I’m really impressed with my experience using VanChat AI Chatbot & AI Smart Customer Service. The customer support is outstanding, providing quick follow-ups and efficient solutions. The technology behind this AI chat tool is among the best I’ve used, with fast, accurate, and seamless responses. I hope VanChat continues to improve and bring even better experiences in the future! Highly recommend it to others!

Literally changed my store life. Guys, I swear, this Shopify app is a GAME CHANGER... basically, it’s a virtual assistant that answers customer questions and KNOWS EVERYTHING about your store and products. It’s essentially ChatGPT 3.5 responding to your customers, but using all the information you provide. You can set up Q&A and link the answers to specific products. For example, customers can ask to track their order in natural language, and the assistant understands it needs to give them the tracking link (pulled directly from Shopify). And if customers have issues after their purchase, they can write to your assistant in natural language via the website chat. The assistant sends them a form to fill out with their email, phone number, and the issue. IN SHORT: It handles 99% of customer issues, so you only have to deal with the 1% of cases, like shipment problems.

An amazing tool to boost sales and improve service VanChat has been a game changer for my online store. The ability to train the bot with specific product information and offer personalized discounts directly to customers is simply fantastic. Since implementing VanChat, I’ve seen an increase in conversions and customer satisfaction. The setup process is intuitive, and the multilingual functionality ensures I can serve a diverse audience with ease. If you’re looking for an automated and effective customer service solution, look no further. VanChat delivers outstanding performance and a support team that is always there to help.

È veramente un’app fenomenale. Riesce a reggere praticamente tutte le richieste dei clienti. Complimenti allo sviluppatore. 5 stelle meritatissime ⭐️⭐️⭐️⭐️⭐️

We recently started using Vanchat, and so far, it has been a great success. The feature I appreciate the most is its smart ability to learn from the documents we upload and quickly update the chatbot. The app is also very user-friendly, and their support team has been excellent.

Eccezionale!!! Ho risparmiato tantissimo tempo lasciando la mia Assistant a gestire le domande di routine!! Inoltre impara velocemente tutti i comandi impartiti D&R e li personalizza ottimizzandoli. Inoltre il bello è che ti inoltra le telefonate, messaggi, e-mail... Ne ho provate tante ma ad oggi per me è la migliore!

I was initially skeptical about another 'revolutionary' tool, but VanChat has made me a true believer. The AI's ability to learn and adapt to our specific store's needs has made it an irreplaceable asset. Plus, the support team's responsiveness and expertise have made every step of the process smoother.

VanChat has exceeded my expectations by miles. It's not just the technology but the comprehensive understanding of what makes e-commerce tick. From proactive engagements to detailed analytics and inventory insights, this chatbot does it all. The handover feature to WhatsApp with a chat history link is a thoughtful touch for complex support scenarios.

VanChat has exceeded my expectations by miles. It’s not just the technology but the comprehensive understanding of what makes e-commerce tick. From proactive engagements to detailed analytics and inventory insights, this chatbot does it all. The handover feature to WhatsApp with a chat history link is a thoughtful touch for complex support scenarios.

Running a Shopify store is challenging, especially with customer queries flooding in at all hours. VanChat has taken on this challenge head-on, providing fast and accurate responses, which has led to a noticeable decrease in abandoned carts. Its capability to link to WhatsApp and send inquiries directly to our email has been invaluable for our customer service team

VanChat isn't just another chatbot. It's an AI that truly understands the needs of an e-commerce business. From handling inquiries with ease to pushing proactive sales, it's like having an all-seeing eye on your store. Every interaction is an opportunity for conversion, and VanChat makes the most of each.

I recently incorporated VanChat into my online boutique and the difference is palpable. Its AI-driven interactions have not only streamlined customer service but also revolutionized how we handle sales. The chatbot is adept at guiding customers through our product catalog, significantly uplifting our engagement rates and sales. The seamless integration with Shopify is a major plus

I really love the vanchat app for shopify. It learns and knows my store inside and out. I feel like the answers to client questions are spot on. Its great for educating customers and giving them solid recommendations. I just cant wait to see how they grow. The only thing I wish it had was either its own live chat helpdesk to handoff to my employees or if it would integrate into something like Tawk.to, intercom or some kind of live chat helpdesk. I am confident they will add something like this in the future.

I have tried many chat box apps and deleted them all as they were an embarrassment. The way they chatted with customers, giving false information and generally being useless. Not this one! It's amazing. Trained it on our website, our FAQs, all our articles and interactions on HubSpot over the past few years. It absorbed the lot. I tested it quite lot by trying to trick it into being a standard GPT, asking it to tell jokes, tried to trap it into giving false answers (and potentially dangerous answers - we sell supplements) and it didn't fall for any of it. Installed it, within an hour it had already sold a product to a customer who would have likely just left. We removed our human-operated chat box years ago, as it was just too time-consuming. Imagine all the sales we would have lost - not anymore! : )

Since implementing Vanchat, we've seen a real impact on our operations. One of the most valuable features is that VanChat connects directly to our business metrics. When a chatbot interaction leads to a sale, it tracks the conversation and provides detailed insights into the customer journey, allowing us to follow up on the order. This is something most businesses are highly concerned about, as it helps us understand customer behavior and refine our sales strategies. Additionally, despite being on the lowest-priced plan, VanChat's support team has been incredibly responsive, never overlooking our needs. This level of care and commitment is something many other chatbot providers fail to offer. It really feels like VanChat is more than just a tech provider—they are a company with a mission to support business growth.