What Merchants Think

The "Tepo Custom Product Options" app is highly regarded by merchants for its flexibility, ease of use, and exceptional customer support. Many users highlight the app's effectiveness in offering product personalization, which enhances customer satisfaction and conversion rates. The quick and helpful support provided by the Tepo team, particularly by team member Hazel, is frequently mentioned as a significant asset. However, a few users have encountered minor issues which were resolved swiftly, maintaining overall positive sentiment.

Key Strengths

• Easy to install and use with an intuitive interface.
• Comprehensive customization options allowing for tailored product offerings.
• Excellent customer support, notably from Hazel, ensuring prompt issue resolution.
• Seamless integration with Shopify stores and improved conversion rates.
• Regular updates and continuous improvements to the app.

Common Concerns

• Some users report the lack of an in-product price add-on feature.
• Minor bugs related to inline button features and CSS styling.
• Occasional compatibility issues with store themes.
• A few merchants experienced delayed customer service response times.

Final Thoughts

Overall, "Tepo Custom Product Options" is a highly valuable tool for Shopify stores needing advanced product customization capabilities. Despite some minor shortcomings, the app's user-friendly design, extensive customization features, and outstanding customer service, particularly by Hazel, make it a popular choice among merchants. It is widely recommended for those looking to enhance their product offerings effectively and efficiently.