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Customer reviews: Track123 Order Tracking 3D

Develop by Track123

Reviews (4,348)

Overall rating
4.9

What Merchants Think

The "Track123 Order Tracking 3D" app has received highly positive feedback from merchants who utilize it to enhance their e-commerce businesses. Users frequently mention its role as a "game-changer," attributing significant improvements to their customer's shopping experience, arising from its user-friendly interface and seamless integration with platforms like Shopify. Real-time tracking and customization capabilities are particularly appreciated, along with outstanding customer support which caters to both technical needs and customization requests.

Key Strengths

  • Easy setup and seamless integration with e-commerce platforms like Shopify.
  • Real-time tracking updates that enhance customer satisfaction.
  • Customizable tracking pages that match brand aesthetics.
  • Responsive and helpful customer support.
  • Reduced customer inquiries due to clear order status visibility.
  • Free plan availability for startups and small businesses.
  • Compatibility with multiple shipping carriers.

Common Concerns

  • The app may request reviews in exchange for removing their branding.
  • Updates can occasionally lag, causing customer dissatisfaction.
  • Lack of certain advanced customization options in some features.

Final Thoughts

Overall, "Track123 Order Tracking 3D" is a highly valued tool for its reliability and efficiency in managing order tracking for e-commerce stores. It is particularly beneficial for enhancing the post-purchase customer experience, making it a recommended choice for both small and large businesses seeking a robust order tracking solution with excellent customer support.

MyNakama

Dec 20, 2024  on Shopify

The app works good but I've been told to leave a review so I can remove the branding.. That's not so nice, that's why the 3 stars. I would leave either way and a better one tbh...

Thirmik

Dec 14, 2024  on Shopify

Pretty good so far.

Vora

Nov 20, 2024  on Shopify

very good

Cybergrip

Oct 17, 2024  on Shopify

ٍvery

RichWorld Streetwear

Jun 23, 2024  on Shopify

It’s okay

Zanaro

Jun 06, 2024  on Shopify

Does the job nicely. Too much plans and costs

Zoomie Zone

May 28, 2024  on Shopify

I would recommend this app to others because It has helped built trust with my customers. Other than that it is a cool app to use that is easy to set up with the help of customer support. (The only issue is that customer support sometimes takes up to 15 minutes to respond)

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