Great choice for reviews app - awesome support. I ve been assigned at least to times to Jeorge Kenneth . He efficiently solved my issues and second time he fixed a problem that caused my reviews carousel to not show after the intervention of another app stuff.... Thanks!

Good value, great support - It's pretty good value, all things considered, and the support we had from Doner was excellent, quickly solved my issue

Yotpo Hero's are always there to help! - Alyssa Brent S, Yoben B, and Charlie always offer great support when in need of assistance through our BigCommerce website. They're very knowledgeable and always willing to help!

customer support on widgets by Yotpo - Ruzsel John Nabong set up a google meeting to help me fix all my widgets and get everything working on my website. He was patient and took the time to make sure all displayed well and proper for further updates to implement automatically. Was an incredible help and got it all beautiful! Thank you so much Ruzsel! :)

Must Have App - Customer service is fast and awesome. Recommend chat support and specifically Jeorge Kenneth. Top notce best customer service rep.

App Support - Edilyn was so amazing!!!! So patient with me and all our problems with our site. Excellent support! Thank you Yotpo for having such a great agent as Edilyn!!!

Service - Wendyle is above and beyond - he provided excellent help in solving a baffling, long-term problem where none of my review emails were being sent, and about which no one else was communicating with me. After unistalling and reinstalling, everything is working, but it took a TON of back and forth. Wendyle remained patient and helpful throughout, and continued to communicate with me about what was happening, which made a very frustrating situation tolerable. Thanks so much.

Angelo was amazing tech support - I worked with Angelo in getting my Yotpo installed, my old reviews imported, new reviews customized, as well as importing my Google and FB reviews. He was spectacular, very detail orients, very attentive and responsive. If it was not for Angelo, I would not have been able to migrate to Yotpo. Thank you for the excellent customer service and support by Angelo. I love the product thanks to Angelo! We did everything via Google Meets which made it much easier to share my screen and issues.

Never worked, got the run around for 2 months - Never worked. For 2 months I was given the runaround about it being a "token" or to wait for level 2 to fix. This was consistent over the 6+ times I contacted support to get the app I paid for to work. Wasted a lot of time setting up importing and writing the emails. Live chat wait times are very long.

fixed issue by John G - i had some issue with the aesthetics of the reviews widget . i contacted their chat support and John G fixed the issue in seconds. John G was an excellent help and understood the issue in no time. shout out to john g