We just migrated from Yotpo to Loyalty Lion and I must say we love it. Loyalty Lion is so easy and self explanatory, it has so many good features and integration possibilities. We especially love the POS integration! It works perfectly. Thank you Team LL for the continues help!

Laura Davis has been an absolute dream to work with. She is a solutions expert with a knack for great listening and problem solving skills.

Sathiya has been such a great help for Discount 70! We've been able to effortlessly import customers from our other platform when switching to Shopify. The directions are clear on how the rewards system works, and the customer service has been impeccable! Sometimes it's a bit of a wait - just on weekends/getting back to business days, but once Monday hits, our questions are answered with clarity and efficency.

Team is very helpful and the software has been a great addition to our business. It takes 3-6 months to set up and we saw great results after 6-12 months. BUT its been well worth it

Reya helped me a lot with programming the platform. Her support was very important to us. Very satisfied with the service.

We've worked with a few loyalty programs, but the experience and service that LL offers is top notch. Onboarding with Reya was a dream and we're looking forward to experience the full benefits of the program for our customers.

Working with Reya was honestly such a great experience. She made every onboarding session feel easy, supportive, and clear—even when I had a lot of questions. I really appreciated how Reya tailored her advice to our client’s brand and took the time to understand what we were trying to build. A genuinely helpful and professional onboarding experience, highly recommended! Thanks to Reya’s guidance, I feel confident and excited about launching our client’s loyalty program. Truly grateful for your help Reya!

This apps works great until I noticed that their SDK causing performance throttling. They have added their Font inside the SDK, and this is impacting performance issue. There is an option to that you can disable custom fonts in SDK but it is actually not working. I have address this to support and they told me that this feature is not available for Free users. Basically they are slowing your website if you are not Paid customer. They are misleading their Free tier and false advertise about their Tier features. dissapointed.

Have been using the app for years and was satisfied, however the price increases are outrageous and there's 0 chance that i would pay them $200 a month when we have been on a free plan for ages. The Predatory price increase is insane, time to find a new loyalty program that will be loyal to its users.

We have had a wonderful experience getting up and running with LoyaltyLion. Jason L. was a dream to work with — incredibly patient with all of our questions, customizations, and *very* short implementation window. We were able to make our rewards program exactly what we wanted and are looking forward to future growth of the program, both for our customers, and alongside LoyaltyLion as a partner.

It was really straightforward setting everything up, the only delays were on our end. Any issues were sorted quickly, communication was great. Thank you to our Onboarding Manager Sammy and the team for their continued patience, we're already seeing some positive results.

Great help with setting everything up, you get a dedicated onboarding manager that helps from the start to the moment you go live. Afterwards, the account manager and customer service are quick and helpful as well. Everything is set-up to a basic level and you have the freedom to edit this to your own personal wishes with your own team. It does take a little while to start returning your investment, but if you have the ability to stomach the first couple of months, the results in terms of order frequency, AOV and CLV are incredible!

We recently onboarded with loyalty lion, the setup process was super smooth and straightforward, a huge thank you to Reya for making onboarding experience great for us. She was incredibly helpful, super knowledgeable and made sure we felt confident using all the features. Since joining, we’ve really enjoyed how easy it is to manage rewards and engage our customers. It’s been a great addition to our brand, and we’re super excited to keep growing with the platform.

We just launched our program, and the onboarding was fantastic! Freya was super supportive – always quick to help, very patient, and clearly focused on our success. Great experience overall, and we’re excited to see what’s next with LoyaltyLion!

We’ve just completed onboarding with LoyaltyLion, and I can’t speak highly enough of the experience, particularly thanks to Freya, our Onboarding Manager. Freya was exceptional throughout. She guided us through every step of setup and launch with calm confidence, clarity, and genuine care. On go-live day, when the pressure was high, she handled everything with composure and speed, offering practical solutions without any fluff. Her communication was clear, her ownership total, and she went above and beyond to make sure our RW Insider programme launched smoothly. The process felt faultless thanks to her dedication, and the professionalism and support we received from LoyaltyLion reflect the quality of the platform itself. A real partner, not just a provider.

We have worked with Reya El Thaalabi in getting onboarded and set up with Loyalty Lion, and she has been fantastic! I love that we were able to customize all of our pages to fit our branding, and the automatic emails have been fantastic! My only wish is that we could send birthday email reward notifications directly through Loyalty Lion, as with the other rewards, verses through our own mailing system.

困ったときに、いつもチャットでサポートをしてもらっています。 ありがとうございます。 今回もtierの制限について、私たちのリクエストにお答えいただき、とても助かりました！

We work extremely closely with Hannah Parker and she's incredibly helpful and supportive of our business goals. We have really ambitious loyalty growth objectives this financial year and having her on our account gives me great assurance that we will confidently be able to build and execute our plans.

Loyalty Lion has been a pleasure to work with, particularly Reya was (and is!) a great help and was extremely thorough in helping us onboard to the platform. They helped us set up from A to Z and so far the program is running very smoothly. If you're looking for a proper rewards program platform, definitely consider Loyalty Lion for your next project.

We've just completed the onboarding with LoyaltyLion and the whole process was incredibly smooth from start to finish. The team were responsive, proactive, and genuinely helpful. Our contact Libby really went over and above to make sure we were set up for success. Thanks Libby! It was really helpful to get such consistent support and quick responses from a real contact throughout the onboarding process. Every question we had was met with considered answers and practical solutions. A great start to what already feels like a valuable partnership. Highly recommend the team and the platform. James Marketing Manager Bell Lane Coffee Roasters