9/15/25: Since adding VanChat, it’s continued to be a real game changer for my store. The chatbot handles questions instantly, helps recommend products, and even tracks orders, saving me so much time. Their support team has been incredibly responsive, always stepping in quickly whenever I’ve had questions. Overall, it’s made customer service smoother and created a better shopping experience for my customers. This has provided multiple sales already based on the chatbot 8/28/25: VanChat has been a game changer for my store! Setup was straightforward and the widget blends beautifully with my site. The chatbot feels natural, handles customer questions instantly, and even helps with product recommendations and order tracking - which saves me so much time. I love how responsive their support team is as well; they jumped in quickly and walked me through the details when I had questions. Overall, it’s a powerful tool that makes customer service smoother and creates a better experience for shoppers. Highly recommend for any store looking to step up their service and conversions!

I have used many different chatbots and VanChat is the best one I've come across. It is incredibly accurate and detailed in response when you take some time and load training data to the agent. I'm thoroughly impressed and I think you will be too.

VanChat has been a game changer for my store! Setup was straightforward and the widget blends beautifully with my site. The chatbot feels natural, handles customer questions instantly, and even helps with product recommendations and order tracking - which saves me so much time. I love how responsive their support team is as well; they jumped in quickly and walked me through the details when I had questions. Overall, it’s a powerful tool that makes customer service smoother and creates a better experience for shoppers. Highly recommend for any store looking to step up their service and conversions!

Vanchat funziona benissimo! Nel tempo non fa che migliorare e migliorare, è sorprendente ed estremamente utile per rispondere a tutti i clienti

This is the best AI customer service software I’ve used so far. The logic is clear, and the responses are accurate; however, later on, it will require training the bot with more reference materials. Overall, it’s very good.

VanChat is very powerful, and its self-learning capabilities save us a lot of time and allow the AI assistant to be activated immediately. It provides powerful shopping guide functions, just like a real assistant, and can provide customers with accurate recommendations. We hope that for questions it cannot answer, it can directly transfer them to customer service so that we can intervene in the conversation in a timely manner and resolve customer concerns.

VanChat is pretty impressive. We've tried several AI-based shopping assistants, and here it integrates really well with Shopify. It supports multilingual features, multiple markets, etc. right out of the box. And the best feature is the ability to “enhance” the LLM over time, so it gets smarter!

I'm still in the process of training the app, but wow, so far so good! I really think this is going to be a game changer for my shop.

AI 真是帮了大忙，平时需要一个一个回复占用特别多的时间，现在 AI 能自动根据训练回复客户并且帮助成交，对于商家来说可以节省特别多人力成本和时间成本！推荐！

This app is a game changer! Super easy to set up and fully compatible with my theme. The AI chatbot handles most customer questions automatically, which saves me a ton of time every day. It also helped increase our conversion rate by providing smart product recommendations. Customer support is quick and helpful. Highly recommended for any Shopify store that wants to automate customer service and boost sales.