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Customer reviews: TP: True Profit Analytics

Develop by Shopify

Reviews (639)

Overall rating
5

What Merchants Think

Merchants using "TP: True Profit Analytics" overwhelmingly express positive feedback regarding the app's efficiency and ease of use for tracking business profits and financial metrics. The application is frequently described as a game-changer for simplifying financial management and offering valuable insights into business operations. The customer support team, particularly representatives like Vani, Grace, and Durra, receive strong praise for their quick, patient, and proactive assistance.

Key Strengths

  • User-friendly interface simplifying profit tracking and financial insights.
  • Real-time updates on profitability and expenses.
  • Highly efficient customer service, with representatives noted for their promptness and helpfulness.
  • Comprehensive features surpassing those of other profit-tracking tools.
  • Seamless integration with various financial metrics and customizable options.

Common Concerns

  • Issues with the setup, specifically regarding Google Ads connection, were problematic for some users.
  • Concerns about unclear notifications and unexpected charges during subscription upgrades.
  • The app pricing was considered expensive by a few merchants.

Final Thoughts

"TP: True Profit Analytics" is highly recommended by its user base for any merchant looking to enhance their business's financial tracking and management. The app's real-time functionality, comprehensive feature set, and exceptional customer support make it a valuable tool for business owners. However, potential users should be mindful of possible setup challenges and consider pricing aspects before subscribing.

Dr. RestRight

Nov 19, 2025  on Shopify

The customer service responded very promptly and patiently. Special praise goes to Grace; she truly understood my needs and resolved my issue immediately.

Everyday Cocktail

Nov 16, 2025  on Shopify

Grace was awesome! She helps me navigatie great Customer Service! Thank you! Great App it took me 10 mint to understand my buisness

Tolkoni

Nov 16, 2025  on Shopify

I was having trouble with the costs, and their customer support was amazing in helping me out. I spoke to Durra over a Google Meet, and she helped me resolve the issues completely. Best support I've had on a Shopify app.

Dulave

Nov 15, 2025  on Shopify

10/10 support. They respond instantly, and Vani helped out and was striaghtforward with her responses and solved my issues in no time. Best support I've seen in a shopify app and great app overall.

Tryggnær.no

Nov 15, 2025  on Shopify

Jeg skulle egentlig bare gi opp siden jeg syntes det bare altfor komplisert, men jeg fikk veldig god hjelp. Veldig god kundeservice 10/10

The Aussie Haven

Nov 14, 2025  on Shopify

Support has been wonderful - Grace helped me navigate the issue I was having with such ease - super happy!

Slick Street

Nov 13, 2025  on Shopify

So far so good! Really good clean app with nice visuals. Customer service has been quick and responsive, Durra & Vani have been great and assisted me with what I need asap!

SandSet

Nov 13, 2025  on Shopify

I recommend this app for keeping track of your expenses perfectly. Very responsive customer service :)

Marine Corps Gift Shop

Nov 13, 2025  on Shopify

Gabriel was a great help with my support questions. The app is still a bit expensive and I wasn't happy with the surcharges but that was my fault because I didn't upgrade my plan to keep up with the number of orders I was getting. Overall it's a good app and support was great.

Talaine

Nov 11, 2025  on Shopify

Lewis van TrueProfit heeft mij super goed geholpen! Zijn uitleg was duidelijk, hij reageerde snel en dacht echt mee. Heel fijn om mee te spreken — alles werd duidelijk uitgelegd en snel opgelost. Echt topservice!

Fadeless.dk

Nov 11, 2025  on Shopify

Very nice and good experience using TrueProfit. Any problems, they will help you 24/7. Best platform for tracking my spend and profit. Durra was so helpfull and quick finding solution for my problems.

Self-Care Shirts

Nov 11, 2025  on Shopify

Works amazingly! The DEV team, Harper and Vani were amazing at getting my syncing issues resolved. Love this app.

Venoras

Nov 08, 2025  on Shopify

Great customer support from Durra. App has been amazing to track everything accurately. Highly recommend.

CIEL

Nov 05, 2025  on Shopify

Easy to use app. You configure everything at the beginning in a user friendly way, and you're good to go. Much helpful support team!

Timeless Jump™

Nov 04, 2025  on Shopify

great experience and support from VAN, love true profits...way more than triple whale! much recommended

iBuilt Premium Accessories

Nov 03, 2025  on Shopify

Gives great feedback to manage ad spend, support has always been great helping me out especially Grace

Akustic Panel

Nov 01, 2025  on Shopify

Works perfect, and Lana helped me insanely fast super friendly and super efficient. Highly recommended! Using it for my store akusticpanel.com.

Sorviq

Oct 30, 2025  on Shopify

the best app for tracking everything for your ecom business, and the support is super fast (Gabriel ;) ), all the best for this app, a lot better and cheaper than triple whale (for now)!

KiddoCom

Oct 23, 2025  on Shopify

The Ai chat was helpful but Grace entered the chat and helped me with exactly what i needed. She saved me so much time, trying to figure out how to set up properly and guided me through the process seamlessly. Amazing Job!!!

Niblick Manor

Oct 18, 2025  on Shopify

Received helpful advice from Durra on tax set-up within TP. The app is proving very helpful to my business.

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