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Customer reviews: Syncee Premium AI Dropshipping

Develop by Shopify

Syncee is a powerful dropshipping and product sourcing app for Shopify, helping merchants automate global supplier connections. This review covers its features, pricing, and real user experiences to help you decide if it fits your business needs.

Reviews (504)

Overall rating
4.4

What Merchants Think

Overall, merchants have mixed feelings about "Syncee Collective Dropshipping". While many appreciate its user-friendly interface and the extensive range of quality products, some express dissatisfaction with certain features such as customer support response times, pricing issues, and supplier reliability. The app is highly praised for its integration with Shopify and the ease of managing a store, but some users experience challenges with subscription management and billing.

Key Strengths

  • User-friendly interface
  • Wide selection of quality products and suppliers
  • Seamless integration with Shopify
  • Extensive filtering options for product selection
  • Responsive and helpful customer support
  • Automated order fulfillment

Common Concerns

  • Complex pricing and subscription management
  • Slow or unresponsive customer support during peak times
  • Occasional difficulties in product syncing and importing
  • Some suppliers not fulfilling dropshipping expectations
  • Limited trial functionality leading to unexpected charges

Final Thoughts

"Syncee Collective Dropshipping" proves to be a valuable tool for many merchants seeking to enhance their e-commerce operations, offering a large array of products and strong integration capabilities. However, potential users should be mindful of subscription terms and supplier vetting to fully benefit from the platform. With improvements in customer support and pricing clarity, Syncee could further solidify its stance as a reliable dropshipping solution.

My Store

Aug 05, 2025  on Shopify

Syncee is a great and easy-to-use dropshipping app. I was able to create my product collections without any problems, and importing products was very smooth. Their support team is friendly and responsive — they even took the time to reply to my review, which I appreciate. Thank you, Syncee team, for helping me grow my store!

The Beebionet Shop

Aug 04, 2025  on Shopify

It was an easy-to-use and satisfying experience with Syncee to load the products i wanted in to my shop

My Store

Aug 02, 2025  on Shopify

Very easy to use! I'm new to Shopify dropshipping and Syncee made it very simple to start. I loved how it suggested trending products and automatically applied pricing rules. Importing products was seamless. Highly recommended for beginners!

My Store

Aug 01, 2025  on Shopify

I found the experience of searching for products very easy on Syncee, however, I think there just needs to be more variety in certain areas.

EliasSignature

Jul 22, 2025  on Shopify

A reliable and efficient tool for anyone starting a Shopify dropshipping store - especially if you want to build a curated, niche product line without upfront inventory.

Opal Skin Co.

Jul 17, 2025  on Shopify

I’ve tried so many skincare products, but this one is different — in the best way! My skin feels softer, looks brighter, and stays hydrated all day. I noticed a glow within a week. No breakouts, no harsh reactions. Just clean, smooth skin. I’m officially obsessed!

Art of Monkey Biz

Jul 16, 2025  on Shopify

The step-by-step guide is very useful to get you started especially with app integration, sales taxes, finding approved vendors, website templates, policies, and so much more!

My Store

Jul 14, 2025  on Shopify

Syncee is super easy to use and perfect for beginners. I found trending products quickly and added them to my store in just a few clicks. The app offers a wide range of trusted suppliers. Great experience so far!

My Store

Jul 14, 2025  on Shopify

Here's a sample review you can copy and paste into the box: --- This app has been a game-changer for my store! Easy to set up, very intuitive, and the support team is super responsive. It helped streamline our operations and saved us a lot of time. Highly recommended for anyone looking to boost their Shopify store's efficiency! --- Let me know if you want it to be more specific to the app’s function or your business type.

Sea Of Mud Apparel Co.

Jul 01, 2025  on Shopify

Very Rarely does anything ship on time. It really depends on the private venders and Syncee does nothing about it. Also, there is some back end data breech with Alibaba that people kept stealing my designs and id start seeing them in google searches - syncee does nothing about it.

Mağazam

Jun 29, 2025  on Shopify

mükemmel bi uygulama bize nasıl satış yapacağımızı gösteriyor 0 dan istediğiniz gibi para kazanıyorsunuz sadece biraz uğraşmanız yeterli olacaktır.

Kaito Creation

Jun 28, 2025  on Shopify

Syncee is the most preferrable app that i use to import my listings. Easy and a lot of choices. I have tried to use other apps, it is not as friendly as Syncee. But of course every dropship app have their pros and cons and depends on individual preference.

WireHaus

Jun 24, 2025  on Shopify

Benjamin was concise with his reply and provided images for a visual representation of what to do. My issue was solved quickly.

Vida Borbirtok

Jun 18, 2025  on Shopify

It is a think that it works. More important, these guys just doing great customer support. Anythime I had an issue, I always got prompt and professional help. Good job. I recommend them!

PC Aréna

Jun 04, 2025  on Shopify

Without Syncee, managing daily product exports and feed synchronization would require a huge amount of manual effort. At pcarena.hu, we work with custom product feeds tailored to our specific needs, and Syncee handles them perfectly – reliably, automatically, and on schedule. Thanks to the flexible settings, we can export exactly what we need, how we need it. The app is easy to use, and the results are consistent and accurate. If you're looking to take your workflows to the next level or need support for custom data sources, we highly recommend Syncee!

AMNESIA

May 29, 2025  on Shopify

We've been using Syncee for data migration and product synchronization in our Shopify store, and overall, it's been a very useful tool. The support team is also very responsive and helpful. Whenever we had questions or needed assistance, they provided clear and fast solutions.

Hammer Nutrition CEE

May 28, 2025  on Shopify

The hammer-nutrition.hu store uses the Syncee dropshipping application exceptionally well! Product uploads were fast and seamless, and we experienced no issues during the migration process. The site is well-structured, the product catalog is up-to-date and professionally managed – it’s clear that the Syncee and Shopify integration works perfectly. I especially appreciate that the store always works with fresh data, which is a huge advantage for the customer experience. I can highly recommend the Syncee solution!

KTMCentrum

May 28, 2025  on Shopify

Syncee has been a huge help in managing inventory across our multiple warehouse locations. Uploading thousands of products was smooth and efficient. What we appreciate most is how it automatically syncs product data between locations, eliminating the need for manual updates and reducing errors. It’s reliable, stable, and integrates well with Shopify. A perfect solution for any dropshipping collective that deals with multi-location logistics!

HairContrast

May 28, 2025  on Shopify

Amazing team! The app does an outstanding job at recommending relevant products that actually fit my store’s niche. It's like it understands exactly what I need. The whole experience is smooth and intuitive, from browsing suppliers to adding products to my store. On top of that, the customer support team is incredibly helpful and responsive. Any time I’ve had a question or needed assistance, they’ve been there with quick and friendly support. Highly recommended for anyone looking to streamline their product sourcing process!

PRHOMZ

May 27, 2025  on Shopify

Business Warning: Our Costly Experience with Syncee – A Case Study in What Not to Use for Supplier Management As a growing U.S.-based ecommerce business, we made the unfortunate decision to use Syncee for managing product sourcing and supplier connections. What followed was a series of avoidable failures that cost us time, money, and customer trust. We're sharing this feedback as a real business challenge to help others avoid the same mistake. Key Challenges We Faced: 1. Product Cost Changes After Orders – Daily Financial Losses Syncee forwards order data to suppliers. However, once the order is placed, suppliers are still able to change pricing, and those changes reflect in the final invoice. This means we were often charged more after a customer had already paid—leading to lost margins and direct financial losses daily. 2. Unverified, Unreliable Suppliers Syncee allows suppliers to onboard through free, unvetted plans. There’s no quality control, no accountability, and often no guarantee the supplier is legitimate. One supplier shipped the wrong product to our customer and refused to refund us. Syncee refused to intervene or assist. 3. Nonexistent U.S. Support Infrastructure As a U.S.-based business, we operate during North American business hours. Syncee’s entire support team is EU-based, and there's no live support when we need it. The support process is clunky, reactive, and not aligned with ecommerce urgency. 4. Weeks of Chat Support, No Accountability After extensive back-and-forth over unresolved issues, we formally requested a meeting between our business team and Syncee’s team. Instead, they continued responding with AI-generated answers—often generic, repetitive, and unhelpful. No real human interaction. No accountability. 5. No Issue Tracking or Escalation Process There is no proper ticketing system to track problems or escalate them. It’s impossible to monitor the status of ongoing issues, and responsibility is passed around without any resolution. For a B2B platform, this is simply unacceptable. Business Impact Operational Disruptions Customer Complaints Loss of Revenue Supplier Disputes with No Resolution Wasted Time with AI-Driven Support Final Recommendation: If you are a serious ecommerce business—especially in the U.S.—we strongly recommend you avoid Syncee. It is not built to support growth-oriented companies with real operational needs. Our advice: Uninstall Syncee now before it damages your business further or you thinking to build business based on their supplier support.

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