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Customer reviews: Syncee Premium AI Dropshipping

Develop by Shopify

Syncee is a powerful dropshipping and product sourcing app for Shopify, helping merchants automate global supplier connections. This review covers its features, pricing, and real user experiences to help you decide if it fits your business needs.

Reviews (490)

Overall rating
4.7

What Merchants Think

Overall, merchants have mixed feelings about "Syncee Collective Dropshipping". While many appreciate its user-friendly interface and the extensive range of quality products, some express dissatisfaction with certain features such as customer support response times, pricing issues, and supplier reliability. The app is highly praised for its integration with Shopify and the ease of managing a store, but some users experience challenges with subscription management and billing.

Key Strengths

  • User-friendly interface
  • Wide selection of quality products and suppliers
  • Seamless integration with Shopify
  • Extensive filtering options for product selection
  • Responsive and helpful customer support
  • Automated order fulfillment

Common Concerns

  • Complex pricing and subscription management
  • Slow or unresponsive customer support during peak times
  • Occasional difficulties in product syncing and importing
  • Some suppliers not fulfilling dropshipping expectations
  • Limited trial functionality leading to unexpected charges

Final Thoughts

"Syncee Collective Dropshipping" proves to be a valuable tool for many merchants seeking to enhance their e-commerce operations, offering a large array of products and strong integration capabilities. However, potential users should be mindful of subscription terms and supplier vetting to fully benefit from the platform. With improvements in customer support and pricing clarity, Syncee could further solidify its stance as a reliable dropshipping solution.

There's Magic In The Flowers

Jun 27, 2024  on Shopify

Very user friendly with great products. I’ve also had some technical difficulties and the customer service is great and prompt! Especially a shout out to Richard!

IMAGEN FUTURA GROUP

Jun 22, 2024  on Shopify

Estoy recien usandola, eh agregado varios productos, estoy en los 14 dias de prueba, asi que recien vere como funciona, pero lo que a usado hasta ahora, es bueno

DropFree

Jun 21, 2024  on Shopify

Ich habe gerade erst angefangen Syncee auszuprobieren, aber im Moment sieht es schon ziemlich gut aus im Vergleich zu vielen anderen Apps, die ich sofort wieder deinstalliert habe.

Sun of the Beach Boutique

Jun 13, 2024  on Shopify

Well as promised to advise you after I have tried the product. Definitely not happy with this program and feel that it is a waste of money. Lots of hidden fees and other subscriptions and not enough vendors for what my store needs. The vendors I considered like for Men's products/clothes only carry maybe 1 or 2 of the items and not even multiple sizes, very, very limited. I paid the subscription in full so that I would capture the discount offered. I really had high hopes that Syncee offered exactly what I wanted in my store. But after much vetting of their suppliers, the only companies offering what I want, charge additional subscription fees. I asked for a refund even though I know it is non refundable, because as stated, in the beginning, the program looked amazing, but then as I dug in further, it is not.

The Booth Store

Jun 04, 2024  on Shopify

I have made a extensive research and Syncee is the best options if you are looking for high quality products from top reselers

HINTSDECO

Jun 04, 2024  on Shopify

The platform is easy to use and their customer support is exceptional. They respond quickly and are always helpful. Highly recommend Syncee for anyone needing reliable product import tools!

Rosalie & Donell

Jun 04, 2024  on Shopify

This app helps you to spread your products all over the world. Easy to use, quick and they have great support. Highly recommended! Alex

SeeWe

Jun 03, 2024  on Shopify

I've had an excellent experience with Syncee and want to give a special shout-out to Sara for her exceptional support. From the very beginning, Sara has been incredibly responsive and helpful, addressing all of our questions and concerns with professionalism and a friendly demeanor. The Syncee platform is user-friendly and offers a seamless way to manage our dropshipping needs. The auto order feature is a game-changer, allowing us to automate the order process and focus on growing our business. The variety of suppliers available is impressive, and the filtering options make it easy to find exactly what we need. Thank you, Sara and the Syncee team, for providing such a valuable service!

mester.szerelvenybolt.hu

Jun 03, 2024  on Shopify

At the beginning of use, it was not an easy task to synchronize our data, but they were open to communication, the initial difficulties were fixed flexibly, they ensured stable operation, and now it works continuously well. The support is helpful, we are satisfied with the app.

DJIARS

May 30, 2024  on Shopify

The app allows data to be synchronized easily and efficiently. The configuration can be easily parameterized on a graphical interface. The data is automatically and frequently updated, which ensures that you can always work with up-to-date information.

IGN Shop CZ

May 30, 2024  on Shopify

We have been working with them for years, everything has always worked fine. They are fast, kind and helpful.

The Cat Mom Shop

Apr 23, 2024  on Shopify

I love the variety of products that Syncee has for my store. I ended up upgrading from the free to pro plan because there were so many items that I love for my online pet store!

Gusto Grande

Apr 16, 2024  on Shopify

Es gibt eine große, vielfältige Auswahl an Lieferanten. Die Kommunikation mit meinem Lieferanten ist auch sehr gut.

DHP SUPER STORE

Apr 04, 2024  on Shopify

I will definitely recommend Syncee, because the platform is overwhelmed with various and unique products. Also the platform is easy to navigate through.

One64 Project

Apr 04, 2024  on Shopify

It is a great place to start a drop-shipping online store. Check out my Shopify store - one64project.com.

Pariso

Apr 04, 2024  on Shopify

Melinda from the support team is excellent, very helpful, patient, and fast. The app is really good and worth trying. Before this app, I was using Stock Sync, which is very difficult to learn, and the support is unavailable, it takes 1-2 days to receive a response. On the other hand, Syncee answered any of my questions in seconds.

The Fine Collective

Apr 04, 2024  on Shopify

We've been using Syncee for some time now, and we're thoroughly impressed with its functionality and efficiency. It is user-friendly, and has seamlessly integrated with our Shopify platforms. The features are exactly what we needed to streamline our processes. We also appreciate the prompt support and assistance provided whenever we had questions or encountered any issues. Overall, we couldn't be happier with Syncee, and we are grateful to have discovered such a valuable tool for our e-commerce business.

Wholesale Div. Bangin' Beats TX

Apr 03, 2024  on Shopify

I stumbled upon this app and I'm so glad I did! The ordering process was a breeze and the products exceeded my expectations. The quality is unmatched and the turnaround time was incredibly fast. I highly recommend this store to anyone looking for top-notch products and a seamless shopping experience.

Zalermo 360

Mar 21, 2024  on Shopify

Perfect application for everyone, from startup to large. Corporations. They have a flawless service and excellent support services and preformence. Get your products and suppliers all managed from one place and never worry about your catalog as it updates automatically multiple times. And you can fulfill the orders via their innovative dashboard easy and fast. Add as many suppliers as you prefer or just one, it's up to you! Definitely recommended for everyone who want a great store and avoid headaches about product inventory.

FINALLY BLISS

Mar 18, 2024  on Shopify

If you're looking for a dropshipping app, this is it. But the reason I say that is because of their 24/7 customer service. And that doesn't mean you'll get some automated response saying "your issue is top priority, and we appreciate your patience, but (name) is unavailable right now" kinda thing....not at all! I'm always so surprised (as I usually work in the twilight hours of the night/early morning) to get a real, live person in the chatbox! Not only that, but they actually have answers and guide you through the steps of whatever your issue your facing. That being said, like any other app there will always be a learning curve. Otherwise, I find this app pretty easy to use. Add your products, organize in catalogs, set your pricing and Syncee will sync only what you want it to—and you can set your preferences for each catalog or product individually. Again, it may take a minute to figure things out, but the peace of mind you'll have in knowing you can get help in the chat box at any time is priceless, especially if you've experienced other dropshipping apps without this feature.

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