even tho i underinstalled this app and there isnt a subscription selected, im still being charged

Very Rarely does anything ship on time. It really depends on the private venders and Syncee does nothing about it. Also, there is some back end data breech with Alibaba that people kept stealing my designs and id start seeing them in google searches - syncee does nothing about it.

Business Warning: Our Costly Experience with Syncee – A Case Study in What Not to Use for Supplier Management As a growing U.S.-based ecommerce business, we made the unfortunate decision to use Syncee for managing product sourcing and supplier connections. What followed was a series of avoidable failures that cost us time, money, and customer trust. We're sharing this feedback as a real business challenge to help others avoid the same mistake. Key Challenges We Faced: 1. Product Cost Changes After Orders – Daily Financial Losses Syncee forwards order data to suppliers. However, once the order is placed, suppliers are still able to change pricing, and those changes reflect in the final invoice. This means we were often charged more after a customer had already paid—leading to lost margins and direct financial losses daily. 2. Unverified, Unreliable Suppliers Syncee allows suppliers to onboard through free, unvetted plans. There’s no quality control, no accountability, and often no guarantee the supplier is legitimate. One supplier shipped the wrong product to our customer and refused to refund us. Syncee refused to intervene or assist. 3. Nonexistent U.S. Support Infrastructure As a U.S.-based business, we operate during North American business hours. Syncee’s entire support team is EU-based, and there's no live support when we need it. The support process is clunky, reactive, and not aligned with ecommerce urgency. 4. Weeks of Chat Support, No Accountability After extensive back-and-forth over unresolved issues, we formally requested a meeting between our business team and Syncee’s team. Instead, they continued responding with AI-generated answers—often generic, repetitive, and unhelpful. No real human interaction. No accountability. 5. No Issue Tracking or Escalation Process There is no proper ticketing system to track problems or escalate them. It’s impossible to monitor the status of ongoing issues, and responsibility is passed around without any resolution. For a B2B platform, this is simply unacceptable. Business Impact Operational Disruptions Customer Complaints Loss of Revenue Supplier Disputes with No Resolution Wasted Time with AI-Driven Support Final Recommendation: If you are a serious ecommerce business—especially in the U.S.—we strongly recommend you avoid Syncee. It is not built to support growth-oriented companies with real operational needs. Our advice: Uninstall Syncee now before it damages your business further or you thinking to build business based on their supplier support.

Very disappointed i had seven days trial period after seven days automatically charged me $99 didn't even charged me charged my wife's account and I have no idea how you guys did it she is so gutted unbelievable before seven days I deleted this app but you guys charged me I still have free period with new plan even though I didn't automatically authorised you

This app charge your $39.99 right away even when you cancel your subscription to same day and they don't refund back automatically. Therefore this app is a scam and you cannot come in contact with them so you'll have to get your money back.

I signed up without realizing it. I thought it was a free trial. Turns out it was a $99 mistake as they charged me because I was one day late figuring it all out. Not intuitive, not helpful, waste of time. Also, it took forever for them to answer simple questions, ones I had to ask several times. Steer clear. Post script your poor response times and you're confusing. Sign up procedures cost me a hundred bucks. Keep up the good work.

I signed up without realizing it. I thought it was a free trial. Turns out it was a $99 mistake as they charged me because I was one day late figuring it all out. Not intuitive, not helpful, waste of time. Also, it took forever for them to answer simple questions, ones I had to ask several times. Steer clear.

tl/dr: 100% DO *NOT* RECOMMEND The Syncee website catalog is slow and often unresponsive, and the search function is.... well, dysfunctional. With regard to my situation (searching for vendors who ship from the US to my US customers), a majority of the wholesale vendors I found charge completely unreasonable shipping fees, and many sell the same products on their own consumer-facing websites at better prices for product and shipping. I could go on and on, but save yourself some heartache and 6 hours by looking for a legitimate drop shipping partner.

Minussterne kann man leider nicht vergeben. Die App ist nicht in der Lage, Produkte als Entwurf zu importieren. Syncee behauptet ferner, sie würde ihre angebundenen Lieferanten überprüfen. Der Witz war gut. Bereits bei den ersten beiden deutschen Lieferanten ist weder das Impressum vollständig noch sind diese Firmen an ihren gemeldeten Adressen in irgendeiner Art und Weise bekannt, somit Scamfirmen, Briefkastenfirmen wie auch immer. Dafür dann Geld zu nehmen, für eine App die weder unsere Anforderungen erfüllt noch für uns interessante und vor allem seriöse Lieferanten beinhält ist einfach nur frech. Jeder kann Syncee gerne verwenden, für uns ist es sicher keine Option. Was sie sagen und was sie tun, sind zwei paar Stiefel und das hat unser Test mit der App gezeigt. Das erspare ich uns und vor allem unseren Kunden...

Syncee provided horrible customer service. It's a small team if you look at their website. When I had my issue, I kept asking them to escalate. Basically, they passed me off to their friend 2 times (Sarah -> Peter -> Richard). When I asked to speak with the CEO AKOS Gulyas, they told me no. I reached out to Akos directly on Linkedin; no response. If you are selling baby or pet toys, or women's sports bras, maybe this company will work for you. I am creating a website using a niche market. The company advertised that they have distributors/ dropshippers that sell my products. I paid for a year in advance to take advantage of the discounted pricing, as I was looking forward to a long-term relationship with this company. As I started to build my website, and reach out to the various vendors, I discovered that the vendors are no longer in business or do not reply to my emails (bait and switch). I asked Syncee for a refund of the subscription as I was unable to get a vendor to work with. They said the policy is NO REFUNDS but they would look into my situation. Syncee blamed me for paying in advance and said that I should have canceled within the 14 day cancellation period. This is something that I discovered after building my website. So basically the company is promoting that they have vendors to sell your niche product, but the vendors are no longer in business. This is false advertising and a scam. Unfortunately, the company is NOT based in the US but based in Hungary so you can't pursue any legal action. They have good reviews (might be legit or a bot) but them refusing to refund me $288 because they don't properly vet their vendors is sad. Horrible experience and I would not use this company if you are selling a niche. They don't care that they are stealing your money. This should have been a no-brainer to refund me my money. Looking at other negative reviews, many of them are very similar to my situation. Sad experience for a new business owner. 

I had a very disappointing experience with this service. After signing up for the trial version to evaluate the app, I decided it wasn't for me and canceled the subscription promptly. However, they still attempted to charge me an annual subscription fee. Despite their claim that there was no trial period and I had to pay for the subscription, I had already canceled. I contacted customer support multiple times, but each time, my issue was passed to the billing department with no proper resolution. To make matters worse, they repeatedly tried to charge me £231 through the Shopify store. The customer service has been extremely unhelpful and frustrating. I do not recommend this service due to their poor handling of billing issues and lack of effective customer support

Terrible service. Predatory refund policy. Bad customer service. Bad product.

Some of the suppliers listed for dropshipping don't dropship. Pet supplies suppliers to ship in Canada are either too expensive, long lead times, high shipping cost, or poor quality.

Well as promised to advise you after I have tried the product. Definitely not happy with this program and feel that it is a waste of money. Lots of hidden fees and other subscriptions and not enough vendors for what my store needs. The vendors I considered like for Men's products/clothes only carry maybe 1 or 2 of the items and not even multiple sizes, very, very limited. I paid the subscription in full so that I would capture the discount offered. I really had high hopes that Syncee offered exactly what I wanted in my store. But after much vetting of their suppliers, the only companies offering what I want, charge additional subscription fees. I asked for a refund even though I know it is non refundable, because as stated, in the beginning, the program looked amazing, but then as I dug in further, it is not.

good

this app doesnt even open after installing