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Customer reviews: Syncee Premium AI Dropshipping

Develop by Shopify

Syncee is a powerful dropshipping and product sourcing app for Shopify, helping merchants automate global supplier connections. This review covers its features, pricing, and real user experiences to help you decide if it fits your business needs.

Reviews (490)

Overall rating
4.7

What Merchants Think

Overall, merchants have mixed feelings about "Syncee Collective Dropshipping". While many appreciate its user-friendly interface and the extensive range of quality products, some express dissatisfaction with certain features such as customer support response times, pricing issues, and supplier reliability. The app is highly praised for its integration with Shopify and the ease of managing a store, but some users experience challenges with subscription management and billing.

Key Strengths

  • User-friendly interface
  • Wide selection of quality products and suppliers
  • Seamless integration with Shopify
  • Extensive filtering options for product selection
  • Responsive and helpful customer support
  • Automated order fulfillment

Common Concerns

  • Complex pricing and subscription management
  • Slow or unresponsive customer support during peak times
  • Occasional difficulties in product syncing and importing
  • Some suppliers not fulfilling dropshipping expectations
  • Limited trial functionality leading to unexpected charges

Final Thoughts

"Syncee Collective Dropshipping" proves to be a valuable tool for many merchants seeking to enhance their e-commerce operations, offering a large array of products and strong integration capabilities. However, potential users should be mindful of subscription terms and supplier vetting to fully benefit from the platform. With improvements in customer support and pricing clarity, Syncee could further solidify its stance as a reliable dropshipping solution.

Cover Culture

Dec 07, 2024  on Shopify

Initially the Syncee website appeared to be informative and practical during the time I was scouting dropshipping apps for my store. Then, they redesigned the interface and it seems to be counterproductive. The redesign removed catalogs and combined the idea of a catalog within the import lists. Then, deleting products is arranged in the most complicated, counterintuitive way using a filter. Unlike Shopify when I need help, the advisors can sometimes correct/update things on my behalf. I have been trying to delete products for days only to receive the intended results then back to square one due to one small update And no one can call you at least with the plan where you have 250 products. I can no longer easily see a supplier’s inventory before importing to my store. Importing itself is a nightmare. Initially, Syncee’s app kept overriding my changes in Shopify on select products. Last, support is unavailable on the weekend and re-appears during odd hours if you live in the United States. They were closed Thanksgiving day and Friday even though they are based in Hungary; e-commerce is a 24 hour business which drives on holiday sales.

Acessaro

Dec 01, 2024  on Shopify

Mein erster Eindruck ist super. Scheint qualitative Ware zu vermarkten, perfekt für Startups die nicht mit kostengünstigen Produkten einsteigen möchten.

Mariposa

Nov 26, 2024  on Shopify

I've been using Syncee for a week, and I'm convinced! Setting up products was smooth, and the catalog has great variety. The app is easy to navigate, and so far, everything has worked seamlessly.

Curate Co.

Nov 25, 2024  on Shopify

Syncee has been amazing! The platform is user-friendly and has streamlined managing my online store. A special thanks to Sara for her outstanding support—she patiently guided me through setting up product uploads and automatic updates. Highly recommend Syncee for efficient e-commerce management!

Global Tek Gear

Nov 21, 2024  on Shopify

I looked long and hard to find the right source for adding products to my store. My criteria was for high quality products that ship from the USA in just days. It took a lot of disappointments before I found Syncee. I like how the profit margins are built in, so I can see exactly how much I can make on each sale.

My Store

Nov 12, 2024  on Shopify

Great selection of products. Love that I can choose suppliers that ship from within Canada to have quick shipping options for my customers. Platform is easy to use, and the full Shopify integration means I can do all my configuration from a single page instead of using multiple websites.

GangFood™

Nov 10, 2024  on Shopify

We've been using Syncee for our brand, and it has truly transformed how we manage our product selection and sourcing. The vast range of quality suppliers and unique products gives us the flexibility we need to stay competitive and dynamic. Syncee’s integration with Shopify is flawless, making it easy to manage products, update inventory, and add new items to our store with just a few clicks. The customer service team is outstanding—always responsive and eager to help with any question we have. If you're looking for a reliable and innovative solution for dropshipping or wholesale sourcing, Syncee is the way to go. Highly recommended for any e-commerce business that wants to keep up with trends and streamline product management!

YARA.X6

Nov 02, 2024  on Shopify

I would rate this app 4 out of 5 stars. My experience with Syncee Collective Dropshipping has been quite positive. The platform offers a user-friendly interface that makes it easy to navigate through the various features. Setting up my store was straightforward, and I appreciated the extensive range of products available for dropshipping. The integration with my existing e-commerce site was seamless, and I found the syncing process to be efficient. One of the standout features is the ability to filter products based on various criteria, which helps in curating a tailored inventory that aligns with my brand. The customer service team has also been responsive and helpful whenever I've had questions or needed assistance. However, there are a few areas for improvement. I would love to see more in-depth analytics tools to track sales performance directly within the app. Additionally, expanding the product range in certain niches would be beneficial. Overall, I highly recommend Syncee for anyone looking to start or enhance their dropshipping business. It has significantly streamlined my operations, and I look forward to seeing how it continues to evolve.

SOPHIECARE

Oct 29, 2024  on Shopify

I think Syncee its more user friendly and i love it, besides here i found exactly what I was looking for.

Ambayce

Oct 21, 2024  on Shopify

Benjamin was really kind and he took the time to solve my problem. I am extremely grateful, thank you very much!

Vicious Jewelry

Oct 11, 2024  on Shopify

I love Syncee for Retailer. Has so many different suppliers which gives you a wide variety of products to choose from plus prices are great.

LUCERA

Sep 19, 2024  on Shopify

I just started using Syncee for my dropshipping business, and so far, I’m really impressed! The interface is clean and user-friendly, making it easy to navigate through the platform. Finding and filtering products has been a breeze, with plenty of options to customize my search. Everything feels intuitive, and I love how simple it is to get started. Looking forward to exploring more features!

Naturely

Sep 18, 2024  on Shopify

Really good product selection. The App is very easy to use and provides high level of automation for pricing and other updates.

Perlen Wiot

Sep 18, 2024  on Shopify

I find the application very easy to use and with a large catalog with quality products at a good price. I recommend it

Street Rider Apparel

Sep 17, 2024  on Shopify

Amazing app, with amazing relationships with suppliers. Do wish, there was some sort of warning when suppliers are pulling their products from the site and recommendations to which suppliers might carry similar products . This would help when a retailer is carrying a vendors product and building internal core audience to avoid instances in which, the suppliers products are not available. However we do enjoy using Syncee Collective and all it boasts. 10/10.

AquaSILK

Sep 11, 2024  on Shopify

Thank you Sara for your assistance tonight. My problem, even though to me seemed like a basic, amateur query, was handled with professionalism and my problem was resolved promptly. A huge relief, so thank you!!!

Big Boy Toys

Sep 08, 2024  on Shopify

Setup is straight forward to use and provides you with access to a large range of product offerings.

County Sprout

Sep 02, 2024  on Shopify

tl/dr: 100% DO *NOT* RECOMMEND The Syncee website catalog is slow and often unresponsive, and the search function is.... well, dysfunctional. With regard to my situation (searching for vendors who ship from the US to my US customers), a majority of the wholesale vendors I found charge completely unreasonable shipping fees, and many sell the same products on their own consumer-facing websites at better prices for product and shipping. I could go on and on, but save yourself some heartache and 6 hours by looking for a legitimate drop shipping partner.

My Store

Sep 01, 2024  on Shopify

Dear Syncee Support Team, I am using Syncee on my Shopify store, NobleFragrance.shop, with Fragrance.net as our dropshipping supplier. I have noticed that the tracking information for products from Fragrance.net is showing as "Not Tracked." Could you please assist me in troubleshooting this issue? I need to ensure that tracking information is properly integrated and displayed for accurate order management. Thank you for your support. Best regards, Shalaye Hall NobleFragrance.shop

My Store

Aug 28, 2024  on Shopify

I'm happy with Syncee as a global dropshipping provider, it has a user friendly interface, variety of products and many connectivity options.

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