Unfortunately, my experience has been disappointing. I placed an order for a sweater, but even after a considerable amount of time, the order has not yet been shipped and there is no clear communication or proactive update about the delay. For a platform that positions itself as a professional dropshipping solution, this lack of transparency and slow order handling is problematic — especially when customers are expecting timely delivery. At this point, I cannot rely on Syncee for consistent fulfillment and would advise other store owners to be cautious if delivery speed and reliability are important for their business.

Avoid this app, predatory billing, and no accountabilityThis was one of the most frustrating experiences I’ve had on Shopify. I was charged nearly $150 CAD for an app I used for two days, uninstalled immediately, and never benefited from. Support was cold, inflexible, and offered no real help just copy paste policies. Seeing other reviews with the same experience makes this feel intentional rather than accidental. If you’re new to Shopify or on a tight budget, this app can seriously hurt you financially.

Very useful app, easy to use and reliable. We really enjoy using it and can only recommend it to everyone.

Eversince I installed App, The website became terribly slow. I have paid $ 59 but, I do have to uninstall even in between because of having very slow website.

This app is excellent — I can highly recommend it. It has helped us tremendously in serving our clients quickly and efficiently.

As someone who manages products, suppliers and new campaigns regularly, I’ve learned to spot the difference between an app that helps and an app that just looks helpful. Syncee is genuinely one of the apps that makes my work easier in a very real, day-to-day way.

Awful confusing why doesn't shopify use third parties it is not easy to navigate sent an email immediately at first charge. Now its happened twice. I have only two logins, once when I was coaxed into the service which had zero products relevant to my brand, and the second logon trying to get rid of this on phone talking to shopify support. The emails say shopify billing this is a mess

Leider überzeugt die App mich nicht. Barcodes werden oft nicht übernommen und wenn man sie manuell einträgt, verschwinden sie bei der nächsten Synchronisierung wieder. Für diese Leistung ist der Preis deutlich zu hoch. Die Produktsuche ist unpraktisch, da man Kategorien nicht filtern kann und nach dem Öffnen eines Artikels wieder komplett nach unten scrollen muss.

Runaway! Terrible Logistics. If you have taken the trouble to build a brand a customer loyalty do not use this app. It will diminish your brand. The Fulfillment process is a joke. Deliveries take 10 days plus and you have to dig through emails to find a tracking number affiliated with a sketchy Chinese carrier. If you have a dropship company with zero branding, just swindling people who aren't familiar with Amazon, this app is for you. If you're a small business owner building a brand RUN! I only gave this 3 stars because most people only check the 3 star reviews. My real score is Negative A BILLION STARS. Again RUN!

I originally had an issue where I was charged after canceling my paid plan, but I have to highlight how professional and responsive Syncee’s support team was throughout the process. After I reached out and explained my situation, Imre from the management team personally reviewed my case, identified the issue, and ensured that my refund was processed quickly and smoothly. I really appreciate the level of communication, fairness, and genuine care they showed, it’s rare to see this kind of attention to customer experience. Thank you to the Syncee team for resolving everything with professionalism and respect. Highly recommended for both the app and the quality of support!