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Customer reviews: TP: True Profit Analytics

Develop by Shopify

Reviews (702)

Overall rating
5

What Merchants Think

Merchants using "TP: True Profit Analytics" overwhelmingly express positive feedback regarding the app's efficiency and ease of use for tracking business profits and financial metrics. The application is frequently described as a game-changer for simplifying financial management and offering valuable insights into business operations. The customer support team, particularly representatives like Vani, Grace, and Durra, receive strong praise for their quick, patient, and proactive assistance.

Key Strengths

  • User-friendly interface simplifying profit tracking and financial insights.
  • Real-time updates on profitability and expenses.
  • Highly efficient customer service, with representatives noted for their promptness and helpfulness.
  • Comprehensive features surpassing those of other profit-tracking tools.
  • Seamless integration with various financial metrics and customizable options.

Common Concerns

  • Issues with the setup, specifically regarding Google Ads connection, were problematic for some users.
  • Concerns about unclear notifications and unexpected charges during subscription upgrades.
  • The app pricing was considered expensive by a few merchants.

Final Thoughts

"TP: True Profit Analytics" is highly recommended by its user base for any merchant looking to enhance their business's financial tracking and management. The app's real-time functionality, comprehensive feature set, and exceptional customer support make it a valuable tool for business owners. However, potential users should be mindful of possible setup challenges and consider pricing aspects before subscribing.

Timeless Jump™

Nov 04, 2025  on Shopify

great experience and support from VAN, love true profits...way more than triple whale! much recommended

iBuilt Premium Accessories

Nov 03, 2025  on Shopify

Gives great feedback to manage ad spend, support has always been great helping me out especially Grace

Akustic Panel

Nov 01, 2025  on Shopify

Works perfect, and Lana helped me insanely fast super friendly and super efficient. Highly recommended! Using it for my store akusticpanel.com.

Sorviq

Oct 30, 2025  on Shopify

the best app for tracking everything for your ecom business, and the support is super fast (Gabriel ;) ), all the best for this app, a lot better and cheaper than triple whale (for now)!

KiddoCom

Oct 23, 2025  on Shopify

The Ai chat was helpful but Grace entered the chat and helped me with exactly what i needed. She saved me so much time, trying to figure out how to set up properly and guided me through the process seamlessly. Amazing Job!!!

Niblick Manor

Oct 18, 2025  on Shopify

Received helpful advice from Durra on tax set-up within TP. The app is proving very helpful to my business.

muuv

Oct 16, 2025  on Shopify

Very quick customer service, ready to help you with any request. I needed a profit tracking app and this one has everything I need.

BrewCraft

Oct 16, 2025  on Shopify

Gabriel was very helpful, he same up with solutions and workarounds to accomplish things the app doesn't natively offer.

maison luxe bijoux

Oct 15, 2025  on Shopify

Lana helped me very well for setting up True Profit, She was very patient and explain everything gedatially possible. Thank you Lana!

Snagza

Oct 14, 2025  on Shopify

Vani did a great job today showing me how to use the entire app. Awesome work! TrueProfit App shows me everything I need to know so I'm not stressing out. It's an All-In-One App that everyone should get!

absoluts

Oct 13, 2025  on Shopify

Supporto eccellente, rapido e molto chiaro. Mi hanno seguito con professionalità e disponibilità, aiutandomi a capire ogni passaggio in modo semplice. Servizio davvero di alto livello.

BAD BATCH

Oct 10, 2025  on Shopify

So far the app has been great, and Vani has been a wonderful support in making sure everything is set up correctly for me. I’ve never been so excited by numbers!

Marciano Milano

Oct 07, 2025  on Shopify

the support is the best of the best. Very confident to use the Trueprofit after this support. update: still best support

FitGro.dk

Oct 03, 2025  on Shopify

I got really good help from your supporter, Vani. She was patient and genuinely wanted to get this done. The service was on another level compared to what I have experienced before in these kinds of situations. She always kept me up to date – just absolutely lovely service by Vani. Thank you so much!

Zannolli

Oct 01, 2025  on Shopify

Vani helped me when i was struggling to config the meta ads, he just solved everything in like, 3 seconds!!

SurviveX Store

Sep 30, 2025  on Shopify

Great customer support, Vani is a great representative for this company, I will ask for her by name when I have another question next time for TrueProfit. Thank you.

Mist

Sep 20, 2025  on Shopify

The app works really well and does exactly what we needed. The support has been excellent—fast, clear, and really helpful. A special thanks to Vani, who made the whole process easy and went above and beyond to make sure everything was sorted quickly. Highly recommended!

BeShaped

Sep 18, 2025  on Shopify

I cannot login to the app since few days. There is no support response. Beside this, the app has errors all the time. Wrongly counts ad spend, returns etc.

MLD

Sep 10, 2025  on Shopify

L'équipe de Trueprofit à un SAV très réactif après une première déception. - L'application fonctionne très bien, je pense que d'ici quelque mois elle sera parfaite en ajoutant quelques petites fonctionnalité manquante mais pour ce qui est de lire les données rapidement je recommande. L'app mobile est un vrai plus non négligeable

Saint Maxime

Sep 08, 2025  on Shopify

True Profit’s support team is excellent. Vani has been especially helpful—they addressed all of my concerns thoroughly, answered every question I had about the platform, and was very patient throughout the process. So far, my experience has been nothing but smooth and positive!

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