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Yotpo Product Reviews logo

Yotpo Product Reviews

Develop by Preferred
Free plan available

"Boost sales and reviews with Yotpo's user-generated content solutions."

Social media integration
Customizable widgets
User-generated content
Mobile optimization
Collect product reviews
In-mail review form

About Yotpo Product Reviews

REVIEWS.io logo
(11 Reviews)
  • Free Plan Available
  • Sponsored

Boost sales by automating customer feedback with REVIEWS.io...

Introduction Video

Description

Collect product reviews, ratings, site reviews, and photo reviews using our review emails or directly on-site with our Reviews Widget.

Yotpo helps BigCommerce businesses generate tons of product and site reviews, photos, videos, Q&A and other user-generated content and use them to drive qualified traffic, increase conversion rate & boost sales. Yotpo's basic version is free, while premium features, outlined below, are available at additional cost.

Yotpo is plug & play with BigCommerce - Easy to use and setup takes only 3 minutes!

Join the 150,000+ stores using Yotpo today.

Generate More Product Reviews

Yotpo's signature in-mail form lets buyers leave reviews from within the body of review requests emails. As a result, Yotpo users generate more product reviews & site reviews than generated with other reviews solutions.

Increase Conversion Rate

Yotpo users typically experience a 30-120% lift in conversion rate when using our customizable widgets on product pages.

Optimize For Mobile

All Yotpo's features are made with mobile in mind. When we send a review request, mobile users can leave reviews without ever leaving their email app. Mobile users arriving from a Yotpo click spend 37% more time on site than other users.

Yotpo's Integrations

Yotpo has official partnerships with Google, Facebook, and Instagram, and integrations with your favorite apps, including:

AdRoll

Findify

Fomo

Hubspot

InstantSearch

Klaviyo

Limespot

Loyalty Lion

Mailchimp

Nosto

Remarkety

Searchanise

Swell Rewards

Zendesk

Yotpo's premium packages include:

Pros

  • Boosts sales and increases conversion rates with user-generated content solutions.
  • Easy to set up and use with BigCommerce, setup takes only 3 minutes.
  • Basic version is free and offers premium features at additional cost.
  • Generates more product and site reviews with in-mail forms, increasing user engagement.
  • Optimized for mobile, allowing users to leave reviews directly from emails on mobile devices.
  • Mobile users arriving from Yotpo spend 37% more time on site.
  • Offers partnerships and integrations with popular platforms like Google, Facebook, Instagram, and apps like HubSpot, Mailchimp, and Zendesk.
  • Receives positive feedback for customer support and problem-solving, as evidenced by user reviews.

Cons

  • Premium features are available at additional costs, which may be a barrier for smaller businesses.
  • Potential technical issues, such as the reviews carousel not displaying due to interactions with other apps, as mentioned in user reviews.

Top Helpful Reviews

adm...com

Feb 15, 2025  on Bigcommerce

Great choice for reviews app - awesome support. I ve been assigned at least to times to Jeorge Kenneth . He efficiently solved my issues and second time he fixed a problem that caused my reviews carousel to not show after the intervention of another app stuff.... Thanks!

jam...com

Oct 02, 2024  on Bigcommerce

Good value, great support - It's pretty good value, all things considered, and the support we had from Doner was excellent, quickly solved my issue

fro...com

Jul 12, 2024  on Bigcommerce

Yotpo Hero's are always there to help! - Alyssa Brent S, Yoben B, and Charlie always offer great support when in need of assistance through our BigCommerce website. They're very knowledgeable and always willing to help!

kar...com

Jun 12, 2024  on Bigcommerce

customer support on widgets by Yotpo - Ruzsel John Nabong set up a google meeting to help me fix all my widgets and get everything working on my website. He was patient and took the time to make sure all displayed well and proper for further updates to implement automatically. Was an incredible help and got it all beautiful! Thank you so much Ruzsel! :)

pea...com

May 30, 2024  on Bigcommerce

Must Have App - Customer service is fast and awesome. Recommend chat support and specifically Jeorge Kenneth. Top notce best customer service rep.

old...com

Apr 30, 2024  on Bigcommerce

App Support - Edilyn was so amazing!!!! So patient with me and all our problems with our site. Excellent support! Thank you Yotpo for having such a great agent as Edilyn!!!

con...com

Apr 03, 2024  on Bigcommerce

Service - Wendyle is above and beyond - he provided excellent help in solving a baffling, long-term problem where none of my review emails were being sent, and about which no one else was communicating with me. After unistalling and reinstalling, everything is working, but it took a TON of back and forth. Wendyle remained patient and helpful throughout, and continued to communicate with me about what was happening, which made a very frustrating situation tolerable. Thanks so much.

ord...com

Mar 28, 2024  on Bigcommerce

Angelo was amazing tech support - I worked with Angelo in getting my Yotpo installed, my old reviews imported, new reviews customized, as well as importing my Google and FB reviews. He was spectacular, very detail orients, very attentive and responsive. If it was not for Angelo, I would not have been able to migrate to Yotpo. Thank you for the excellent customer service and support by Angelo. I love the product thanks to Angelo! We did everything via Google Meets which made it much easier to share my screen and issues.

sal...com

Mar 19, 2024  on Bigcommerce

Never worked, got the run around for 2 months - Never worked. For 2 months I was given the runaround about it being a "token" or to wait for level 2 to fix. This was consistent over the 6+ times I contacted support to get the app I paid for to work. Wasted a lot of time setting up importing and writing the emails. Live chat wait times are very long.

inf...com

Mar 13, 2024  on Bigcommerce

fixed issue by John G - i had some issue with the aesthetics of the reviews widget . i contacted their chat support and John G fixed the issue in seconds. John G was an excellent help and understood the issue in no time. shout out to john g

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