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Customer reviews: Syncee Collective Dropshipping

Develop by Syncee

Reviews (1,905)

Overall rating
4.6

What Merchants Think

Overall, merchants have mixed feelings about "Syncee Collective Dropshipping". While many appreciate its user-friendly interface and the extensive range of quality products, some express dissatisfaction with certain features such as customer support response times, pricing issues, and supplier reliability. The app is highly praised for its integration with Shopify and the ease of managing a store, but some users experience challenges with subscription management and billing.

Key Strengths

  • User-friendly interface
  • Wide selection of quality products and suppliers
  • Seamless integration with Shopify
  • Extensive filtering options for product selection
  • Responsive and helpful customer support
  • Automated order fulfillment

Common Concerns

  • Complex pricing and subscription management
  • Slow or unresponsive customer support during peak times
  • Occasional difficulties in product syncing and importing
  • Some suppliers not fulfilling dropshipping expectations
  • Limited trial functionality leading to unexpected charges

Final Thoughts

"Syncee Collective Dropshipping" proves to be a valuable tool for many merchants seeking to enhance their e-commerce operations, offering a large array of products and strong integration capabilities. However, potential users should be mindful of subscription terms and supplier vetting to fully benefit from the platform. With improvements in customer support and pricing clarity, Syncee could further solidify its stance as a reliable dropshipping solution.

One64 Project

Apr 04, 2024  on Shopify

It is a great place to start a drop-shipping online store. Check out my Shopify store - one64project.com.

Pariso

Apr 04, 2024  on Shopify

Melinda from the support team is excellent, very helpful, patient, and fast. The app is really good and worth trying. Before this app, I was using Stock Sync, which is very difficult to learn, and the support is unavailable, it takes 1-2 days to receive a response. On the other hand, Syncee answered any of my questions in seconds.

The Fine Collective

Apr 04, 2024  on Shopify

We've been using Syncee for some time now, and we're thoroughly impressed with its functionality and efficiency. It is user-friendly, and has seamlessly integrated with our Shopify platforms. The features are exactly what we needed to streamline our processes. We also appreciate the prompt support and assistance provided whenever we had questions or encountered any issues. Overall, we couldn't be happier with Syncee, and we are grateful to have discovered such a valuable tool for our e-commerce business.

Wholesale Div. Bangin' Beats TX

Apr 03, 2024  on Shopify

I stumbled upon this app and I'm so glad I did! The ordering process was a breeze and the products exceeded my expectations. The quality is unmatched and the turnaround time was incredibly fast. I highly recommend this store to anyone looking for top-notch products and a seamless shopping experience.

Zalermo 360

Mar 21, 2024  on Shopify

Perfect application for everyone, from startup to large. Corporations. They have a flawless service and excellent support services and preformence. Get your products and suppliers all managed from one place and never worry about your catalog as it updates automatically multiple times. And you can fulfill the orders via their innovative dashboard easy and fast. Add as many suppliers as you prefer or just one, it's up to you! Definitely recommended for everyone who want a great store and avoid headaches about product inventory.

FINALLY BLISS

Mar 18, 2024  on Shopify

If you're looking for a dropshipping app, this is it. But the reason I say that is because of their 24/7 customer service. And that doesn't mean you'll get some automated response saying "your issue is top priority, and we appreciate your patience, but (name) is unavailable right now" kinda thing....not at all! I'm always so surprised (as I usually work in the twilight hours of the night/early morning) to get a real, live person in the chatbox! Not only that, but they actually have answers and guide you through the steps of whatever your issue your facing. That being said, like any other app there will always be a learning curve. Otherwise, I find this app pretty easy to use. Add your products, organize in catalogs, set your pricing and Syncee will sync only what you want it to—and you can set your preferences for each catalog or product individually. Again, it may take a minute to figure things out, but the peace of mind you'll have in knowing you can get help in the chat box at any time is priceless, especially if you've experienced other dropshipping apps without this feature.

ifancyshopping

Mar 14, 2024  on Shopify

We have been using Syncee for over a year. They have excellent customer support. The auto-order system also saves a lot of time. We need more features like limiting the number of products per collection. Their team promised to work on the new features.

Watch Mates

Jan 22, 2024  on Shopify

Overall great app. Sometimes a bit hard to understand everything but there's a lot of information that will help you. If that's not enough their customer service responds within minutes and Melinda provided me with a detailed answer. Would recommend!

theteesonline.com

Jan 22, 2024  on Shopify

Great customer services. They are really easy to approach and guide you very well to resolve any issues you are having. Can not find and better drop shipping platform then Syncee.

Sweet Urban Chic

Jan 07, 2024  on Shopify

Syncee did an amazing job helping me navigate my catalogue settings. My vendors ran out of products so my clothing store has zero products in several categories! I was shocked! Syncee answered my questions about next steps within 2-3 minutes. I am so thankful that on a Sunday morning at 6:20 am, I was able to get immediate support through chat. Imre was great! I could have had a major fit if he had not responded right away!!

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