Their support is very quick and helpful, and we are very happy with their app and service. Highly recommended.

I had issues verifying my sender email and the consultant Salma helped me very professionally. I quickly typed my issue in the chat and received support right away. After a few configurations my issue was solved.

Salma had a quick response time and immediately solved my issue. A solid 10/10 using this service for those whose goal is to quickly setup an online store and start selling!

The app itself works well and has great potential. We initially ran into issues with product recommendations and DNS verification, and at first the support process was frustrating with a lot of back-and-forth that didn’t resolve the problem. That said, everything has now been fixed and is working as expected. The app is performing solidly, and we’re glad to see the improvements. If support continues building on this progress with clearer, more direct communication, this could easily become one of the strongest apps in its category.

L'abonnement est à 9 dollars par mois, mais je me suis vu facturer 46 dollars sur un seul mois sans qu'on me prévienne.

The app itself works well and has great potential, but the customer support experience has been extremely frustrating. I reported a product recommendation issue over a week ago, and support has been replying piece by piece without actually resolving the problem. It feels like they aren’t fully reading the emails, which makes it very difficult to get clear answers. We’ve also been stuck in a loop trying to verify our email through DNS—support has given us more than a dozen different fixes, none of which worked. Instead of addressing the issue properly, they keep repeating the same non-working instructions. The app is solid, but the support is by far the weakest we’ve seen from any Shopify app. If they improved their support quality and communication, this would be a much stronger product overall.

Absolutely great service. They follow up and got my problem resolved and got back to me if there was anything else I needed. Super customer focused

We’ve been using Track123 for years and it’s been excellent. The app is easy to set up, works reliably, and really improves the customer experience by providing clear order tracking. The support team is outstanding—special thanks to Kaye for always being incredibly helpful and responsive. Highly recommended!

I’ve had a great experience using the Track123 app for my Shopify store. Recently, I ran into an issue where I couldn’t open the app directly, but their support team was quick and helpful in resolving the problem. The Track123 app is an essential tool for our business, and I’m glad everything is working smoothly again.

I had a good experience using this App till recently. I can't open the app from my shopify store and I've sent out mutiple emails to the support team. ANd someone reach out to me a few days later saying they can't find my domain. THe tracker doesn't work now and it significantly affects my store customer experiences and business. I paid $468 annual fee that doesn't end till February, 2026. And now I have no choice but uninstalled the app and install it again.

"Truck123 exceeded all my expectations while helping with EMESA HOME! Their team was quick, attentive, and genuinely helpful. They made the whole process smooth and stress-free. I’m very happy with their service and would definitely recommend Truck123 to anyone looking for fast and reliable solutions!"

After reviewing all the apps, they're the best solution I've found. The app integrates very well regardless of the store's theme because its design is excellent. I also appreciate the support team; they're incredibly effective at finding the right carrier, regardless of the tracking code. I love them because they solve most of my problems so easily.

I’m very happy with Track123! Easy to use, great order tracking, and excellent support. Highly recommend! Note: This review reflects my personal experience using Track123 with my store, EMESA HOME. All opinions expressed are genuine and based on actual usage.

Very helpful, and although haven't seen results yet with Track123 for myself, looking forward to working with them.

The best app for Track pages in my opinion. I want to mention the great customer service they have and want to highlight one specific agent Salma who is very efficient and kind. Helped me a lot with all my questions, kudos.

Its absolutely fantastic that we can remove the app name even in free version. Customised tracking stages also possible.Thank you very much.

The service was exceptional and the turn around time for every concern raised was super impressive. Shout out to Salma who was super responsive and resolved all my queries. BIG THUMBS UP to Track123!! Look forward to working with you guys!!

Support was amazing with helping me step-by-step to troubleshoot one of my page and redirection problems. Highly recommend.

Salma was quick to respond, patient with me while I found the store details, and got my issue resolved quickly. She reflects brightly on the Track123 and I am extremely happy with the service.

Schneller und sehr guter Support. Sehr verständlich erklärt und weitergeholfen. Danke dem Support Team Track123!