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Customer reviews: Track123 Order Tracking

Develop by Track123

Track123 is a Shopify app designed to streamline order tracking for merchants and customers. This review covers its features, pricing, and real user experiences to help you decide if it fits your store's needs.

Reviews (1,260)

Overall rating
4.9

What Merchants Think

The "Track123 Order Tracking 3D" app has received highly positive feedback from merchants who utilize it to enhance their e-commerce businesses. Users frequently mention its role as a "game-changer," attributing significant improvements to their customer's shopping experience, arising from its user-friendly interface and seamless integration with platforms like Shopify. Real-time tracking and customization capabilities are particularly appreciated, along with outstanding customer support which caters to both technical needs and customization requests.

Key Strengths

  • Easy setup and seamless integration with e-commerce platforms like Shopify.
  • Real-time tracking updates that enhance customer satisfaction.
  • Customizable tracking pages that match brand aesthetics.
  • Responsive and helpful customer support.
  • Reduced customer inquiries due to clear order status visibility.
  • Free plan availability for startups and small businesses.
  • Compatibility with multiple shipping carriers.

Common Concerns

  • The app may request reviews in exchange for removing their branding.
  • Updates can occasionally lag, causing customer dissatisfaction.
  • Lack of certain advanced customization options in some features.

Final Thoughts

Overall, "Track123 Order Tracking 3D" is a highly valued tool for its reliability and efficiency in managing order tracking for e-commerce stores. It is particularly beneficial for enhancing the post-purchase customer experience, making it a recommended choice for both small and large businesses seeking a robust order tracking solution with excellent customer support.

shop71

Jan 31, 2025  on Shopify

Track123 has been a game-changer for my Shopify store! The app provides real-time tracking updates, helping me and my customers stay informed about order statuses. The interface is user-friendly, and the customization options allow seamless integration with my store’s branding. What I love most is the automated tracking updates, which reduce customer inquiries and improve overall satisfaction. Plus, their support team is responsive and helpful, making the experience even better. Highly recommend this app for any eCommerce store looking to enhance their order tracking process!

Vantella

Jan 30, 2025  on Shopify

Track 123 has been the perfect addition to my Shopify store. Has been a great and useful product so far. The application has been very user friendly. The customer service has also been great as their team got back to my emails within one business day. I will continue using Track 123 and I highly recommend!!

Gonsey

Jan 29, 2025  on Shopify

The Track123 team always finds a solution to the problems I have had, thanks to Salma's professionalism, always positive and ready to help, I recommend them with both hands.

ShopVectura

Jan 24, 2025  on Shopify

**Review: Tracking Order App** Die Tracking Order App ist ein äußerst praktisches Tool, das das Verfolgen von Lieferungen zu einem stressfreien und effizienten Erlebnis macht. Sie überzeugt durch eine übersichtliche Benutzeroberfläche, die intuitiv gestaltet ist, sodass man schnell die gewünschten Informationen findet. Besonders beeindruckend ist die Möglichkeit, Sendungen von verschiedenen Anbietern in einer einzigen App zu verfolgen – ein echter Zeitgewinn! Push-Benachrichtigungen halten den Nutzer stets auf dem Laufenden, wenn sich der Status einer Lieferung ändert, was die Organisation erheblich erleichtert. Die Performance der App ist stabil und zuverlässig, mit schnellen Ladezeiten und präzisen Informationen. Ein weiteres Highlight ist die Integration mit E-Mails und Online-Shops, die automatisch Tracking-Nummern erkennt und hinzufügt – das spart mühsames Eintippen. Fazit: Die Tracking Order App ist ein Muss für jeden, der viele Lieferungen verfolgt oder Wert auf einen geordneten Überblick legt. Eine klare Empfehlung!

Prominence

Jan 22, 2025  on Shopify

Been using this ever since I started my Entrepeneurship Journey, should be the app of all time for tracking!

Holivas

Jan 20, 2025  on Shopify

sehr gute app. Kunden sind definitv entspannter wenn sie ihre sendung verfolgen können und über die stritte per email benachitigt werden. alles TOP

Shawls by Aima

Jan 17, 2025  on Shopify

Amazing app. All in one solution at one place. Easily trackable shipments and customers also have ease to track their orders. Kudos to the team.

Bragit

Jan 15, 2025  on Shopify

I highly recommend this app. 100% the best app for tracking with shopify. The support is so helpful and the app works amazingly. If you need the best app for tracking here it is!

RekordIt

Jan 08, 2025  on Shopify

Very easy to setup and use. Our customers love how comprehensive it is and how easy it is to stay informed right through our website. Highly recommended!

International Sport Shop

Jan 05, 2025  on Shopify

International Sport Shop loves this company and their customer support. Thanks for all the help setting our product tracking up :)

Liola

Jan 01, 2025  on Shopify

Honestly, Track123 is super intuitive and a great resource for our growing brand! The free plan is great for small businesses, but we plan to switch to the super-affordable growth plan soon.

HAMR Pickleball

Jan 01, 2025  on Shopify

Fantastic app. Easy for my customers to track their order on my website without them needing to contact me.

Varnélle

Dec 30, 2024  on Shopify

It's very important to have a tracking page for customers to be able to use and Track123 was all I needed to set it up. Very east to set up, use and customize as well based on your needs! Highly recommend using this app.

Chic Hot Club

Dec 28, 2024  on Shopify

This App is Pure Top Class and if Your a new Business it's also FREE until you get 50 Orders a month, and by this time you will be able to afford an upgrade, but the Free version is Excellent and You get a Fantastic Looking Tracking page on your store, and your customers will be very impressed as it looks so Professional.

Doodlefy

Dec 24, 2024  on Shopify

I recommend this app, it’s so easy to use and it helps me track the orders for me and my customers.

Dvine Whispers

Dec 20, 2024  on Shopify

Track123 has been an absolute blessing in my life! Their service is not just reliable but also filled with a sense of care that truly makes you feel valued as a customer. From the ease of tracking packages to the helpful updates, every step of the process reflects their dedication to excellence. What stands out most is their thoughtful approach—it's like they understand how much your package means to you and go the extra mile to ensure it arrives safely and on time. Whether it's for a heartfelt gift or an important delivery, Track123 ensures peace of mind every step of the way. Thank you, Track123, for your wonderful service. Your team embodies reliability, kindness, and a genuine commitment to customer satisfaction. It’s a joy to use your platform, and I wholeheartedly recommend it to anyone seeking a trustworthy tracking solution. Keep spreading positivity and excellence!

MyNakama

Dec 20, 2024  on Shopify

The app works good but I've been told to leave a review so I can remove the branding.. That's not so nice, that's why the 3 stars. I would leave either way and a better one tbh...

Aurella Wellness

Dec 19, 2024  on Shopify

It has been easy to set up within shopify! there haven't been any issue so far they have a very active customer service; very prompt response, recommend track123 for any beginner dropshipper to use in Shopify.

Chrissy Bales

Dec 18, 2024  on Shopify

Setting up the app has been super easy and the team have been very helpful supporting us with requests in a timely manner. Highly recommend Track123!

KAEHELI ENSEMBLE™

Dec 14, 2024  on Shopify

Highly recommend this app for anyone who wants to add tracking to their Shopify store and very good customer service .

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