Taranker.Com Logo
Track123 Order Tracking logo

Customer reviews: Track123 Order Tracking

Develop by Track123

Track123 is a Shopify app designed to streamline order tracking for merchants and customers. This review covers its features, pricing, and real user experiences to help you decide if it fits your store's needs.

Reviews (1,101)

Overall rating
4.9

What Merchants Think

The "Track123 Order Tracking 3D" app has received highly positive feedback from merchants who utilize it to enhance their e-commerce businesses. Users frequently mention its role as a "game-changer," attributing significant improvements to their customer's shopping experience, arising from its user-friendly interface and seamless integration with platforms like Shopify. Real-time tracking and customization capabilities are particularly appreciated, along with outstanding customer support which caters to both technical needs and customization requests.

Key Strengths

  • Easy setup and seamless integration with e-commerce platforms like Shopify.
  • Real-time tracking updates that enhance customer satisfaction.
  • Customizable tracking pages that match brand aesthetics.
  • Responsive and helpful customer support.
  • Reduced customer inquiries due to clear order status visibility.
  • Free plan availability for startups and small businesses.
  • Compatibility with multiple shipping carriers.

Common Concerns

  • The app may request reviews in exchange for removing their branding.
  • Updates can occasionally lag, causing customer dissatisfaction.
  • Lack of certain advanced customization options in some features.

Final Thoughts

Overall, "Track123 Order Tracking 3D" is a highly valued tool for its reliability and efficiency in managing order tracking for e-commerce stores. It is particularly beneficial for enhancing the post-purchase customer experience, making it a recommended choice for both small and large businesses seeking a robust order tracking solution with excellent customer support.

Emesa Home

Aug 19, 2025  on Shopify

"Truck123 exceeded all my expectations while helping with EMESA HOME! Their team was quick, attentive, and genuinely helpful. They made the whole process smooth and stress-free. I’m very happy with their service and would definitely recommend Truck123 to anyone looking for fast and reliable solutions!"

NUMI KOREA

Aug 14, 2025  on Shopify

After reviewing all the apps, they're the best solution I've found. The app integrates very well regardless of the store's theme because its design is excellent. I also appreciate the support team; they're incredibly effective at finding the right carrier, regardless of the tracking code. I love them because they solve most of my problems so easily.

Emesa Home

Aug 13, 2025  on Shopify

I’m very happy with Track123! Easy to use, great order tracking, and excellent support. Highly recommend! Note: This review reflects my personal experience using Track123 with my store, EMESA HOME. All opinions expressed are genuine and based on actual usage.

Wavri

Aug 02, 2025  on Shopify

Very helpful, and although haven't seen results yet with Track123 for myself, looking forward to working with them.

Luntra™

Aug 01, 2025  on Shopify

The best app for Track pages in my opinion. I want to mention the great customer service they have and want to highlight one specific agent Salma who is very efficient and kind. Helped me a lot with all my questions, kudos.

Pearlystones jewellery

Jul 27, 2025  on Shopify

Its absolutely fantastic that we can remove the app name even in free version. Customised tracking stages also possible.Thank you very much.

BeonD LUXE

Jul 26, 2025  on Shopify

The service was exceptional and the turn around time for every concern raised was super impressive. Shout out to Salma who was super responsive and resolved all my queries. BIG THUMBS UP to Track123!! Look forward to working with you guys!!

Tovar Dias

Jul 13, 2025  on Shopify

Support was amazing with helping me step-by-step to troubleshoot one of my page and redirection problems. Highly recommend.

InteraSteen

Jul 03, 2025  on Shopify

Salma was quick to respond, patient with me while I found the store details, and got my issue resolved quickly. She reflects brightly on the Track123 and I am extremely happy with the service.

Covana

Jul 03, 2025  on Shopify

Schneller und sehr guter Support. Sehr verständlich erklärt und weitergeholfen. Danke dem Support Team Track123!

Vosistore

Jun 27, 2025  on Shopify

Zeer behulpzaam bedrijf Natuurlijk ook hun streven Friendly greetings for everyone D.Verhoeven Vosistore.

Urban Ridge

Jun 17, 2025  on Shopify

Salma helped me out when I had a problem, she resolved it within 5 minutes. Customer service a 5 stars. The app itself is very convenient. I would highly recommend it. Thank you guys!

UpgradeRC

Jun 10, 2025  on Shopify

I've got the app for about a week now, all is well so far. It does what a tracking app is supposed to do. It's also cheaper than the rest. I had some problems with certain tracking numbers not being tracked, but that's an issue that support fixed quickly.

Aero Carbon Fiber

Jun 07, 2025  on Shopify

No complaints at all, Salma helped me immensely in the most efficient way possible. Very friendly, very quick response.

Dija Store & CO

May 15, 2025  on Shopify

J'étais en panique totale car sur ma page Admin je pouvais suivre les commandes de mes clients mais les clients ne pouvaient pas suivre leurs commandes sur le site. J'ai discuté avec Salma qui a été patiente et courtoise, elle m'a aidé à gérer le problème de la façon la plus simple et efficace. Franchement Chapeau à elle, elle maitrise ce qu'elle fait? Merci Salma pour ton soutien, ta patience ton professionnalisme et ta proactivité <3

Yuvara

May 11, 2025  on Shopify

I had a problem with the status of the orders and the support from Track123 helped me very well, I can only recommend the app to others.

Scentify

May 11, 2025  on Shopify

Wonderful assistance from support when you need help, and I've tested a few other tracking apps; they are so outdated, this one has a nice modern touch and feel, and so far has everything I need for a tracking app.

The Modern Dreamcatcher Boutique

May 10, 2025  on Shopify

Ich habe außerhalb der Geschäftszeiten ein Request gestellt. Welcher innerhalb von 8h trotzdem bearbeitet wurde, obwohl sie sonst erst 3 Tage später im Dienst wären. Super und vielen Dank nochmal

Mineral Tiles

May 10, 2025  on Shopify

For US users like us, it does not match any tracking from carriers besides UPS, FedEx, and USPS. It won't match the tracking if you ship LTL via RL Carrier, Southeastern Freight, ABF, Estes, AAA, Saia, etc. Setting this up was a waste of time and money. The information the app integrates with the vast list of carriers should be removed from their page.

RandomSpix

May 08, 2025  on Shopify

Amazing Customer service, very fast action in removing the brand name , can't wait to discover the full potential of it . Thanks, keep it up !

Scroll to Top