Have been using the app for years and was satisfied, however the price increases are outrageous and there's 0 chance that i would pay them $200 a month when we have been on a free plan for ages. The Predatory price increase is insane, time to find a new loyalty program that will be loyal to its users.

We have had a wonderful experience getting up and running with LoyaltyLion. Jason L. was a dream to work with — incredibly patient with all of our questions, customizations, and *very* short implementation window. We were able to make our rewards program exactly what we wanted and are looking forward to future growth of the program, both for our customers, and alongside LoyaltyLion as a partner.

It was really straightforward setting everything up, the only delays were on our end. Any issues were sorted quickly, communication was great. Thank you to our Onboarding Manager Sammy and the team for their continued patience, we're already seeing some positive results.

Great help with setting everything up, you get a dedicated onboarding manager that helps from the start to the moment you go live. Afterwards, the account manager and customer service are quick and helpful as well. Everything is set-up to a basic level and you have the freedom to edit this to your own personal wishes with your own team. It does take a little while to start returning your investment, but if you have the ability to stomach the first couple of months, the results in terms of order frequency, AOV and CLV are incredible!

We recently onboarded with loyalty lion, the setup process was super smooth and straightforward, a huge thank you to Reya for making onboarding experience great for us. She was incredibly helpful, super knowledgeable and made sure we felt confident using all the features. Since joining, we’ve really enjoyed how easy it is to manage rewards and engage our customers. It’s been a great addition to our brand, and we’re super excited to keep growing with the platform.

We just launched our program, and the onboarding was fantastic! Freya was super supportive – always quick to help, very patient, and clearly focused on our success. Great experience overall, and we’re excited to see what’s next with LoyaltyLion!

We’ve just completed onboarding with LoyaltyLion, and I can’t speak highly enough of the experience, particularly thanks to Freya, our Onboarding Manager. Freya was exceptional throughout. She guided us through every step of setup and launch with calm confidence, clarity, and genuine care. On go-live day, when the pressure was high, she handled everything with composure and speed, offering practical solutions without any fluff. Her communication was clear, her ownership total, and she went above and beyond to make sure our RW Insider programme launched smoothly. The process felt faultless thanks to her dedication, and the professionalism and support we received from LoyaltyLion reflect the quality of the platform itself. A real partner, not just a provider.

We have worked with Reya El Thaalabi in getting onboarded and set up with Loyalty Lion, and she has been fantastic! I love that we were able to customize all of our pages to fit our branding, and the automatic emails have been fantastic! My only wish is that we could send birthday email reward notifications directly through Loyalty Lion, as with the other rewards, verses through our own mailing system.

困ったときに、いつもチャットでサポートをしてもらっています。 ありがとうございます。 今回もtierの制限について、私たちのリクエストにお答えいただき、とても助かりました！

We work extremely closely with Hannah Parker and she's incredibly helpful and supportive of our business goals. We have really ambitious loyalty growth objectives this financial year and having her on our account gives me great assurance that we will confidently be able to build and execute our plans.