Unfortunately, my experience has been disappointing. I placed an order for a sweater, but even after a considerable amount of time, the order has not yet been shipped and there is no clear communication or proactive update about the delay. For a platform that positions itself as a professional dropshipping solution, this lack of transparency and slow order handling is problematic — especially when customers are expecting timely delivery. At this point, I cannot rely on Syncee for consistent fulfillment and would advise other store owners to be cautious if delivery speed and reliability are important for their business.

Avoid this app, predatory billing, and no accountabilityThis was one of the most frustrating experiences I’ve had on Shopify. I was charged nearly $150 CAD for an app I used for two days, uninstalled immediately, and never benefited from. Support was cold, inflexible, and offered no real help just copy paste policies. Seeing other reviews with the same experience makes this feel intentional rather than accidental. If you’re new to Shopify or on a tight budget, this app can seriously hurt you financially.

Very useful app, easy to use and reliable. We really enjoy using it and can only recommend it to everyone.

Eversince I installed App, The website became terribly slow. I have paid $ 59 but, I do have to uninstall even in between because of having very slow website.

This app is excellent — I can highly recommend it. It has helped us tremendously in serving our clients quickly and efficiently.

As someone who manages products, suppliers and new campaigns regularly, I’ve learned to spot the difference between an app that helps and an app that just looks helpful. Syncee is genuinely one of the apps that makes my work easier in a very real, day-to-day way.

Awful confusing why doesn't shopify use third parties it is not easy to navigate sent an email immediately at first charge. Now its happened twice. I have only two logins, once when I was coaxed into the service which had zero products relevant to my brand, and the second logon trying to get rid of this on phone talking to shopify support. The emails say shopify billing this is a mess

Leider überzeugt die App mich nicht. Barcodes werden oft nicht übernommen und wenn man sie manuell einträgt, verschwinden sie bei der nächsten Synchronisierung wieder. Für diese Leistung ist der Preis deutlich zu hoch. Die Produktsuche ist unpraktisch, da man Kategorien nicht filtern kann und nach dem Öffnen eines Artikels wieder komplett nach unten scrollen muss.

Runaway! Terrible Logistics. If you have taken the trouble to build a brand a customer loyalty do not use this app. It will diminish your brand. The Fulfillment process is a joke. Deliveries take 10 days plus and you have to dig through emails to find a tracking number affiliated with a sketchy Chinese carrier. If you have a dropship company with zero branding, just swindling people who aren't familiar with Amazon, this app is for you. If you're a small business owner building a brand RUN! I only gave this 3 stars because most people only check the 3 star reviews. My real score is Negative A BILLION STARS. Again RUN!

I originally had an issue where I was charged after canceling my paid plan, but I have to highlight how professional and responsive Syncee’s support team was throughout the process. After I reached out and explained my situation, Imre from the management team personally reviewed my case, identified the issue, and ensured that my refund was processed quickly and smoothly. I really appreciate the level of communication, fairness, and genuine care they showed, it’s rare to see this kind of attention to customer experience. Thank you to the Syncee team for resolving everything with professionalism and respect. Highly recommended for both the app and the quality of support!

Absolutely stunning variety of products to choose from!!! Excellent quality Love there selection and great customer service!!! Only little thing i can point out wish some suppliers could add more than just one pic but other than that I have never been happier with a supplier where evertime i hear Syncee i smile a big smile!!!

Horrifying customer service. Their customer service does not exist. We were having an issue with an order "Fulfilled by Syncee", and we needed to contact their support team to help resolve the issue. There was no support team, and they left a message that says "Back in one week" ONE WEEK? WE ARE IN Q4! I would suggest all inexperienced merchants to avoid Syncee at all costs. It is not worth your money. The team behind this app do not care about your business.

Had Rough Start, but the Syncee team, Peter, helped me resolve the issue quickly. very good overall service.

Mi sono trovata molto bene con l'assistenza di András, che ha risposto in maniera chiara alle mie domande e ha soddisfatto le mie richieste.

Excellent app, and support is excellent! But the chatbot screening is frustrating—it tries everything to keep you from reaching a human agent. If a chatbot could actually resolve issues, I wouldn’t mind, but we’re still years away from that level of reliability. For a paid app, human support should be the priority. If the goal is to train bots, that should be done through a free service, not at the expense of customers’ time—something small business owners simply don’t have to waste.

I have found a wonderful app to integrate with my Shopify store that brings great quality products to my South African customers!

We are very pleased with Syncee. It greatly facilitates our work, as we can efficiently manage our products inventory and exports. We find it particularly useful that weight updates also work smoothly through the application. If you are a manufacturer/supplier Syncee also offers a great way to build your business via new retailers. The support team is fast and helpful. Overall, we are very satisfied and recommend this app to others.

EEAZI highly appreciates the Syncee application for its capabilities in integration and product data synchronization. This significantly facilitates the management of our product catalog. However, we have encountered challenges in handling product duplications and price modifications, which require further attention and optimization. We would like to highlight that the Syncee support team has been fully helpful in addressing the issues that arose.

It is okay. Way better than many Dropshipping suppliers, but you pay 40 $ and only get like 50 products. Way to less for using. I think I will cancel my subscription.

even tho i uninstalled this app and there isnt a subscription selected, im still being charged i got charged a 2nd time, and now i see the charge is still on my current bill, nothing has been done, only messages to remove the review, and THEN they will send a message to finance??? what injustice is this, i am due the 2nd charge to be refunded, and they must remove the new charge on current invoice, wow, can someone in syncee that is in fianance and management sort this out??? How can i be messaged to remove a review first before any remedy, its been days later and the same message of remove the review, its a win win, im losing, im still losing,