Welcome to our Top 20 Shopify Phone Support Apps page, a valuable resource for Shopify store owners looking to enhance their customer service capabilities. In the competitive world of e-commerce, providing excellent support is a crucial element in ensuring customer satisfaction and retention. Phone support apps integrated with Shopify can offer smooth communication channels between business and customer, facilitating quick resolutions to any issue. Our expertly curated list of apps covers diverse needs, from basic call management to advanced CRM integration, ensuring that you find the perfect fit for your store. The right phone support can significantly improve customer experience, potentially enhancing sales and loyalty. Explore our comprehensive list and find the application that will propel your Shopify store into the heights of efficient customer interaction.
No | App | Price | Link |
---|---|---|---|
1 |
|
Try for free | |
2 |
|
Try for free | |
3 |
|
Try for free | |
4 |
|
Try for free | |
5 |
|
Try for free | |
6 |
|
Try for free | |
7 |
|
Try for free | |
8 |
|
Try for free | |
9 |
|
Try for free | |
10 |
|
Try for free | |
11 |
|
Try for free | |
12 |
|
Try for free | |
13 |
|
Try for free | |
14 |
|
Try for free | |
15 |
|
Try for free | |
16 |
|
Try for free | |
17 |
|
Try for free | |
18 |
|
Try for free | |
19 |
|
Try for free | |
20 |
|
Try for free |
CK: WhatsApp Chat & Abandoned is an app designed to boost your conversion rates by automating abandoned cart recovery through WhatsApp. It provides instant communication with customers via WhatsApp, enhancing trust with automated notifications, and supports multiple customer service options.
The outstanding advantages of CK: WhatsApp Chat & Abandoned, as reflected in user reviews, are its exceptional customer service, seamless WhatsApp integration, and the effectiveness of its abandoned cart feature in recovering sales. Users appreciate its ease of use and quick setup, with many praising the app for enhancing customer engagement and conversion rates. Reviewers consistently highlight the support team's responsiveness and problem-solving capabilities as a significant asset.
This app, Ctx: WhatsApp Marketing + Chat, offers a comprehensive solution for businesses by integrating multiple features such as WhatsApp support chat, FAQs, order tracking, and contact points into a single widget. It enhances customer communication with both manual and automated WhatsApp messages for various stages like abandoned checkout recovery, order confirmation, and more. Additionally, it employs WhatsApp business API for effective marketing with a shared chat panel to address customer queries promptly.
Users have highlighted several outstanding advantages of the app. It is praised for its excellent support and seamless integration with the WhatsApp API, enhancing customer satisfaction and delivery rates. The app's interface is user-friendly, and the customer service is prompt and helpful, making it highly recommended by users for businesses of varying sizes.
FLY Chat: Next-Gen AI Chatbot is a dynamic AI solution engineered to seamlessly integrate with your Shopify store, providing personalized customer interactions to enhance the shopping experience and boost sales.
The app is highly praised for its outstanding advantages, including precise and personalized responses that align with brand identity, simplifying setup processes, providing exceptional customer service, and significantly reducing customer service workloads. The immediate responsiveness of the support team and the customization options have been highlighted as significant benefits by users.
Robo Calls ‑ Pakistan is an app designed to reduce the high risk of Return To Origin (RTO) associated with cash on delivery orders by facilitating automated order confirmation calls to customers in Pakistan. It helps store owners ensure more reliable order processing by providing a simple system for customers to confirm or cancel their orders.
Based on reviews, Robo Calls ‑ Pakistan offers significant advantages such as reducing the effort required for order confirmations, enhancing communication clarity with customers, and noticeably decreasing the incidence of unfulfilled orders. Users appreciate its straightforward operation and the valuable time it saves, contributing positively to their business workflow.
Introducing CoCo, the revolutionary AI assistant for WhatsApp, designed to supercharge your sales and dramatically enhance customer satisfaction. With CoCo, transform your marketing strategy by harnessing the power of WhatsApp to automatically recover abandoned carts and send personalized revenue-boosting messages. CoCo is easy to install with no coding required, enabling seamless integration to maximize conversion rates.
The app has garnered highly positive reviews, highlighting its exceptional ability to enhance customer relationships and boost ROI. Users praise its effortless setup, powerful revenue recovery capabilities, and effective AI-driven interactions. The application's support team is frequently commended for being highly responsive and attentive to user needs, ensuring a smooth and beneficial experience. Overall, CoCo is celebrated as an essential tool for businesses aiming to optimize customer engagement and drive sales via WhatsApp.
The MyShop WhatsApp Button app integrates a customizable WhatsApp, phone, and email button onto your website, enhancing communication opportunities for users from both mobile and desktop interfaces.
This app stands out for its simplicity and efficiency, as highlighted by users who praise its ease of use and quick customer support via WhatsApp. It is appreciated as a valuable, cost-free tool, specifically noted for being the best free WhatsApp integration on platforms like Shopify.
Order Confirmation Robo Calls is an innovative app designed to streamline order verification. It employs automated Robocalls to connect with customers, allowing them to easily confirm, cancel, or request a callback using simple numeric responses. Personalize calls with custom voiceovers and effortlessly manage follow-up schedules to enhance customer trust and reduce returns.
According to user reviews, Order Confirmation Robo Calls stands out for its significant reduction in order return rates, efficient verification process, and the ability to customize voiceovers which enhances brand professionalism. Users appreciate the ease of scheduling follow-up calls and flexibility to accommodate different operational hours, resulting in improved customer satisfaction and trust.
Sendbird’s AI chatbot is a versatile sales and customer service assistant that engages with users through human-like conversations. It provides round-the-clock support and personalized recommendations based on real-time shopper interactions on your website.
According to user reviews, Sendbird’s AI chatbot stands out for its seamless integration with existing systems, helping to boost customer engagement and conversion rates. Users appreciate its reliable 24/7 support and multilingual adaptability, which enhance customer satisfaction and sales potential significantly.
Unlock the power of customer engagement with BotSpace's comprehensive WhatsApp solution. Elevate your sales by automating abandoned cart reminders and offering real-time upsell and cross-sell recommendations. Take your marketing campaigns to the next level with our bulk message broadcasting feature and easy-to-use chatbot builder.
The app's outstanding advantages include significant improvement in the customer journey success, evidenced by highly positive reviews. Users benefit from its brilliant functionality and excellent support, making BotSpace highly recommended by its users.
SimpleCall ‑ Click to Call is a versatile solution designed for businesses aiming to increase phone lead generation by adding a customizable click-to-call button on their website. It is user-friendly with a focus on ease of use for store owners without coding skills, offering extensive customization options to align with store branding.
The app excels in customer service, with quick and attentive support that ensures satisfaction and successful implementation. Users consistently praise the responsive service and the ability to personalize the click-to-call button to precision, enhancing their site’s functionality and aesthetic appeal, which contributes to a high user satisfaction rating.
The Phoneize Phone Call Button app allows store owners to add a floating 'call us' button, enabling visitors to easily contact them via mobile devices or access the phone number on desktop or tablet devices. This feature promotes more direct interactions, leading to increased sales opportunities without the need for any coding, as it seamlessly integrates with any store theme.
The Phoneize Phone Call Button app receives high praise from users for its simplicity and effectiveness. Customers frequently commend its easy installation process, customizable features, and the significant impact it has on boosting customer engagement and sales. With its user-friendly interface and reliable functionality, the app proves to be an invaluable addition to any store looking to enhance direct customer communication.
Mega Callback is an efficient tool designed to accelerate sales by enabling businesses to promptly call back customers, thus fostering trust and boosting revenue. The app helps create a seamless sales process, enhancing brand confidence and store reliability.
The app is highly praised for its ability to significantly increase sales by improving customer response times and providing a trustworthy shopping experience. Users appreciate the enhanced communication flow it offers, which results in more orders and greater revenue. The flexibility in setting callback availability is also noted as a valuable feature, allowing businesses to maintain consistent, reliable contact with their clientele.
HelpWave AI is a CX platform providing multichannel support services, an AI sales agent, pre-generated responses for all your tickets, and powerful reporting capabilities. It serves as a popular alternative to Gorgias, Shopify Inbox, or Zendesk, especially for medium-sized brands.
The app's outstanding advantages include its ease of customization, exceptional team support, and its capability to reduce email inquiries significantly. Users appreciate its quick setup process, functionality that aids in sales, and its 24/7 assistance, all contributing to an enhanced customer service experience.
Smartarget Line ‑ Contact Us enables seamless communication by integrating Line Chat into your website, allowing customers to reach you via a widely-used and trusted platform. With the Line icon accessible on all pages, users can effortlessly contact you, and timely responses are delivered directly to their mobile devices.
The app's outstanding advantages, as highlighted in user reviews, include its user-friendly interface that facilitates easy customer communication, rapid response times that enhance customer satisfaction, and seamless integration with existing website layouts. Users also appreciate the flexibility in customization and the app's dependable performance across various devices.
The app integrates a WhatsApp chat button widget into your shop, facilitating seamless customer communication. By clicking the button, customers are redirected to WhatsApp with a prefilled message for efficient interaction. The app supports multiple agents with individual phone numbers and roles, allowing for focused customer service. Custom CSS styling and a responsive design ensure the widget performs optimally on any device.
Based on the app's reviews, users appreciate its easy installation process and the ability to customize the appearance to match their store's aesthetic. It has been praised for improving customer interaction efficiency and providing dedicated communication channels to various team members, enhancing customer support and service management.
WebBoar is an AI-powered chatbot designed for merchants to enhance customer service by simplifying real-time communication. It provides instant order statuses, tracking URLs, and personalized product suggestions, while acting as a comprehensive FAQ for product inquiries.
The app's standout advantages include its efficiency in managing customer inquiries, its ability to improve engagement through personalized suggestions, and its capability to seamlessly integrate order tracking, all of which have received positive reviews for boosting customer satisfaction and streamlining support operations.
Enhancing your Shopify store's capabilities with a robust phone support app can be transformative for customer engagement. As you explore the options, consider your specific business needs and customer expectations to choose the app that aligns best with your strategy. By utilizing the advanced features offered by these top apps, you can provide exceptional service that builds trust and satisfaction among your clientele. Don't settle for less when you can elevate your business with the best Shopify phone support apps tailored for success. Invest wisely in these tools today and pave the way for a customer service experience that stands out in the competitive e-commerce landscape.