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Customer reviews: Syncee Premium AI Dropshipping

Develop by Shopify

Syncee is a powerful dropshipping and product sourcing app for Shopify, helping merchants automate global supplier connections. This review covers its features, pricing, and real user experiences to help you decide if it fits your business needs.

Reviews (469)

Overall rating
4.6

What Merchants Think

Overall, merchants have mixed feelings about "Syncee Collective Dropshipping". While many appreciate its user-friendly interface and the extensive range of quality products, some express dissatisfaction with certain features such as customer support response times, pricing issues, and supplier reliability. The app is highly praised for its integration with Shopify and the ease of managing a store, but some users experience challenges with subscription management and billing.

Key Strengths

  • User-friendly interface
  • Wide selection of quality products and suppliers
  • Seamless integration with Shopify
  • Extensive filtering options for product selection
  • Responsive and helpful customer support
  • Automated order fulfillment

Common Concerns

  • Complex pricing and subscription management
  • Slow or unresponsive customer support during peak times
  • Occasional difficulties in product syncing and importing
  • Some suppliers not fulfilling dropshipping expectations
  • Limited trial functionality leading to unexpected charges

Final Thoughts

"Syncee Collective Dropshipping" proves to be a valuable tool for many merchants seeking to enhance their e-commerce operations, offering a large array of products and strong integration capabilities. However, potential users should be mindful of subscription terms and supplier vetting to fully benefit from the platform. With improvements in customer support and pricing clarity, Syncee could further solidify its stance as a reliable dropshipping solution.

Lootquake LLC

Oct 27, 2025  on Shopify

Horrifying customer service. Their customer service does not exist. We were having an issue with an order "Fulfilled by Syncee", and we needed to contact their support team to help resolve the issue. There was no support team, and they left a message that says "Back in one week" ONE WEEK? WE ARE IN Q4! I would suggest all inexperienced merchants to avoid Syncee at all costs. It is not worth your money. The team behind this app do not care about your business.

Exregal

Oct 10, 2025  on Shopify

Had Rough Start, but the Syncee team, Peter, helped me resolve the issue quickly. very good overall service.

The green Corner Shop

Oct 09, 2025  on Shopify

Mi sono trovata molto bene con l'assistenza di András, che ha risposto in maniera chiara alle mie domande e ha soddisfatto le mie richieste.

JapanChefKnife.com

Oct 03, 2025  on Shopify

Excellent app, and support is excellent! But the chatbot screening is frustrating—it tries everything to keep you from reaching a human agent. If a chatbot could actually resolve issues, I wouldn’t mind, but we’re still years away from that level of reliability. For a paid app, human support should be the priority. If the goal is to train bots, that should be done through a free service, not at the expense of customers’ time—something small business owners simply don’t have to waste.

Crowned Heirs

Oct 01, 2025  on Shopify

I have found a wonderful app to integrate with my Shopify store that brings great quality products to my South African customers!

Liliputi Love

Sep 30, 2025  on Shopify

We are very pleased with Syncee. It greatly facilitates our work, as we can efficiently manage our products inventory and exports. We find it particularly useful that weight updates also work smoothly through the application. If you are a manufacturer/supplier Syncee also offers a great way to build your business via new retailers. The support team is fast and helpful. Overall, we are very satisfied and recommend this app to others.

EEAZI

Sep 25, 2025  on Shopify

EEAZI highly appreciates the Syncee application for its capabilities in integration and product data synchronization. This significantly facilitates the management of our product catalog. However, we have encountered challenges in handling product duplications and price modifications, which require further attention and optimization. We would like to highlight that the Syncee support team has been fully helpful in addressing the issues that arose.

flyliving

Sep 16, 2025  on Shopify

It is okay. Way better than many Dropshipping suppliers, but you pay 40 $ and only get like 50 products. Way to less for using. I think I will cancel my subscription.

Pearl Blade: National Distributor And Manufacturer

Aug 07, 2025  on Shopify

even tho i uninstalled this app and there isnt a subscription selected, im still being charged i got charged a 2nd time, and now i see the charge is still on my current bill, nothing has been done, only messages to remove the review, and THEN they will send a message to finance??? what injustice is this, i am due the 2nd charge to be refunded, and they must remove the new charge on current invoice, wow, can someone in syncee that is in fianance and management sort this out??? How can i be messaged to remove a review first before any remedy, its been days later and the same message of remove the review, its a win win, im losing, im still losing,

My Store

Aug 05, 2025  on Shopify

Syncee is a great and easy-to-use dropshipping app. I was able to create my product collections without any problems, and importing products was very smooth. Their support team is friendly and responsive — they even took the time to reply to my review, which I appreciate. Thank you, Syncee team, for helping me grow my store!

The Beebionet Shop

Aug 04, 2025  on Shopify

It was an easy-to-use and satisfying experience with Syncee to load the products i wanted in to my shop

My Store

Aug 02, 2025  on Shopify

Very easy to use! I'm new to Shopify dropshipping and Syncee made it very simple to start. I loved how it suggested trending products and automatically applied pricing rules. Importing products was seamless. Highly recommended for beginners!

My Store

Aug 01, 2025  on Shopify

I found the experience of searching for products very easy on Syncee, however, I think there just needs to be more variety in certain areas.

EliasSignature

Jul 22, 2025  on Shopify

A reliable and efficient tool for anyone starting a Shopify dropshipping store - especially if you want to build a curated, niche product line without upfront inventory.

Opal Skin Co.

Jul 17, 2025  on Shopify

I’ve tried so many skincare products, but this one is different — in the best way! My skin feels softer, looks brighter, and stays hydrated all day. I noticed a glow within a week. No breakouts, no harsh reactions. Just clean, smooth skin. I’m officially obsessed!

Art of Monkey Biz

Jul 16, 2025  on Shopify

The step-by-step guide is very useful to get you started especially with app integration, sales taxes, finding approved vendors, website templates, policies, and so much more!

My Store

Jul 14, 2025  on Shopify

Syncee is super easy to use and perfect for beginners. I found trending products quickly and added them to my store in just a few clicks. The app offers a wide range of trusted suppliers. Great experience so far!

My Store

Jul 14, 2025  on Shopify

Here's a sample review you can copy and paste into the box: --- This app has been a game-changer for my store! Easy to set up, very intuitive, and the support team is super responsive. It helped streamline our operations and saved us a lot of time. Highly recommended for anyone looking to boost their Shopify store's efficiency! --- Let me know if you want it to be more specific to the app’s function or your business type.

Sea Of Mud Apparel Co.

Jul 01, 2025  on Shopify

Very Rarely does anything ship on time. It really depends on the private venders and Syncee does nothing about it. Also, there is some back end data breech with Alibaba that people kept stealing my designs and id start seeing them in google searches - syncee does nothing about it.

Mağazam

Jun 29, 2025  on Shopify

mükemmel bi uygulama bize nasıl satış yapacağımızı gösteriyor 0 dan istediğiniz gibi para kazanıyorsunuz sadece biraz uğraşmanız yeterli olacaktır.

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