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Customer reviews: TP: True Profit Analytics

Reviews (544)

Overall rating
4.9

What Merchants Think

Merchants using "TP: True Profit Analytics" overwhelmingly express positive feedback regarding the app's efficiency and ease of use for tracking business profits and financial metrics. The application is frequently described as a game-changer for simplifying financial management and offering valuable insights into business operations. The customer support team, particularly representatives like Vani, Grace, and Durra, receive strong praise for their quick, patient, and proactive assistance.

Key Strengths

  • User-friendly interface simplifying profit tracking and financial insights.
  • Real-time updates on profitability and expenses.
  • Highly efficient customer service, with representatives noted for their promptness and helpfulness.
  • Comprehensive features surpassing those of other profit-tracking tools.
  • Seamless integration with various financial metrics and customizable options.

Common Concerns

  • Issues with the setup, specifically regarding Google Ads connection, were problematic for some users.
  • Concerns about unclear notifications and unexpected charges during subscription upgrades.
  • The app pricing was considered expensive by a few merchants.

Final Thoughts

"TP: True Profit Analytics" is highly recommended by its user base for any merchant looking to enhance their business's financial tracking and management. The app's real-time functionality, comprehensive feature set, and exceptional customer support make it a valuable tool for business owners. However, potential users should be mindful of possible setup challenges and consider pricing aspects before subscribing.

Lady of Vintage

Oct 30, 2024  on Shopify

Goede overzichtelijke app, snelle en goede support van Grace. Het laden op de telefoon gaat soms wat moeizaam met de dagen maar voor de rest niks op aan te merken

Modian

Oct 29, 2024  on Shopify

I really enjoy this app it makes tracking profit easy and makes it super easy to look at margins and all the other good kpis. Thank you TrueProfit!

Glowholic

Oct 24, 2024  on Shopify

Great Customer Support. Gabriel helped me a lot with my Issue and we could solve the problem Together. Very thankful for this great experience!

Boutique Namasté

Oct 22, 2024  on Shopify

Je viens d'installer l'application so I will see if love it. Mais pour le moment, le support de Van is perfect !

Zeviana

Oct 20, 2024  on Shopify

I love True Profit! It gave me deeper insights into my business I didn't have before, which opened my eyes to the action steps to improve it. The support is also extremely good. They answer immediately and are proactive in helping you with even things you didn't know you didn't know. 10/10 service!

avrerana

Oct 19, 2024  on Shopify

I can't recommend TruProfit enough! The app has truly been a game-changer for my business. It's incredibly user-friendly, and since I started using it, I've seen a noticeable boost in both my sales and overall operations. It streamlines everything, making it so much easier to track profits and grow. What really stood out was the exceptional customer support. I had a few questions along the way, and Grace from their support team was absolutely amazing! She was patient, quick to respond, and went above and beyond to ensure all my issues were resolved. It's rare to find such dedicated support nowadays, and it made my experience even better. If you're looking for an app to take your business to the next level with top-notch customer support, TruProfit is the way to go!

Cryocure

Oct 18, 2024  on Shopify

Lewis was the rep that we spoke to. Responsive and very helpful in assisting us in setting up TrueProfit. Highly recommended.

Averra

Oct 15, 2024  on Shopify

Vani was a huge help, she was amazing when I didn't understand how the platform worked. Thank you very much!

Ozkoc Eseyin

Oct 10, 2024  on Shopify

Very helpful with real time metrics and great proactive support, because life with this application has become easier for me, recommend, quick customer care

Purestone Shop

Oct 09, 2024  on Shopify

I really like the Trueprofit app, it is simple and easy to use and even has a mobile app. Vani was very helpful and made my setup even easier so thanks to her!

BEATIQ

Oct 08, 2024  on Shopify

Very clear and uncomplicated operation, also very fast and helpful support for all questions you have, I can really only recommend it to everyone!

Zoovita

Oct 07, 2024  on Shopify

I am new to TruProfit and reached out to the chat support. Vani answered me immediately and was very helpful, kind, and answered all of the questions! She even offered to do a Google meet with me to screen share and make sure I was setting everything up correctly which I greatly appreciated! The customer service was excellent and I am very satisfied that I signed up for TrueProfit. Thank you again Vani for your amazing help!!

Histozing

Oct 03, 2024  on Shopify

Real time Profit tracking is perfect for scaling. Some errors may happens but the customer service is just outstanding and quick-response. Highly recommend.

Velloxa

Oct 01, 2024  on Shopify

Harper did a good job helping me setting up my multistore, turn out you need to use incgonito as the catches will cause error. and you need to enter your first domain to your store

Estelino DE

Oct 01, 2024  on Shopify

Super ! J'avais un problème avec la connexion de deux shops et j'ai eu droit à un Google Meet, problème réglé !

The Glow Company

Sep 30, 2024  on Shopify

Amazing app that works so well and very easy to use, plus the best customer support I've found anywhere. Thanks Harper

Whirly Bros

Sep 28, 2024  on Shopify

Grace=Super helpful and showed me what reports I can use to really save time when it comes to my balance sheets, so much information is provided on this platform and you can also enter custom cost which is even more helpful

honey.johannesburg

Sep 27, 2024  on Shopify

The app is amazing + the support is very good! Vani helped me to configure my app during 1h+! I recommend it to anyone

Carmina Lago

Sep 26, 2024  on Shopify

Excellent service de la part de Vani, très aimable et reactive. Elle a solutioné mes doutes en 2 secondes. En plus, elle m'a prevenu d'une possible erreur lors de la configuration des coûts de frais d'expédition et heureusement qu'elle me l'a dit car je n'avais pas fait attention. Enore merci Vani !

Tasholy

Sep 26, 2024  on Shopify

Amazing product and amazing customer service! Shoutout to Grace she was so helpful settting things up

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