Taranker.Com Logo
TP: True Profit Analytics logo

Customer reviews: TP: True Profit Analytics

Reviews (544)

Overall rating
4.9

What Merchants Think

Merchants using "TP: True Profit Analytics" overwhelmingly express positive feedback regarding the app's efficiency and ease of use for tracking business profits and financial metrics. The application is frequently described as a game-changer for simplifying financial management and offering valuable insights into business operations. The customer support team, particularly representatives like Vani, Grace, and Durra, receive strong praise for their quick, patient, and proactive assistance.

Key Strengths

  • User-friendly interface simplifying profit tracking and financial insights.
  • Real-time updates on profitability and expenses.
  • Highly efficient customer service, with representatives noted for their promptness and helpfulness.
  • Comprehensive features surpassing those of other profit-tracking tools.
  • Seamless integration with various financial metrics and customizable options.

Common Concerns

  • Issues with the setup, specifically regarding Google Ads connection, were problematic for some users.
  • Concerns about unclear notifications and unexpected charges during subscription upgrades.
  • The app pricing was considered expensive by a few merchants.

Final Thoughts

"TP: True Profit Analytics" is highly recommended by its user base for any merchant looking to enhance their business's financial tracking and management. The app's real-time functionality, comprehensive feature set, and exceptional customer support make it a valuable tool for business owners. However, potential users should be mindful of possible setup challenges and consider pricing aspects before subscribing.

Nuora

Jan 20, 2025  on Shopify

Truly amazing app and support. Thank you! Thanks to Durra, she helped me to set up a complex COGS setting, which saved my time. Super!

JoyaJoya

Jan 20, 2025  on Shopify

Awesome app really top notch support ! (Durras support was fast and insightful couldn't ask for more )

Vyne

Jan 13, 2025  on Shopify

Great app - does pretty much everything we need it to. It offers a lot more features compared to the Shopify dashboard. Super helpful support, and shout-out to Vani who helped with my latest case - available to help solve my problem within a few mins.When features aren't currently available in the app, they clearly want to know more so they can investigate and make the app better. Great service overall!

Glød Copenhagen

Jan 08, 2025  on Shopify

I have been using Trueprofit to consolidate our reports from different stores. The customer support is amazing. Vani helped us out fixing some custom taxes issues to report our net profits the right way. I highly recommend it.

Own Boss Supply Co

Jan 01, 2025  on Shopify

Great support experience. Grace was very helpful answering all our questions about custom costs, calculation formulas, and provided hands on examples.

Qonect

Jan 01, 2025  on Shopify

Support from these guys is very good. Precise and analytic problem solving while beeing in a meeting. Also response time is max 5 mins and they supply you with every solution. Lewis Le is the GOAT.

Valeva

Dec 30, 2024  on Shopify

Best tracking app in the market, a game changer, highly recommended and the support always got you, even today on New Year's eve at 10 pm. Just unveliavable, give it a shot!

Phoenix Wear

Dec 27, 2024  on Shopify

’ve been using TrueProfit for a while now, and it’s been a game-changer for tracking my business profits and expenses. The app is incredibly easy to use, and the features are exactly what I needed. What truly stood out was the excellent customer service. I had a question about one of the features, and the support team was extremely responsive and helpful. They went above and beyond to ensure everything was clear and resolved quickly. Highly recommend this app to anyone looking to streamline their financial tracking!

Shop Lunora

Dec 26, 2024  on Shopify

Customer service is quick and attentive and helped a ton first starting! Gabriel was a huge help! Cheers!

Natural Wellness

Dec 24, 2024  on Shopify

Vani is one of the best customer support agents I have worked with. She spotted a mistake in our COGs, that I had completely forgotten about and messaged me to make sure that we fix it. Great support!

Brothers in Style

Dec 23, 2024  on Shopify

I was very professionally, kindly, and promptly assisted by Grace. A huge plus was the quick and professional follow-up she provided after our conversation. In short, a very positive experience with Grace's help.

bamtoo

Dec 20, 2024  on Shopify

Do not recommend, beware of extremely high extra hidden costs. App is working okay, but we had a uplift in sales for 2 months, which is why we were charged QUADRUPLE the amount we pay for our subscription PLUS the subscription fee. We did not get any notification that the orders will now cost something. Other Apps handle this differently which is why we will switch to an app that is more transparent. Also support did nothing, to compensate us, even though we upgraded to a higher plan.

Plarte

Dec 19, 2024  on Shopify

Excellent support, they quickly gave me an answer for everything i needed, the app works wonders. Durra helped me a lot during the integration.

Arrani

Dec 18, 2024  on Shopify

The app is working perfectly fine, only the pricing seems a bit expensive. Great customer support from Vani - had a minor issue and it was resolved right away.

AcuHear

Dec 15, 2024  on Shopify

Love trueprofit, the CS team are very helpful and efficient. Grace helped me very quickly and proffesionally! Definitely recommend this app.

Avoa

Dec 12, 2024  on Shopify

super efficient customer service. Really one of the few out there being actually competent and fast answering. Great experience with the UI so far. 10/10

Boxipod

Dec 11, 2024  on Shopify

I am very pleased with Vani's work. She is very professional and assisted me by clearly explaining how to activate the application on my phone. Thank you!

La Pepa

Dec 08, 2024  on Shopify

Sehr gute App, sehr guter Service! Nur zu empfehlen um schnell eine Übersicht über die Rentabilität zu bekommen!

ZE Technology

Dec 06, 2024  on Shopify

A great app and a must to track financials in real time. Vani helped us to setup and fix the input errors. Thank you!

Valentéo Leclair

Dec 04, 2024  on Shopify

Bisher eine sehr einfache Einführung, Gabriel hat mir sehr gut geholfen. Kann es kaum erwarten mit ihm den Rest einzurichten!!

Scroll to Top