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Customer reviews: Track123 Order Tracking 3D

Develop by Track123

Reviews (4,348)

Overall rating
4.9

What Merchants Think

The "Track123 Order Tracking 3D" app has received highly positive feedback from merchants who utilize it to enhance their e-commerce businesses. Users frequently mention its role as a "game-changer," attributing significant improvements to their customer's shopping experience, arising from its user-friendly interface and seamless integration with platforms like Shopify. Real-time tracking and customization capabilities are particularly appreciated, along with outstanding customer support which caters to both technical needs and customization requests.

Key Strengths

  • Easy setup and seamless integration with e-commerce platforms like Shopify.
  • Real-time tracking updates that enhance customer satisfaction.
  • Customizable tracking pages that match brand aesthetics.
  • Responsive and helpful customer support.
  • Reduced customer inquiries due to clear order status visibility.
  • Free plan availability for startups and small businesses.
  • Compatibility with multiple shipping carriers.

Common Concerns

  • The app may request reviews in exchange for removing their branding.
  • Updates can occasionally lag, causing customer dissatisfaction.
  • Lack of certain advanced customization options in some features.

Final Thoughts

Overall, "Track123 Order Tracking 3D" is a highly valued tool for its reliability and efficiency in managing order tracking for e-commerce stores. It is particularly beneficial for enhancing the post-purchase customer experience, making it a recommended choice for both small and large businesses seeking a robust order tracking solution with excellent customer support.

ALANETA

Nov 28, 2024  on Shopify

A tracking application that does not update its status regularly. = SUCK TRACKING APP From support they indicate that it is every 3 hours and that if there is a bad connection it may be more. WHERE HAS THIS BEEN SEEN? I have an expedition with 15 hours without updating the status, when the order was already in delivery and delivered and they had not even stated that it was in transit! I don't think this is valid.

flawluxe

Oct 14, 2024  on Shopify

Do not recommend. They charge much more than expected and have very bad service

Skoll

Sep 05, 2024  on Shopify

It's blue chips all the way! I love it

Magicwipe

Aug 22, 2024  on Shopify

This app is ridiculously expensive. I've had to upgrade my package four times already, and I'm currently paying $69. It seems like it will keep increasing. They even disable tracking without any notification until you go into the app. I'm super dissatisfied.

Pure Breeze

Apr 21, 2024  on Shopify

Recently, I installed the app, and my store is in the testing phase without any real orders. However, the app shows 100 out of 100 remaining total orders, and I can't use the app without being forced to buy a plan.

La Lujosa

Apr 09, 2024  on Shopify

Paypal integration doesn't work, and support is SUPER slow =/

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