Loyalty, Referrals & Rewards by Yotpo (formerly Swell)
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Yotpo: Loyalty & Rewards is an intuitive platform designed to streamline customer loyalty and retention without the need for development expertise. It offers over 20 out-of-the-box campaigns, allowing businesses to easily implement a robust rewards system where customers can earn and redeem points, ultimately fostering repeat purchases and boosting customer lifetime value (LTV). The app provides comprehensive analytics, enabling businesses to gain insights into consumer behavior and make informed decisions to enhance customer retention and brand loyalty. Users can monitor and evaluate various performance metrics such as ROI, average order value (AOV), and LTV to understand the effectiveness of their loyalty programs. Yotpo also allows for easy customization, launch, and management of loyalty schemes through a no-code platform. Its versatile structure supports diverse reward offerings and VIP tiers, accommodating tiered programs based on points, spending, purchases, or referrals. This holistic approach transforms customer engagement into a comprehensive loyalty experience.
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