Taranker.Com Logo
Tepo Custom Product Options logo

Customer reviews: Tepo Custom Product Options

Develop by Qikify

Tepo Product Options is a Shopify app that helps merchants customize product variants, add-upsells, and streamline store management. This review covers its features, pricing, and real user experiences to help you decide if it fits your business needs.

Reviews (655)

Overall rating
4.9

What Merchants Think

The "Tepo Custom Product Options" app is highly regarded by merchants for its flexibility, ease of use, and exceptional customer support. Many users highlight the app's effectiveness in offering product personalization, which enhances customer satisfaction and conversion rates. The quick and helpful support provided by the Tepo team, particularly by team member Hazel, is frequently mentioned as a significant asset. However, a few users have encountered minor issues which were resolved swiftly, maintaining overall positive sentiment.

Key Strengths

  • Easy to install and use with an intuitive interface.
  • Comprehensive customization options allowing for tailored product offerings.
  • Excellent customer support, notably from Hazel, ensuring prompt issue resolution.
  • Seamless integration with Shopify stores and improved conversion rates.
  • Regular updates and continuous improvements to the app.

Common Concerns

  • Some users report the lack of an in-product price add-on feature.
  • Minor bugs related to inline button features and CSS styling.
  • Occasional compatibility issues with store themes.
  • A few merchants experienced delayed customer service response times.

Final Thoughts

Overall, "Tepo Custom Product Options" is a highly valuable tool for Shopify stores needing advanced product customization capabilities. Despite some minor shortcomings, the app's user-friendly design, extensive customization features, and outstanding customer service, particularly by Hazel, make it a popular choice among merchants. It is widely recommended for those looking to enhance their product offerings effectively and efficiently.

Merchistry

Jul 29, 2025  on Shopify

This app has really enhanced the shopping experience on my store. It's amazing how it has positively affected my sales with custom charge options.

Demoiselle

Jul 26, 2025  on Shopify

The app’s rich features have greatly enhanced our store’s shopping experience. It’s fully customizable, and the support team is incredibly quick and knowledgeable.

insideenduro

Jul 23, 2025  on Shopify

Don't use this app. It is impossible to cancel your subscription and they keep billing you. Of course they won't take responsibility for anything. I had problems cancelling last year...I won't be sucked in again.

Konjayaa

Jul 21, 2025  on Shopify

The customization options are amazing, and it definitely enhanced our shopping experience. The support team was also very helpful! Highly recommend.

Becca's Banging Designs

Jul 20, 2025  on Shopify

The app's quick, expertise support team managed to solve my problem quickly. It has positively affected my sales with custom charge options, increasing conversion rates and order values. Highly recommended!

ibigboi.com

Jul 17, 2025  on Shopify

The app has enhanced our shopping experience and positively affected our sales with custom charge options. The support team is quick, reactive, and expertise, always solving problems promptly.

Shop Jobie

Jul 15, 2025  on Shopify

The app's rich features have greatly enhanced our shopping experience, leading to an increase in conversion rates and order values. The easy-to-use, customizable options have positively impacted our sales and we are thrilled with the continuous updates and new features.

Diamsland

Jul 11, 2025  on Shopify

I love how the app's rich features have enhanced the shopping experience on my store. It's really customizable and easy to use, and the support team is amazing!

Ma boutique

Jul 08, 2025  on Shopify

Assistance disponible et à l'écoute. J'étais vraiment paniquée du problème technique j'ai rencontré et la conseillère technique a su m'aider avec des captures écran et des indications précises.

MamaBear Books

Jul 07, 2025  on Shopify

I am very pleased with the expert support team who helped me quickly solve a problem. The app is fully customizable and has rich features, enhancing the shopping experience for my customers.

PRINTEEON

Jul 02, 2025  on Shopify

The app is incredibly customizable, adding great value to my store and enhancing the shopping experience for my customers. It's also very easy to use, and the support team is extremely responsive and helpful.

Claura Designs Pvt. Ltd.

Jul 01, 2025  on Shopify

The app's rich features have greatly enhanced my customers' shopping experience, leading to increased conversion rates and order values. The support team's quick and reactive assistance also impressed me. Highly recommended!

PURENTY

Jun 30, 2025  on Shopify

The app has definitely improved our customers' shopping experience. The fully customizable and rich features have made it easy to quickly add complex product options, positively affecting our sales.

Aurora Modas

Jun 28, 2025  on Shopify

Easy to use and fully customizable, this app has definitely enhanced my customers' shopping experience. The support team is also incredibly quick and efficient at solving any issues that arise.

MiniGiftBox

Jun 28, 2025  on Shopify

The app's rich features have greatly enhanced my customers' shopping experience. It's been so easy to quickly add complex product options, and I've seen a noticeable increase in conversion rates and order values.

Clipholic

Jun 26, 2025  on Shopify

The features work exactly as promised, everything runs smoothly, and the results are already boosting my sales. What really blew me away, though, was the customer support. They replied within minutes, patiently walked me through every question, and even followed up afterward to make sure everything was perfect.

Arush

Jun 25, 2025  on Shopify

The app's easy-to-use interface and rich features have greatly improved my store's shopping experience and positively impacted sales. The support team is quick and efficient in solving any issues that may arise.

Twins Jewelry Co

Jun 23, 2025  on Shopify

Fantastic app, the custom charge options have significantly boosted my sales. The support team is also incredibly helpful and solved my issue in no time. Highly recommend!

Echo Ridge Farms

Jun 22, 2025  on Shopify

Had a problem with the add to cart button getting duplicated when a user would click product options provided by shopify. Customer support fixed it for me within 2 minutes of reaching out.

Harris Bespoke

Jun 21, 2025  on Shopify

Fantastic App. I'm just building my website and the app does everything my product needs it to do and more. It's going to make my products super user friendly and easy to navigate, with everything needed right on the page. Many of my products have very complex options and could only be done by using this app. The best Customer Service also :)

Scroll to Top