Sathiya - was amazing, she handeled my questions quickly and efficiently! Always happy with Loyalty Lion. The Loyalty Lion app is the best option available on Shopify and allows us to manage our customers points and give them extra perks. Top notch program! - [email protected]

Sammy and Ral from the LoyaltyLion support team were incredibly helpful, efficient, and personable. As a small company with limited bandwidth, we were worried about managing the workload of setting up and running a rewards program—but their guidance made the process smooth and stress-free. Thanks to their support, we feel confident going into BFCM with a program we know our customers will love. We cant wait to see the impact of the new program this year—highly reccomend this platform if you're on the edge.

Smooth Onboarding & Fantastic Support! Sammy Newton was great We’ve had such a positive experience getting set up with LoyaltyLion. The onboarding process was seamless from start to finish clear communication, timely check-ins, and genuinely helpful guidance at every step. Sammy and the team made sure we felt supported and confident using the platform. The app itself is intuitive and offers great flexibility for customisation, which is perfect for a brand like ours. We're already seeing how it’s going to add real value to our customer experience and community building. Highly recommend for any brand looking to build long-term loyalty in a thoughtful, strategic way. Excited for what’s to come! — Conor, Cozy Crew Club

Loyalty Lion was an absolute pleasure to work with! Freya was super supportive in getting our loyalty program to where it needed to be and helped us optimize all of our rewards, tiers and tactics along the way. Would highly recommend for any ecommerce business looking to grow their customer retention.

LoyaltyLion has been a great platform for our rewards program! The support team is fantastic and they respond as quickly as possible. Five stars for LL!

The app works well; however, the price increases have become ridiculous in the past few years, 20% price increase year over year for the "custom plans", it wasn't used to be like that, it got especially worse in the past 3 years. So, if you install the app with a custom plan expect serious costs increases year after year.

Our customers genuinely enjoy using LoyaltyLion, and it’s been a great addition to our brand experience. The platform is user-friendly, and the support team has been helpful every step of the way. Highly recommend!

Using Loyalty Lion has helped us increase LTV considerably (redeeming members spend 5x more than non-members) and it offers real-time insights on how our customers are interacting with our loyalty program. It's integration with Klaviyo also makes communicating with members so streamlined.

This is the WORST customer service we have encountered on any Shopify app! There is a message on the top of our dashboard that we can't clear, we've spent DAYS setting up and no one answers the chat. We don't even get an email acknowledgement that they are getting the messages. There is no way to upload customer history to give existing customers points to start the program with. If there is, we can't find it and needless to say, there is NO customer service what-so-ever! But the lack of response is unacceptable! There are other loyalty programs out there, guess we have to change.

Easy implementation, excellent customer service, and has increased customer engagement with our emails and website. Thank you Sammy and LoyaltyLion!