deux ois de prelevement sans mon accord je vous demande de me rembourser

Unfortunately, my experience has been disappointing. I placed an order for a sweater, but even after a considerable amount of time, the order has not yet been shipped and there is no clear communication or proactive update about the delay. For a platform that positions itself as a professional dropshipping solution, this lack of transparency and slow order handling is problematic — especially when customers are expecting timely delivery. At this point, I cannot rely on Syncee for consistent fulfillment and would advise other store owners to be cautious if delivery speed and reliability are important for their business.

Avoid this app, predatory billing, and no accountabilityThis was one of the most frustrating experiences I’ve had on Shopify. I was charged nearly $150 CAD for an app I used for two days, uninstalled immediately, and never benefited from. Support was cold, inflexible, and offered no real help just copy paste policies. Seeing other reviews with the same experience makes this feel intentional rather than accidental. If you’re new to Shopify or on a tight budget, this app can seriously hurt you financially.

Eversince I installed App, The website became terribly slow. I have paid $ 59 but, I do have to uninstall even in between because of having very slow website.

Awful confusing why doesn't shopify use third parties it is not easy to navigate sent an email immediately at first charge. Now its happened twice. I have only two logins, once when I was coaxed into the service which had zero products relevant to my brand, and the second logon trying to get rid of this on phone talking to shopify support. The emails say shopify billing this is a mess

Leider überzeugt die App mich nicht. Barcodes werden oft nicht übernommen und wenn man sie manuell einträgt, verschwinden sie bei der nächsten Synchronisierung wieder. Für diese Leistung ist der Preis deutlich zu hoch. Die Produktsuche ist unpraktisch, da man Kategorien nicht filtern kann und nach dem Öffnen eines Artikels wieder komplett nach unten scrollen muss.

Horrifying customer service. Their customer service does not exist. We were having an issue with an order "Fulfilled by Syncee", and we needed to contact their support team to help resolve the issue. There was no support team, and they left a message that says "Back in one week" ONE WEEK? WE ARE IN Q4! I would suggest all inexperienced merchants to avoid Syncee at all costs. It is not worth your money. The team behind this app do not care about your business.

Umstaendlich und nur auf Aboverkaufen aus. Funktionieren tut ausser abogebuehren kassieren nichts

even tho i uninstalled this app and there isnt a subscription selected, im still being charged i got charged a 2nd time, and now i see the charge is still on my current bill, nothing has been done, only messages to remove the review, and THEN they will send a message to finance??? what injustice is this, i am due the 2nd charge to be refunded, and they must remove the new charge on current invoice, wow, can someone in syncee that is in fianance and management sort this out??? How can i be messaged to remove a review first before any remedy, its been days later and the same message of remove the review, its a win win, im losing, im still losing,

even tho i underinstalled this app and there isnt a subscription selected, im still being charged

Very Rarely does anything ship on time. It really depends on the private venders and Syncee does nothing about it. Also, there is some back end data breech with Alibaba that people kept stealing my designs and id start seeing them in google searches - syncee does nothing about it.

Business Warning: Our Costly Experience with Syncee – A Case Study in What Not to Use for Supplier Management As a growing U.S.-based ecommerce business, we made the unfortunate decision to use Syncee for managing product sourcing and supplier connections. What followed was a series of avoidable failures that cost us time, money, and customer trust. We're sharing this feedback as a real business challenge to help others avoid the same mistake. Key Challenges We Faced: 1. Product Cost Changes After Orders – Daily Financial Losses Syncee forwards order data to suppliers. However, once the order is placed, suppliers are still able to change pricing, and those changes reflect in the final invoice. This means we were often charged more after a customer had already paid—leading to lost margins and direct financial losses daily. 2. Unverified, Unreliable Suppliers Syncee allows suppliers to onboard through free, unvetted plans. There’s no quality control, no accountability, and often no guarantee the supplier is legitimate. One supplier shipped the wrong product to our customer and refused to refund us. Syncee refused to intervene or assist. 3. Nonexistent U.S. Support Infrastructure As a U.S.-based business, we operate during North American business hours. Syncee’s entire support team is EU-based, and there's no live support when we need it. The support process is clunky, reactive, and not aligned with ecommerce urgency. 4. Weeks of Chat Support, No Accountability After extensive back-and-forth over unresolved issues, we formally requested a meeting between our business team and Syncee’s team. Instead, they continued responding with AI-generated answers—often generic, repetitive, and unhelpful. No real human interaction. No accountability. 5. No Issue Tracking or Escalation Process There is no proper ticketing system to track problems or escalate them. It’s impossible to monitor the status of ongoing issues, and responsibility is passed around without any resolution. For a B2B platform, this is simply unacceptable. Business Impact Operational Disruptions Customer Complaints Loss of Revenue Supplier Disputes with No Resolution Wasted Time with AI-Driven Support Final Recommendation: If you are a serious ecommerce business—especially in the U.S.—we strongly recommend you avoid Syncee. It is not built to support growth-oriented companies with real operational needs. Our advice: Uninstall Syncee now before it damages your business further or you thinking to build business based on their supplier support.

Very disappointed i had seven days trial period after seven days automatically charged me $99 didn't even charged me charged my wife's account and I have no idea how you guys did it she is so gutted unbelievable before seven days I deleted this app but you guys charged me I still have free period with new plan even though I didn't automatically authorised you

This app charge your $39.99 right away even when you cancel your subscription to same day and they don't refund back automatically. Therefore this app is a scam and you cannot come in contact with them so you'll have to get your money back.

I signed up without realizing it. I thought it was a free trial. Turns out it was a $99 mistake as they charged me because I was one day late figuring it all out. Not intuitive, not helpful, waste of time. Also, it took forever for them to answer simple questions, ones I had to ask several times. Steer clear. Post script your poor response times and you're confusing. Sign up procedures cost me a hundred bucks. Keep up the good work.

I signed up without realizing it. I thought it was a free trial. Turns out it was a $99 mistake as they charged me because I was one day late figuring it all out. Not intuitive, not helpful, waste of time. Also, it took forever for them to answer simple questions, ones I had to ask several times. Steer clear.

tl/dr: 100% DO *NOT* RECOMMEND The Syncee website catalog is slow and often unresponsive, and the search function is.... well, dysfunctional. With regard to my situation (searching for vendors who ship from the US to my US customers), a majority of the wholesale vendors I found charge completely unreasonable shipping fees, and many sell the same products on their own consumer-facing websites at better prices for product and shipping. I could go on and on, but save yourself some heartache and 6 hours by looking for a legitimate drop shipping partner.

Minussterne kann man leider nicht vergeben. Die App ist nicht in der Lage, Produkte als Entwurf zu importieren. Syncee behauptet ferner, sie würde ihre angebundenen Lieferanten überprüfen. Der Witz war gut. Bereits bei den ersten beiden deutschen Lieferanten ist weder das Impressum vollständig noch sind diese Firmen an ihren gemeldeten Adressen in irgendeiner Art und Weise bekannt, somit Scamfirmen, Briefkastenfirmen wie auch immer. Dafür dann Geld zu nehmen, für eine App die weder unsere Anforderungen erfüllt noch für uns interessante und vor allem seriöse Lieferanten beinhält ist einfach nur frech. Jeder kann Syncee gerne verwenden, für uns ist es sicher keine Option. Was sie sagen und was sie tun, sind zwei paar Stiefel und das hat unser Test mit der App gezeigt. Das erspare ich uns und vor allem unseren Kunden...

Syncee provided horrible customer service. It's a small team if you look at their website. When I had my issue, I kept asking them to escalate. Basically, they passed me off to their friend 2 times (Sarah -> Peter -> Richard). When I asked to speak with the CEO AKOS Gulyas, they told me no. I reached out to Akos directly on Linkedin; no response. If you are selling baby or pet toys, or women's sports bras, maybe this company will work for you. I am creating a website using a niche market. The company advertised that they have distributors/ dropshippers that sell my products. I paid for a year in advance to take advantage of the discounted pricing, as I was looking forward to a long-term relationship with this company. As I started to build my website, and reach out to the various vendors, I discovered that the vendors are no longer in business or do not reply to my emails (bait and switch). I asked Syncee for a refund of the subscription as I was unable to get a vendor to work with. They said the policy is NO REFUNDS but they would look into my situation. Syncee blamed me for paying in advance and said that I should have canceled within the 14 day cancellation period. This is something that I discovered after building my website. So basically the company is promoting that they have vendors to sell your niche product, but the vendors are no longer in business. This is false advertising and a scam. Unfortunately, the company is NOT based in the US but based in Hungary so you can't pursue any legal action. They have good reviews (might be legit or a bot) but them refusing to refund me $288 because they don't properly vet their vendors is sad. Horrible experience and I would not use this company if you are selling a niche. They don't care that they are stealing your money. This should have been a no-brainer to refund me my money. Looking at other negative reviews, many of them are very similar to my situation. Sad experience for a new business owner.