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Customer reviews: TP: True Profit Analytics

Develop by Shopify

Reviews (639)

Overall rating
5

What Merchants Think

Merchants using "TP: True Profit Analytics" overwhelmingly express positive feedback regarding the app's efficiency and ease of use for tracking business profits and financial metrics. The application is frequently described as a game-changer for simplifying financial management and offering valuable insights into business operations. The customer support team, particularly representatives like Vani, Grace, and Durra, receive strong praise for their quick, patient, and proactive assistance.

Key Strengths

  • User-friendly interface simplifying profit tracking and financial insights.
  • Real-time updates on profitability and expenses.
  • Highly efficient customer service, with representatives noted for their promptness and helpfulness.
  • Comprehensive features surpassing those of other profit-tracking tools.
  • Seamless integration with various financial metrics and customizable options.

Common Concerns

  • Issues with the setup, specifically regarding Google Ads connection, were problematic for some users.
  • Concerns about unclear notifications and unexpected charges during subscription upgrades.
  • The app pricing was considered expensive by a few merchants.

Final Thoughts

"TP: True Profit Analytics" is highly recommended by its user base for any merchant looking to enhance their business's financial tracking and management. The app's real-time functionality, comprehensive feature set, and exceptional customer support make it a valuable tool for business owners. However, potential users should be mindful of possible setup challenges and consider pricing aspects before subscribing.

Lumi Beam

Dec 21, 2025  on Shopify

I was a bit confused on how to setup my bundles cost of goods as it was a bit tricky navigating the app but Durra was very helpful in doing this for me, durra invited me to a google meeting and took me step by step on how to input all my cost of goods accurately and correctly and it was a lot simpler than i thought thanks to her help, durra was very nice and kind and very helping, great customer service.

Sis What's The Tee

Dec 19, 2025  on Shopify

Amazing app, loads of useful analytic features, Vani from the customer support team is spot on and super helpful

Volenci

Dec 16, 2025  on Shopify

Support team is super helpful! Spoke with Vani and helped me out with no issues whatsoever. Highly recommend!

Ergorest SLO

Dec 12, 2025  on Shopify

Very good app for great price! I am very satisfied, onboarding, help and application was top level. I would recommend.

COWGAD

Dec 12, 2025  on Shopify

Your business should use this app to avoid unnecessary hidden costs. The support was excellent, thanks Uyen.

Ramblin Road

Dec 10, 2025  on Shopify

Love this app! It’s so intuitive and the interface is layed out so well. It saves a lot of time. And support is very responsive. I highly recommend!

Himco

Dec 09, 2025  on Shopify

Very precise with answers, attentive, great support. I need to input necessary data, and aTrue has the necessary tools. Durra.

nasotive

Dec 09, 2025  on Shopify

Vani has been done really helpful to set up all the cost accurately by guiding me through in the google meeting and also i love app that makes so much easy to track everything - thanks

HIM Co.

Dec 09, 2025  on Shopify

Very precise with answers, attentive, great support. I need to input necessary data, and aTrue has the necessary tools. Durra.

Celyana France

Dec 08, 2025  on Shopify

L'application est super intuitive, et le support est au top! J'ai eu contact avec Gabriel, qui m'a aidé et qui a compris toutes mes questions à la perfection. Merci!! :)

Dear Nikola

Dec 08, 2025  on Shopify

Durra is very helpful. Such a great app, would not be able to scale our business clearly without true profits functionality

Nyvana

Dec 08, 2025  on Shopify

Gracias a trueprofit puedo ver mis métricas diarias, semanales... y llevar un control fácil y eficiente sobre mi negocio. Además en soporte al cliente Durra me resolvió mis problemas de una manera muy rápida y eficiente mostrando un gran compromiso.

Miraki

Dec 06, 2025  on Shopify

This app is amazing, synced everything I needed, built right into the shopify store, and when I was having trouble set it up, Lewis was there to lead me every step of the way. 10/10 would recommend this app

Rejuderme

Dec 05, 2025  on Shopify

This app is wonderful and the customer support Vani is very attentive and efficient. I definitely recommend it.

Veluna Mexico

Dec 02, 2025  on Shopify

The support was amazing, thank you Vani for taking the time to have me in meeting and solve my issues.

Soothed You

Dec 02, 2025  on Shopify

Really good app and i especially like the fact you can segment product cost per quantity. Had a slight issue with 1 thing and Grace was very quick to help. Very pleased i got this app.

Zavora

Nov 29, 2025  on Shopify

I had an amazing experience with Durra from True Profit. She went above and beyond to help me understand my numbers and set everything up correctly. She explained things clearly, fixed what needed to be fixed, and made sure I fully understood how to use the tools for my business. Super patient, super knowledgeable, and genuinely helpful.

Aerotrunk Store

Nov 26, 2025  on Shopify

We received exceptionally fast and efficient support. Durra account manager was extremely helpful, and we were genuinely impressed by both the speed and the quality of the responses.

OmniMax Labs

Nov 24, 2025  on Shopify

Lewis did an amazing job guiding me through the set up process and answered all of my questions. He made it seamless and showed all the amazing features that are included with the software. I wish I could give more than 5 stars!!

SmartPulse Store

Nov 19, 2025  on Shopify

TrueProfit has genuinely transformed the way I run my business. The app finally gives me accurate, real-time profit tracking without the guesswork. Being able to see detailed expense breakdowns — ad spend, COGS, shipping, fees, refunds — all in one clean dashboard has helped me make faster and much more confident decisions. The clarity in their analytics alone has paid for the subscription many times over. I also want to mention the support team, especially Durra, who has been incredibly helpful. Every question I had was answered quickly and clearly, and the level of service made the whole setup process smooth. If you care about understanding your true profitability and scaling based on real numbers, TrueProfit is a must-have. Highly recommended.

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