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Customer reviews: TP: True Profit Analytics

Reviews (544)

Overall rating
4.9

What Merchants Think

Merchants using "TP: True Profit Analytics" overwhelmingly express positive feedback regarding the app's efficiency and ease of use for tracking business profits and financial metrics. The application is frequently described as a game-changer for simplifying financial management and offering valuable insights into business operations. The customer support team, particularly representatives like Vani, Grace, and Durra, receive strong praise for their quick, patient, and proactive assistance.

Key Strengths

  • User-friendly interface simplifying profit tracking and financial insights.
  • Real-time updates on profitability and expenses.
  • Highly efficient customer service, with representatives noted for their promptness and helpfulness.
  • Comprehensive features surpassing those of other profit-tracking tools.
  • Seamless integration with various financial metrics and customizable options.

Common Concerns

  • Issues with the setup, specifically regarding Google Ads connection, were problematic for some users.
  • Concerns about unclear notifications and unexpected charges during subscription upgrades.
  • The app pricing was considered expensive by a few merchants.

Final Thoughts

"TP: True Profit Analytics" is highly recommended by its user base for any merchant looking to enhance their business's financial tracking and management. The app's real-time functionality, comprehensive feature set, and exceptional customer support make it a valuable tool for business owners. However, potential users should be mindful of possible setup challenges and consider pricing aspects before subscribing.

TrygghetsBandet

Sep 25, 2024  on Shopify

Really good, got good help from a staff member namned vani. Helps me calculate my profits very easy!

Amimour

Sep 24, 2024  on Shopify

outstanding service I received! From the very beginning, Durra was patient, attentive, and genuinely committed to resolving my issue. She took the time to fully understand my concerns, offered clear and practical solutions, and followed up to make sure everything was working smoothly. What really stood out was Durra's professionalism and friendly demeanor. She made me feel like a valued customer and reassured me every step of the way. Her expertise with the TrueProfit app is impressive, and she explained everything in a way that was easy to understand, even for someone like me who isn't very tech-savvy.

Valavo

Sep 23, 2024  on Shopify

Van helped me very much:) very nice and patient and i enjoyed speaking with her. The app is very organized and it has everything that i need to track my data.

Perfect Water Bottle

Sep 22, 2024  on Shopify

This app is amazing for tracking your margins on Shopify, you won't need any other tool besides this!

myvial

Sep 22, 2024  on Shopify

Update: The support is really nice and helped me with my problem, everything works nice :) I love the dark design

Mini Split Systems Direct

Sep 19, 2024  on Shopify

I like the team behind TrueProfit, and I really like the app. Several times they setup a Google meeting with me to help me understand the features, and how the data is displayed, which I struggled with, which is not the apps fault, I just wasn't understanding some of the data I was looking at. Well, after a thorough conversation with Grace, I feel so much better, and I know how to read my sales data correctly. If you are looking for an app to help you track every bit of spend and expense, and I do mean every bit, within Shopify and even outside of Shopify, like external software you use, etc, give TrueProfit a try and be patient. I am glad I went with TrueProfit. Thank you for all your help Grace!

myvial

Sep 18, 2024  on Shopify

WORST EXPERIENCE EVER It just doesn't work setting up the Google Ads Connection. I tried 5x. The support asked me to DELETE ALL BROWSER DATA. Are you out of your mind??? I should delete ALL my browser data? Like all my cookies, browse history, etc? I even deleted the cache and it still doesn't work. They should start by programming a working app instead of quick fixing it all the time, they told me other customers had the same problem. So why not fixing it instead of letting the customer suffer with stupid solutions?? I will look for another app, this one is just PAIN to setup!

STRMS

Sep 13, 2024  on Shopify

Vani was very helpfull. They have a great customer service, very very quick response and easy solutions. Also app works perfect

Solidarity Bracelet

Sep 13, 2024  on Shopify

The app works really well and the support is awesome, Durra help me set up everything correctly, really helpful. Absolutly reccomended

Evermore Jewel

Sep 12, 2024  on Shopify

Vani was quite helpful in helping me navigate through some issues I had with updating my COGs and shipping costs so I could have a true representation of my store's performance. I highly recommend true profit

Hibi Youth

Sep 10, 2024  on Shopify

Just started using it. Had a few issues at first but customer support helped sort everything out. Seems very useful so far and much better than tracking spreadsheets.

pawtrait.eu

Sep 09, 2024  on Shopify

Very good Support by Durra. Explained everything very well in a google meeting! Can highly recommend the app and the support as well

Blood Run Fishing

Sep 06, 2024  on Shopify

Support is helpful and timely. The app for the cost is a value. Of course there are always some additional features/metrics that we would like to see, it is a great app overall as compared to other profit apps we have used in the past

Serentia

Sep 05, 2024  on Shopify

App makes book keeping so much easier and customer service is amazing. Vani was extremely patient with me

Classic Dressage Collection

Sep 03, 2024  on Shopify

The fastest way to get all of your key financial data into one place, a must have for any store. Vani's help with set up was excellent and took a matter of minutes.

Houdini Holsters

Aug 28, 2024  on Shopify

Super easy to set up, easy to understand and the live chat support from Gabriel was too notch! Woudl highly recomend!

RenegadeShirts.io

Aug 28, 2024  on Shopify

I'm glad I found this app. Support is awesome, they screen shared with me, and made sure I was setup correctly.

Ellyno

Aug 28, 2024  on Shopify

Vani, Went above and beyond, helping me in all ways. she was very patient and kind. She knows how to do her job very proficiently. very impressed.

Acid Eclipse

Aug 27, 2024  on Shopify

Does exactly what you want, this is the best app I've used for viewing my store metrics. A must if you want accurate data of your profits so you know if you can scale your ad campaigns. ⭐⭐⭐⭐⭐

Solazia

Aug 26, 2024  on Shopify

I rate the app 5 stars because its the best and the customer support is excellent thanks to vani for giving me best customer support

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