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Customer reviews: Track123 Order Tracking

Develop by Track123

Reviews (4,435)

Overall rating
4.9

What Merchants Think

The "Track123 Order Tracking 3D" app has received highly positive feedback from merchants who utilize it to enhance their e-commerce businesses. Users frequently mention its role as a "game-changer," attributing significant improvements to their customer's shopping experience, arising from its user-friendly interface and seamless integration with platforms like Shopify. Real-time tracking and customization capabilities are particularly appreciated, along with outstanding customer support which caters to both technical needs and customization requests.

Key Strengths

  • Easy setup and seamless integration with e-commerce platforms like Shopify.
  • Real-time tracking updates that enhance customer satisfaction.
  • Customizable tracking pages that match brand aesthetics.
  • Responsive and helpful customer support.
  • Reduced customer inquiries due to clear order status visibility.
  • Free plan availability for startups and small businesses.
  • Compatibility with multiple shipping carriers.

Common Concerns

  • The app may request reviews in exchange for removing their branding.
  • Updates can occasionally lag, causing customer dissatisfaction.
  • Lack of certain advanced customization options in some features.

Final Thoughts

Overall, "Track123 Order Tracking 3D" is a highly valued tool for its reliability and efficiency in managing order tracking for e-commerce stores. It is particularly beneficial for enhancing the post-purchase customer experience, making it a recommended choice for both small and large businesses seeking a robust order tracking solution with excellent customer support.

Chirom Supply LLC

Apr 20, 2025  on Shopify

Great response time and very pleasant staff.

Siagé

Apr 20, 2025  on Shopify

Very good app, customers love it and the Support team is very fast and helped with everything I needed. Worth it.

Pixl Fuzion

Apr 19, 2025  on Shopify

Great App!

hemi blurr

Apr 17, 2025  on Shopify

good customer support

Hydro Grind

Apr 16, 2025  on Shopify

Super nice and easy to navigate

Tackle Addict

Apr 15, 2025  on Shopify

Great customer service

Stryvox

Apr 15, 2025  on Shopify

Love this app

Glumify

Apr 15, 2025  on Shopify

Easy to use, excellent support!

mcmill3n

Apr 15, 2025  on Shopify

Great service as always.

Raverro

Apr 13, 2025  on Shopify

Salma was super helpful and quickly resolved an issue that had been affecting my tracking updates for days. Very responsive, kind, and efficient. Thanks so much for the great service!

God's Wisdom

Apr 13, 2025  on Shopify

responded quick , fixed my issue

WEDOlighter

Apr 13, 2025  on Shopify

Very good service, they helped me solve the problem very patiently. Although these problems were very simple for them, I didn't understand them, so they became complicated. They communicated with me patiently for a long time to help me solve such a simple problem! Thank you very much!

Notile

Apr 08, 2025  on Shopify

Perfect

Tiamara Gourmet Coffees & Teas

Apr 08, 2025  on Shopify

so far so good with the app. I like it

Arvionna

Apr 08, 2025  on Shopify

Amazing customer support and very quick to it

BeautifyFit

Apr 02, 2025  on Shopify

Track123 makes tracking our orders easy and seamless — our customers love the real-time updates and clean interface!

Galaxia ETU

Apr 02, 2025  on Shopify

Amazing

Celes Fashion

Apr 02, 2025  on Shopify

The service is almost instant, very intuitive and helpful developers. Love the app!

Unix

Mar 27, 2025  on Shopify

très bon service client

Rebirth of Crxssd

Mar 27, 2025  on Shopify

Salma was such a great help with everything track 123 got the best customer service out there

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