to deliver accurate, personalized shopping experiences.

• Intelligent Interaction: Delivers human-like, intelligent conversations to engage customers better.
• Proactive Learning: Continuously adapts and learns from store data to enhance accuracy and personalization.
• Customization: Offers a customizable design that aligns with your store’s aesthetic.
• Multilingual Support: Provides assistance to a global customer base through multiple language options.

ChatMate has received rave reviews for its seamless integration with e-commerce platforms, its ability to handle customer queries with remarkable accuracy, and its capacity to enhance customer satisfaction and boost sales. Users highlight its ease of use and appreciate the increase in engagement and conversion rates.

CK: WhatsApp Chat & Abandoned is an app designed to boost your conversion rates by automating abandoned cart recovery through WhatsApp. It provides instant communication with customers via WhatsApp, enhancing trust with automated notifications, and supports multiple customer service options.

• Automated Recovery: Automatically sends abandoned cart recovery messages through WhatsApp to increase conversion rates.
• Order Notifications: Facilitates automated order confirmations, shipping alerts, and COD verifications to enhance customer trust.
• WhatsApp Chat Setup: Features a customizable WhatsApp chat and share button with easy one-click setup.
• Review Integration: Seamlessly collects reviews from platforms like Loox, TrustReviews, and Judge.me.
• Comprehensive Support: Offers multiple agent support, out-of-hours support, and order CRM for enhanced customer interactions.

The outstanding advantages of CK: WhatsApp Chat & Abandoned, as reflected in user reviews, are its exceptional customer service, seamless WhatsApp integration, and the effectiveness of its abandoned cart feature in recovering sales. Users appreciate its ease of use and quick setup, with many praising the app for enhancing customer engagement and conversion rates. Reviewers consistently highlight the support team's responsiveness and problem-solving capabilities as a significant asset.

This app, Ctx: WhatsApp Marketing + Chat, offers a comprehensive solution for businesses by integrating multiple features such as WhatsApp support chat, FAQs, order tracking, and contact points into a single widget. It enhances customer communication with both manual and automated WhatsApp messages for various stages like abandoned checkout recovery, order confirmation, and more. Additionally, it employs WhatsApp business API for effective marketing with a shared chat panel to address customer queries promptly.

• All-in-One Widget: Combines WhatsApp support chat, FAQs, order tracking, and contact us options into one easily accessible widget for seamless customer interaction.
• Automated Messaging: Offers automated WhatsApp messages for efficient tasks such as abandoned checkout recovery and order confirmations, allowing businesses to use their own numbers.
• Advanced Notifications: Facilitates notifications for order confirmation, COD verification, fulfillment, and review requests to streamline customer communication.
• Shared Inbox: Provides a chat panel where multiple support agents can manage and respond to customer queries, ensuring continuous and effective customer support.
• Chrome Extension: Includes a Chrome extension for Web WhatsApp to manage tasks such as abandoned cart recovery and order confirmations more effectively.

Users have highlighted several outstanding advantages of the app. It is praised for its excellent support and seamless integration with the WhatsApp API, enhancing customer satisfaction and delivery rates. The app's interface is user-friendly, and the customer service is prompt and helpful, making it highly recommended by users for businesses of varying sizes.

FLY Chat: Next-Gen AI Chatbot is a dynamic AI solution engineered to seamlessly integrate with your Shopify store, providing personalized customer interactions to enhance the shopping experience and boost sales.

• Effortless Integration: One-click setup allows the chatbot to integrate quickly with your Shopify store, using all visible store texts for interactions.
• Dynamic Personality: The AI adapts to the personality of your brand, offering fine-tuning capabilities for enhanced alignment.
• Multilingual Support: Communicates fluently in English and 50+ other languages, ensuring widespread compatibility.
• Real-Time Data Utilization: Nightly updates to incorporate the latest store data, improving interaction accuracy.
• Advanced Analytics: Tools to filter and analyze complaints, sales, and support interactions for better business insights.

The app is highly praised for its outstanding advantages, including precise and personalized responses that align with brand identity, simplifying setup processes, providing exceptional customer service, and significantly reducing customer service workloads. The immediate responsiveness of the support team and the customization options have been highlighted as significant benefits by users.

Introducing CoCo, the revolutionary AI assistant for WhatsApp, designed to supercharge your sales and dramatically enhance customer satisfaction. With CoCo, transform your marketing strategy by harnessing the power of WhatsApp to automatically recover abandoned carts and send personalized revenue-boosting messages. CoCo is easy to install with no coding required, enabling seamless integration to maximize conversion rates.

• Abandoned Cart Recovery: Automatically recovers lost sales by engaging customers via WhatsApp to rescue abandoned shopping carts.
• Personalized Marketing Campaigns: Send tailored messages and exclusive offers to customers, enhancing engagement and boosting revenue.
• Easy Installation: A user-friendly setup process with no coding required, allowing users to get up and running within minutes.
• AI Chat Integration: Interactive and customizable chat feature to improve customer service and support directly within WhatsApp.
• GDPR Compliance: Adheres strictly to data protection regulations to ensure customer data privacy and security.

The app has garnered highly positive reviews, highlighting its exceptional ability to enhance customer relationships and boost ROI. Users praise its effortless setup, powerful revenue recovery capabilities, and effective AI-driven interactions. The application's support team is frequently commended for being highly responsive and attentive to user needs, ensuring a smooth and beneficial experience. Overall, CoCo is celebrated as an essential tool for businesses aiming to optimize customer engagement and drive sales via WhatsApp.

Order Confirmation Robo Calls is an innovative app designed to streamline order verification. It employs automated Robocalls to connect with customers, allowing them to easily confirm, cancel, or request a callback using simple numeric responses. Personalize calls with custom voiceovers and effortlessly manage follow-up schedules to enhance customer trust and reduce returns.

• Automated Robocalls: Swiftly reach customers for quick and efficient order verification.
• Easy Confirmation Process: Customers can confirm, cancel, or request a callback using a single button press.
• Customizable Voiceover: Use default or personalized voiceover for a unique brand touch.
• Follow-Up Call Scheduling: Schedule automatic follow-up calls if the initial call is unanswered.
• Break Hour Setup: Easily set up break hours for follow-up calls to suit operational needs.

According to user reviews, Order Confirmation Robo Calls stands out for its significant reduction in order return rates, efficient verification process, and the ability to customize voiceovers which enhances brand professionalism. Users appreciate the ease of scheduling follow-up calls and flexibility to accommodate different operational hours, resulting in improved customer satisfaction and trust.

Sendbird’s AI chatbot is a versatile sales and customer service assistant that engages with users through human-like conversations. It provides round-the-clock support and personalized recommendations based on real-time shopper interactions on your website.

• 24/7 Support: The AI chatbot is always available to handle customer inquiries and issues at any time of day.
• Personalized Recommendations: Provides tailored product suggestions based on real-time interactions and customer data.
• Seamless Integration: Easily integrates with your store data using the Shopify API for a smooth user experience.
• Multilingual Capability: Automatically adjusts to interact with users in their preferred language.
• Comprehensive Use Cases: Applicable across various sectors including ecommerce, health & beauty, and travel.

According to user reviews, Sendbird’s AI chatbot stands out for its seamless integration with existing systems, helping to boost customer engagement and conversion rates. Users appreciate its reliable 24/7 support and multilingual adaptability, which enhance customer satisfaction and sales potential significantly.

AiLead: AI Sales & ChatBot is a sophisticated AI-driven solution tailored for online merchants, aimed at boosting sales performance and enhancing customer support. This app facilitates seamless real-time conversations with website visitors, providing immediate answers to queries related to store operations and guiding customers throughout their shopping journey. Designed to work with both international and local e-commerce platforms, AiLead effectively boosts customer engagement and simplifies the purchasing process. Key features include a 24/7 AI chatbot that responds to inquiries about products, shipping, and payments, and an AI sales assistant that suggests products and encourages purchase completion. The app supports multiple languages, allowing it to communicate with customers in their preferred language. Enhancements such as Automated Marketing and Growth Insights are on the horizon, with plans to offer personalized marketing offers and track user interactions to refine conversion strategies.

Unlock the power of customer engagement with BotSpace's comprehensive WhatsApp solution. Elevate your sales by automating abandoned cart reminders and offering real-time upsell and cross-sell recommendations. Take your marketing campaigns to the next level with our bulk message broadcasting feature and easy-to-use chatbot builder.

• WhatsApp Catalogs: Sell using WhatsApp catalogs to boost sales.
• Abandoned Cart Recovery: Send abandoned cart recovery notifications to customers' WhatsApp numbers.
• Order and Shipment Messages: Send automated order confirmations, shipment tracking, and more.
• COD Verification: Send cash on delivery order verification messages to reduce RTO.
• Shared Team Inbox: Manage customer interactions with a shared team inbox for WhatsApp.

The app's outstanding advantages include significant improvement in the customer journey success, evidenced by highly positive reviews. Users benefit from its brilliant functionality and excellent support, making BotSpace highly recommended by its users.

The Phoneize Phone Call Button app allows store owners to add a floating 'call us' button, enabling visitors to easily contact them via mobile devices or access the phone number on desktop or tablet devices. This feature promotes more direct interactions, leading to increased sales opportunities without the need for any coding, as it seamlessly integrates with any store theme.

• Instant Phone Button: Add a 'call us' button to your store, allowing customers to contact you instantly from their mobile devices.
• Cross-Device Visibility: The phone number is visible on both desktop and tablet devices, ensuring customers can always reach you.
• No-Coding Installation: The button installs automatically with a couple of clicks and requires no coding skills.
• Theme Compatibility: Works seamlessly with any store theme, ensuring a smooth integration process.
• Customizable Design: Easily customize the button's color and style to match your store's aesthetic.

The Phoneize Phone Call Button app receives high praise from users for its simplicity and effectiveness. Customers frequently commend its easy installation process, customizable features, and the significant impact it has on boosting customer engagement and sales. With its user-friendly interface and reliable functionality, the app proves to be an invaluable addition to any store looking to enhance direct customer communication.

Mega Callback is an efficient tool designed to accelerate sales by enabling businesses to promptly call back customers, thus fostering trust and boosting revenue. The app helps create a seamless sales process, enhancing brand confidence and store reliability.

• Fast Callback: Enables businesses to quickly return customer calls, ensuring faster sales than competitors.
• Reliability: Enhances store credibility, making it more attractive and trustworthy to potential customers.
• Sales Tunnel: Aids in creating a new business process that strengthens brand confidence and value.
• Customizable Availability: Allows setting of specific availability times and working days for callbacks.
• Enhanced Communication: Facilitates timely connection with clients, leading to more potential orders.

The app is highly praised for its ability to significantly increase sales by improving customer response times and providing a trustworthy shopping experience. Users appreciate the enhanced communication flow it offers, which results in more orders and greater revenue. The flexibility in setting callback availability is also noted as a valuable feature, allowing businesses to maintain consistent, reliable contact with their clientele.

HelpWave AI is a CX platform providing multichannel support services, an AI sales agent, pre-generated responses for all your tickets, and powerful reporting capabilities. It serves as a popular alternative to Gorgias, Shopify Inbox, or Zendesk, especially for medium-sized brands.

• Multichannel Support: Manage customer interactions across Email, Chat, Facebook DM, Instagram, and WhatsApp.
• AI Sales Agent: Offers personalized advice directly on your product pages to enhance customer experience.
• AI Support Agent: Delivers customized responses to tickets, increasing the efficiency of customer service.
• Powerful Reporting: Provides insights and analytics to help improve customer support strategies.

The app's outstanding advantages include its ease of customization, exceptional team support, and its capability to reduce email inquiries significantly. Users appreciate its quick setup process, functionality that aids in sales, and its 24/7 assistance, all contributing to an enhanced customer service experience.

Smartarget Line ‑ Contact Us enables seamless communication by integrating Line Chat into your website, allowing customers to reach you via a widely-used and trusted platform. With the Line icon accessible on all pages, users can effortlessly contact you, and timely responses are delivered directly to their mobile devices.

• Easy Access: The Line icon is available on all pages, providing quick and convenient contact options for users.
• Customizable Design: Customize the Line - Contact Us style to seamlessly match your website's aesthetic.
• Responsive Interaction: Replies to customer queries are sent directly to their mobile devices, ensuring swift communication.
• Device Compatibility: The app functions smoothly on both computers and mobile devices.
• Multi-Agent Display: Option to show one or multiple agents for enhanced customer support.

The app's outstanding advantages, as highlighted in user reviews, include its user-friendly interface that facilitates easy customer communication, rapid response times that enhance customer satisfaction, and seamless integration with existing website layouts. Users also appreciate the flexibility in customization and the app's dependable performance across various devices.

The app integrates a WhatsApp chat button widget into your shop, facilitating seamless customer communication. By clicking the button, customers are redirected to WhatsApp with a prefilled message for efficient interaction. The app supports multiple agents with individual phone numbers and roles, allowing for focused customer service. Custom CSS styling and a responsive design ensure the widget performs optimally on any device.

• Multiple Agents: Route chats to the appropriate team members, ensuring customers are directed to the right person.
• Customizable Design: Match the widget to your brand with custom CSS options.
• Quick Setup: Easily integrate with your online store for hassle-free installation.
• Sticky Widget: The chat button remains visible as users browse, enhancing accessibility.
• Click to Chat: Effortlessly start a conversation with a single click, even if only one agent is available.

Based on the app's reviews, users appreciate its easy installation process and the ability to customize the appearance to match their store's aesthetic. It has been praised for improving customer interaction efficiency and providing dedicated communication channels to various team members, enhancing customer support and service management.

Intellecta is an AI Chatbot that helps you sell more by replying quickly. It's designed to be instant, accurate, and personal, providing the perfect customer experience. Customize the AI Chatbot's personality, appearance, and actions while monitoring conversations, leads, sales, and orders in real time. Intellecta learns and improves continuously based on your store’s data and feedback, and provides detailed reports on customer engagement.

• Customization: Personalize your AI Chatbot’s personality, appearance, and actions to align with your brand.
• Real-time Monitoring: Keep track of conversations, leads, sales, and orders in real-time for immediate insights.
• Continuous Improvement: Intellecta evolves by learning from your store’s data and feedback, optimizing its responses and strategies.
• Detailed Reporting: Gain access to comprehensive reports on customer engagement to analyze and enhance user experience.
• Product Recommendations: Offers personalized product recommendations to enhance shopping experiences.

Intellecta stands out for its ability to respond instantly and accurately, creating a seamless customer experience. Users appreciate the customization options and the detailed insights provided, making it a valuable tool for boosting sales efficiently. The app's continuous learning feature ensures that it adapts to our specific business environment, providing relevant and effective chatbot interactions.