Top 20 Shopify Phone Support Apps 2025

Sendbird’s AI chatbot is a versatile sales and customer service assistant that engages with users through human-like conversations. It provides round-the-clock support and personalized recommendations based on real-time shopper interactions on your website.

• 24/7 Support: The AI chatbot is always available to handle customer inquiries and issues at any time of day.
• Personalized Recommendations: Provides tailored product suggestions based on real-time interactions and customer data.
• Seamless Integration: Easily integrates with your store data using the Shopify API for a smooth user experience.
• Multilingual Capability: Automatically adjusts to interact with users in their preferred language.
• Comprehensive Use Cases: Applicable across various sectors including ecommerce, health & beauty, and travel.

According to user reviews, Sendbird’s AI chatbot stands out for its seamless integration with existing systems, helping to boost customer engagement and conversion rates. Users appreciate its reliable 24/7 support and multilingual adaptability, which enhance customer satisfaction and sales potential significantly.

WhatsAppy - WhatsApp Button is a powerful app designed to seamlessly integrate a customizable call-to-action button into your storefront, boosting customer interactivity and support efficiency. This app allows merchants to craft an initial pre-filled message, making first contact with customers straightforward and engaging. With the option to add multiple numbers and assign agents to specific countries, businesses can tailor responses to suit diverse customer needs effectively. WhatsAppy also provides essential analytics by tracking button clicks, revealing customer locations, devices, and conversion rates from clicks to message sends. Enhanced features, such as the ability to upload profile pictures for agents and geographically target numbers, ensure a personalized interaction for each customer. Merchants can customize the button's placement, icon size, colors, appearance on mobile, and more for a consistent and appealing brand experience. Overall, WhatsAppy empowers businesses to improve customer communication through seamless integration and strategic insights.

Robo Calls - Pakistan is an innovative app designed to help store owners manage and confirm cash-on-delivery orders, which often have a high risk of return. By automating order confirmation calls in both Urdu and English, the app assists in reducing bogus orders and unexpected returns. Customers receiving these calls can easily confirm, cancel, or request a callback by pressing the corresponding numerical inputs—1 for confirmation, 2 for cancellation, and 3 for a callback. This efficient process not only streamlines order management for store owners but also helps save valuable time and resources by minimizing unnecessary shipments. The app also tags each order with the customer's action, making it easy to track and manage orders effectively. Designed specifically for businesses operating in Pakistan, Robo Calls is an essential tool for improving order accuracy and enhancing customer communication.

Phoneize Phone Call Button is an intuitive app designed to streamline communication with your store's visitors by adding a floating 'call us' button. This feature, available on mobile devices, allows customers to instantly connect with you, while desktop and tablet users can easily view your contact number. By facilitating more phone calls, the app helps generate more leads, ultimately boosting your sales. With a seamless installation process that requires no coding, Phoneize is compatible with any website theme. Customize the color and style of your 'call us' button to ensure it aligns perfectly with your shop's design aesthetic. Enhance customer interaction and service with ease using this efficient communication tool.

Mega Callback is an efficient tool designed to accelerate sales by enabling businesses to promptly call back customers, thus fostering trust and boosting revenue. The app helps create a seamless sales process, enhancing brand confidence and store reliability.

• Fast Callback: Enables businesses to quickly return customer calls, ensuring faster sales than competitors.
• Reliability: Enhances store credibility, making it more attractive and trustworthy to potential customers.
• Sales Tunnel: Aids in creating a new business process that strengthens brand confidence and value.
• Customizable Availability: Allows setting of specific availability times and working days for callbacks.
• Enhanced Communication: Facilitates timely connection with clients, leading to more potential orders.

The app is highly praised for its ability to significantly increase sales by improving customer response times and providing a trustworthy shopping experience. Users appreciate the enhanced communication flow it offers, which results in more orders and greater revenue. The flexibility in setting callback availability is also noted as a valuable feature, allowing businesses to maintain consistent, reliable contact with their clientele.

Leo: AI Contact Us 24/7 is a cutting-edge voice AI solution designed to transform customer service for e-commerce businesses. This app provides round-the-clock assistance by handling customer service calls with a human-like voice, efficiently managing tasks such as order status updates and stock inquiries. By replacing traditional call centers, Leo significantly reduces operational costs while ensuring consistent, high-quality support at any scale. Business owners can concentrate on growth as Leo delivers reliable and efficient service, accessible immediately after installation. Simply integrate it by adding a new phone number to your 'Contact Us' form. The app also offers features like call transcripts for analysis and recordings for performance monitoring, alongside built-in workflows for common queries. Plus, it seamlessly transfers calls to human representatives when necessary, maintaining customer satisfaction.

SimpleCall ‑ Click to Call is a versatile solution designed for businesses aiming to increase phone lead generation by adding a customizable click-to-call button on their website. It is user-friendly with a focus on ease of use for store owners without coding skills, offering extensive customization options to align with store branding.

• Device Compatibility: The app supports all devices and provides great performance on both desktop and mobile.
• Layout Options: Offers two distinct layouts—Sticky Bottom Bar and Floating Button—to suit different preferences.
• Customization Features: Easily adjust the call-to-action’s layout, color, text, position, and size without coding.
• Page Visibility Control: Users can limit the display of the click-to-call button to specific website pages.
• No Coding Required: Designed for non-tech users, the tool is simple to set up and manage effectively.

The app excels in customer service, with quick and attentive support that ensures satisfaction and successful implementation. Users consistently praise the responsive service and the ability to personalize the click-to-call button to precision, enhancing their site’s functionality and aesthetic appeal, which contributes to a high user satisfaction rating.

CoCo WhatsApp AI is a game-changing virtual assistant designed to elevate your sales and customer service on WhatsApp. By seamlessly integrating with your existing setup, CoCo automates the recovery of abandoned carts and sends customized messages to drive revenue growth. The app allows you to craft exclusive offers and personalized communications, boosting engagement and satisfaction. Installation is quick and hassle-free, requiring no coding skills, so you can start optimizing conversions in just one minute. CoCo also offers features like AI chat through a customizable chat bubble widget and supports sending marketing campaigns and newsletters to opted-in users. Additionally, you can review all conversations to refine your strategy, and CoCo ensures GDPR compliance to protect user privacy. Transform your marketing strategy today with CoCo and leverage the full potential of WhatsApp for business success.

Shopdigits - Number & Call is an innovative app designed to streamline communication and enhance customer interactions for businesses. This user-friendly application provides companies with dedicated phone numbers, enabling seamless management of customer calls and messages. By offering features like call forwarding, voicemail, and message management, Shopdigits ensures that businesses never miss important customer interactions, fostering a sense of reliability and professionalism. The app's intuitive interface allows users to easily organize and track communication history, making it easier to follow up and maintain strong customer relationships. Shopdigits is particularly well-suited for small to medium-sized enterprises looking to optimize their communication strategies without the need for complex systems. With reliable technical support and regular updates, Shopdigits is an excellent solution for businesses aiming to enhance their customer service capabilities.

WebBoar is the ideal solution for merchants looking to enhance their customer service with ease and efficiency. This innovative AI chatbot facilitates real-time communication, providing instant responses to customer inquiries. It offers immediate order statuses, tracking information, and even personalized product recommendations, making it a virtual extension of your customer support team. Acting as an interactive and constantly available FAQ, WebBoar ensures that customers receive quick, accurate answers, enhancing their overall shopping experience. The app’s seamless integration with platforms like Calendly allows for easy scheduling of appointments and events directly through the chatbot. By streamlining customer interactions, WebBoar not only boosts sales but also reduces the need for extensive customer support resources, giving merchants a competitive edge in the market.

The "WhatsApp Chat Button Squadkin" app provides a seamless way to integrate a WhatsApp chat button directly into your online store, enabling real-time communication with customers who have inquiries about products, services, orders, or returns. With the ability to set a pre-filled message, users can effortlessly initiate a chat with just a click, ensuring quick and direct communication. The app offers extensive customization options, allowing you to modify the button's layout, position, image, and colors to perfectly match your store's design aesthetic. Featuring three distinct layout designs, it provides a versatile approach to fit any store's needs. This tool not only enhances customer engagement but also streamlines support interactions, making it a valuable addition to any e-commerce platform. Start customizing your chat button today and improve your customer service effortlessly.

GPT-4o Sales Assistant revolutionizes your online store experience by transforming it into a sales powerhouse with cutting-edge AI technology. Leveraging the power of the GPT-4o model, this ChatGPT-powered assistant seamlessly integrates with Shopify, providing real-time access to product and order data. The intuitive website widget and live chat feature enhance customer engagement, delivering instant and accurate responses to queries, thereby driving sales. Centralize all customer interactions in a single inbox and witness a significant boost in chat-to-order conversions. The app offers easy integration, allowing for accurate and prompt customer service, while providing the flexibility to train the AI with custom instructions to suit your specific business needs. Enjoy customizable branding options, such as logo and widget color, alongside a real-time analytics dashboard to monitor performance and customer engagement effectively. Redirect chats smoothly to a human agent when necessary and manage interactions with ease through the live chat function.

Order Confirmation Robo Calls is designed to enhance your order verification process through automated robocalls that quickly reach your customers. With the simple push of a button, customers can confirm their order with 1, cancel with 2, or request a callback with 3. The app offers flexibility by allowing you to choose between a default or personalized voiceover, adding a unique touch to your customer interactions. This efficient system not only adds convenience but also significantly reduces order return rates and ensures the authenticity of orders. Additionally, the app allows for seamless scheduling of follow-up calls if the initial call isn’t answered, and you can set up break hours to avoid disturbing customers at inconvenient times. Experience a smoother order confirmation process that fosters customer trust and satisfaction.

ShopDeputy ‑ Smart GPT Chatbot is a sophisticated tool designed to enhance customer service on your online store. Powered by advanced GPT technology, this chatbot provides instant responses to customer queries by automatically learning from your store's content, including products, categories, and pages. It effectively handles basic inquiries related to products, deliveries, and returns, allowing your team to focus on more complex issues and improving overall productivity. Offering 24/7 customer service at a low cost, the chatbot supports multiple languages for a seamless customer interaction. You can further customize its knowledge by adding additional documents to its database. To ensure continuous improvement, the chatbot incorporates a feedback system where customers can rate its answers and you can review the chat history.

Jaya is a dynamic app designed to streamline communication for your store by providing a dedicated phone number to handle customer calls and texts. Seamlessly integrate this feature with your Shopify dashboard, allowing you to respond to messages directly from your store's admin panel. With Jaya, you can easily set up voicemail, forward calls to different lines, and choose from phone numbers with your preferred area code or country code. All your call logs, text logs, and voicemails are conveniently accessible within Shopify, ensuring efficient management of customer interactions. Whether you're a small business or an expanding enterprise, Jaya offers a practical solution for enhancing your customer service capabilities. Try Jaya today and elevate your store's communication.

Qe WhatsApp Chat + Share is a versatile app designed to enhance your online store's customer interaction capabilities by integrating a WhatsApp button, among other chat options. It helps drive sales, improve customer support, and strengthen customer relationships by allowing visitors to communicate with your store through their preferred messaging apps like WhatsApp, Skype, Viber, and Google Hangouts. The app also provides the functionality to include preset messages, making customer outreach more personalized and efficient. Additionally, it incorporates a 'sharing' feature that encourages referral purchases by enabling users to share product details directly with their contacts. Installation is simple and quick, requiring no coding skills, and you can have it up and running in just a minute. Furthermore, the app is highly customizable, allowing you to tailor the chat widget's color, icons, and welcome messages to fit your store’s branding for a cohesive and responsive user experience.

IVR OrderAlert is an innovative application designed to simplify the process of keeping customers informed about their order status through automated voice call notifications. Specifically tailored for businesses operating with Pakistan phone numbers, this app provides seamless updates on order confirmations, cancellations, and fulfillments, enhancing customer service communication. Integrated with IntelliCom networks, it ensures reliable and efficient connectivity within Pakistan. By automating these notifications, IVR OrderAlert helps businesses save time and reduce the manual effort involved in keeping clients informed. This application is an essential tool for businesses seeking to improve their customer engagement and streamline their order management processes without the hassle of continuous manual outreach. Suitable for various industries, it ensures customers are promptly notified about their order updates, fostering trust and improving overall user experience.

3Dsellers ‑ CRM & Helpdesk is a comprehensive tool suite for online sellers, offering seamless integrations with major eCommerce platforms like Shopify, Amazon, and eBay. With a decade of expertise, 3Dsellers supports thousands of businesses in optimizing operations with tools, such as an eCommerce Helpdesk, order management, and automated feedback systems.

• Centralized Helpdesk: Manage all your eCommerce customer support queries efficiently from a single interface.
• Email Templates: Speed up communication with pre-designed message templates tailored to your needs.
• Auto Responder: Enhance productivity by automating responses, keeping your workflow smooth and uninterrupted.
• Auto Messages: Maintain consistent customer engagement by automatically sending timely messages.
• Automated Feedback Reminders: Increase your customer reviews with systematic feedback reminders and alerts.

3Dsellers ‑ CRM & Helpdesk boasts outstanding advantages according to its users' reviews. Users commend the app for its seamless integration, time-saving features, and user-friendly interface. The automation features particularly stand out, helping sellers efficiently manage customer interactions and improve service quality, which has contributed to increased sales and positive feedback.