Yotpo: Loyalty Rewards Program

Develop by Shopify

$199-$799

/ Month

Free plan available

Loyalty, Referrals & Rewards by Yotpo (formerly Swell)

Detailed analytics

No-code customization

Agile loyalty platform

Out-of-the-box campaigns

Vip tiers system

Tiered loyalty program

About Yotpo: Loyalty Rewards Program

Launched Jul 27, 2015

Built by Shopify

Address

423, Tagline Infotech, Apple Square, Surat, GJ, 394101, IN

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Turn one-time shoppers into lifelong customers with a flexible loyalty and rewards program.

Retain more customers with a customisable loyalty program and referrals. Launch quickly and easily make changes, no coding required. Encourage customers to spend more and increase repeat purchases with 20+ out-of-the-box campaigns, like goal spend and social media engagement. Acquire more new customers quickly by incentivizing referrals. Access advanced analytics to understand customer behaviour and optimise your rewards program to boost engagement and create lasting brand loyalty.

Customize, launch, and manage your loyalty and rewards program with no code
Incentivize repeat purchases & engagement with a variety of rewards & VIP tiers
Easily reward customers for valuable actions with 20+ out-of-the-box campaigns
Target loyalty segments based on points balance, number of referrals, & more
Track revenue growth, engagement, and more with advanced dashboards

Pros

Simplifies customer loyalty and retention
No development needed to launch and manage the program
Customers can earn and redeem points through 20+ out-of-the-box campaigns
Detailed analytics for understanding consumer behavior and decisions
Ability to monitor and evaluate ROI, AOV, LTV, and more
Customizable, with no coding required
Motivates repeat purchases and engagement with diverse rewards and VIP tiers
Tiered program deployment based on points, spend, purchases, or referrals
Creates a cohesive loyalty experience, not just a program

Cons

Negative impact after switching from another loyalty app (as reported in one review)
Higher cost compared to competing solutions (as noted in one review)
Some users may experience a loss of engagement from existing users after switching (as noted in one review)

Top Helpful Reviews

Geeli House

Oct 21, 2025 on Shopify

Excellent support! The Yotpo customer service team is incredibly reactive and helpful. My request was handled very quickly and with great professionalism. Rodney D. took care of everything efficiently clear communication, quick follow-up, and a perfect resolution. Really appreciate such a responsive and reliable support experience!

Hero Cosmetics

Oct 01, 2025 on Shopify

Jeff (Jefferson Q) from the Yotpo Support Chat was helpful, knowledgeable, and efficient. He helped solve my problem quickly and made my job easier as a result. Thank you, Jeff!

HAMMITT

Sep 30, 2025 on Shopify

I had the pleasure of working with Stephanie from Yotpo support, and she was absolutely fantastic! She quickly understood my issue and resolved it in no time, all while showing an impressive knowledge of the platform. Her professionalism, clarity, and efficiency made the whole experience stress-free. It’s rare to come across such a combination of expertise and genuine helpfulness—thank you, Stephanie, for going above and beyond!

Unique Diamond

Sep 29, 2025 on Shopify

App store: $199 – 800 orders, app already installed – 500 orders, and when you increase it to 800, it now costs $259. To me, this seems very suspicious and like a scam right from the start, and that's only half the features. If you want all the features, it costs $699 for 1000 orders.

COSRX Official

Sep 29, 2025 on Shopify

Nyle is a great CS assiant! He made eveything so clear about user's concerns by sending us screenshots and related aritcles. Thankyou Nyle!

Wood Fired Coffee

Sep 24, 2025 on Shopify

Jeff was amazing at explaining how to use the rewards programme for a customer to access their discount

Sweetie Nail Supply

Sep 22, 2025 on Shopify

Great program! Our customers have been happy and when we had issues, Sean from customer support was a huge help with resolving the issue.

Jim Shore

Sep 18, 2025 on Shopify

Yotpo is great, we use it it on three of our Shopify sites. Their customer service is always top notch and quick to respond. Received great support from Maritel today. Thanks Maritel!

Kupa Inc

Sep 17, 2025 on Shopify

Appreciate the quick assistance to get additional redemption options available on our landing page. Christian was quick and to the point. Exactly what we needed.

Pace Athletic

Sep 09, 2025 on Shopify

Rodney D. was very helpful in implementing some changes to our rewards landing page which made it more browsable and usable for our engaged database. Highly recommend Yotpo and their support and customer success team.

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