Syncee Collective Dropshipping logo

Customer reviews: Syncee Collective Dropshipping

Develop by Syncee

Reviews (1,905)

Overall rating
4.6

What Merchants Think

Overall, merchants have mixed feelings about "Syncee Collective Dropshipping". While many appreciate its user-friendly interface and the extensive range of quality products, some express dissatisfaction with certain features such as customer support response times, pricing issues, and supplier reliability. The app is highly praised for its integration with Shopify and the ease of managing a store, but some users experience challenges with subscription management and billing.

Key Strengths

  • User-friendly interface
  • Wide selection of quality products and suppliers
  • Seamless integration with Shopify
  • Extensive filtering options for product selection
  • Responsive and helpful customer support
  • Automated order fulfillment

Common Concerns

  • Complex pricing and subscription management
  • Slow or unresponsive customer support during peak times
  • Occasional difficulties in product syncing and importing
  • Some suppliers not fulfilling dropshipping expectations
  • Limited trial functionality leading to unexpected charges

Final Thoughts

"Syncee Collective Dropshipping" proves to be a valuable tool for many merchants seeking to enhance their e-commerce operations, offering a large array of products and strong integration capabilities. However, potential users should be mindful of subscription terms and supplier vetting to fully benefit from the platform. With improvements in customer support and pricing clarity, Syncee could further solidify its stance as a reliable dropshipping solution.

Street Rider Apparel

Sep 17, 2024  on Shopify

Amazing app, with amazing relationships with suppliers. Do wish, there was some sort of warning when suppliers are pulling their products from the site and recommendations to which suppliers might carry similar products . This would help when a retailer is carrying a vendors product and building internal core audience to avoid instances in which, the suppliers products are not available. However we do enjoy using Syncee Collective and all it boasts. 10/10.

AquaSILK

Sep 11, 2024  on Shopify

Thank you Sara for your assistance tonight. My problem, even though to me seemed like a basic, amateur query, was handled with professionalism and my problem was resolved promptly. A huge relief, so thank you!!!

Big Boy Toys

Sep 08, 2024  on Shopify

Setup is straight forward to use and provides you with access to a large range of product offerings.

County Sprout

Sep 02, 2024  on Shopify

tl/dr: 100% DO *NOT* RECOMMEND The Syncee website catalog is slow and often unresponsive, and the search function is.... well, dysfunctional. With regard to my situation (searching for vendors who ship from the US to my US customers), a majority of the wholesale vendors I found charge completely unreasonable shipping fees, and many sell the same products on their own consumer-facing websites at better prices for product and shipping. I could go on and on, but save yourself some heartache and 6 hours by looking for a legitimate drop shipping partner.

My Store

Sep 01, 2024  on Shopify

Dear Syncee Support Team, I am using Syncee on my Shopify store, NobleFragrance.shop, with Fragrance.net as our dropshipping supplier. I have noticed that the tracking information for products from Fragrance.net is showing as "Not Tracked." Could you please assist me in troubleshooting this issue? I need to ensure that tracking information is properly integrated and displayed for accurate order management. Thank you for your support. Best regards, Shalaye Hall NobleFragrance.shop

My Store

Aug 28, 2024  on Shopify

I'm happy with Syncee as a global dropshipping provider, it has a user friendly interface, variety of products and many connectivity options.

Eco Life. Green Earth

Aug 17, 2024  on Shopify

So expensive then I tried to cancel it couple weeks ago , I still got charge $99.00 . Hard to contact their customer service and the email is wrong . Stay away from this app.

Shop Naiviv

Aug 13, 2024  on Shopify

I've really enjoyed using Syncee. They have so many products and preapproved vendors to select from.

NadineK - Wo Fashionträume wahr werden

Aug 12, 2024  on Shopify

Minussterne kann man leider nicht vergeben. Die App ist nicht in der Lage, Produkte als Entwurf zu importieren. Syncee behauptet ferner, sie würde ihre angebundenen Lieferanten überprüfen. Der Witz war gut. Bereits bei den ersten beiden deutschen Lieferanten ist weder das Impressum vollständig noch sind diese Firmen an ihren gemeldeten Adressen in irgendeiner Art und Weise bekannt, somit Scamfirmen, Briefkastenfirmen wie auch immer. Dafür dann Geld zu nehmen, für eine App die weder unsere Anforderungen erfüllt noch für uns interessante und vor allem seriöse Lieferanten beinhält ist einfach nur frech. Jeder kann Syncee gerne verwenden, für uns ist es sicher keine Option. Was sie sagen und was sie tun, sind zwei paar Stiefel und das hat unser Test mit der App gezeigt. Das erspare ich uns und vor allem unseren Kunden...

The Calm Boutique

Aug 09, 2024  on Shopify

Syncee provided horrible customer service. It's a small team if you look at their website. When I had my issue, I kept asking them to escalate. Basically, they passed me off to their friend 2 times (Sarah -> Peter -> Richard). When I asked to speak with the CEO AKOS Gulyas, they told me no. I reached out to Akos directly on Linkedin; no response. If you are selling baby or pet toys, or women's sports bras, maybe this company will work for you. I am creating a website using a niche market. The company advertised that they have distributors/ dropshippers that sell my products. I paid for a year in advance to take advantage of the discounted pricing, as I was looking forward to a long-term relationship with this company. As I started to build my website, and reach out to the various vendors, I discovered that the vendors are no longer in business or do not reply to my emails (bait and switch). I asked Syncee for a refund of the subscription as I was unable to get a vendor to work with. They said the policy is NO REFUNDS but they would look into my situation. Syncee blamed me for paying in advance and said that I should have canceled within the 14 day cancellation period. This is something that I discovered after building my website. So basically the company is promoting that they have vendors to sell your niche product, but the vendors are no longer in business. This is false advertising and a scam. Unfortunately, the company is NOT based in the US but based in Hungary so you can't pursue any legal action. They have good reviews (might be legit or a bot) but them refusing to refund me $288 because they don't properly vet their vendors is sad. Horrible experience and I would not use this company if you are selling a niche. They don't care that they are stealing your money. This should have been a no-brainer to refund me my money. Looking at other negative reviews, many of them are very similar to my situation. Sad experience for a new business owner. 

Snuglive

Aug 07, 2024  on Shopify

Yo, you guys are amazing, no joke! This platform is a dream come true - I was seriously stressing about how to avoid importing from China and relying on AliExpress, and then... out of nowhere, ChatGPT suggested Syncee. I couldn't believe how perfect it is for my niche. I’m blown away! I'd give you more stars if I could. Much love to you all, your eyes, your hearts, everything is just awesome. Big love!

Cuti Mea

Aug 05, 2024  on Shopify

Besides a bit slow searching tool, still easy to start up and find suppliers and products. Great start

Absolutely..pets

Aug 04, 2024  on Shopify

Synced has a very well respected reputation and it is deserved. The app is straightforward and easy to use. Store integration is seamless and the products are very high quality

Larch Life

Aug 03, 2024  on Shopify

Pros: the product selection is good for my needs. The program is easy to use, and syncing is pretty simple. Cons: customer service is not as fast as it was when I started a few months ago and the app has not been working well, specifically the marketplace.

Papierrucksack Shop

Aug 02, 2024  on Shopify

Ein sehr guter Service mit zuvorkommenden Mitarbeitern. Ich kann Ihren Dienst zufriedenstellend weiterempfehlen!

nicnax™

Jul 28, 2024  on Shopify

Great app for beginners and seasoned dropshippers alike. I have found Syncee easy to navigate and add to my Shopify store. AAA+

Bella's Tiny Threads

Jul 23, 2024  on Shopify

Great so far but not letting me sign up and use trial for free its trying to charge me 1.99 thats not free.

DivineStyles

Jul 22, 2024  on Shopify

I had a very disappointing experience with this service. After signing up for the trial version to evaluate the app, I decided it wasn't for me and canceled the subscription promptly. However, they still attempted to charge me an annual subscription fee. Despite their claim that there was no trial period and I had to pay for the subscription, I had already canceled. I contacted customer support multiple times, but each time, my issue was passed to the billing department with no proper resolution. To make matters worse, they repeatedly tried to charge me £231 through the Shopify store. The customer service has been extremely unhelpful and frustrating. I do not recommend this service due to their poor handling of billing issues and lack of effective customer support

Inova Shop Cell

Jul 20, 2024  on Shopify

App com uma grande variedade de produtos a preços muito mais baratos! O melhor app que já encontrei para vender

Baby Store

Jul 20, 2024  on Shopify

This platform is truly amazing and versatile. I've been using it for over a week now and have seen a plethora of new features added over time. It's intuitive and easy to use, and I can say this with confidence because I have tried other platforms as well, and this one stands out as the best. The customer support is fantastic, always responding swiftly to any concerns or questions. I wholeheartedly recommend this platform to anyone who's interested. It's truly the best out there!

Scroll to Top