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Gelato: Print on Demand logo

Gelato: Print on Demand

Develop by Shopify

$23.99

/ Month
Free plan available 14 Days Free Trial

Print on demand for global creators

Global print network
High-quality products
Diverse product range
Local production

About Gelato: Print on Demand

Launched Jun 16, 2020

Categories

Built by Shopify

Address

5343 Dundas Street West, Suite 601, Etobicoke, ON, M9B 6H8, CA

Website Support Portal Privacy policy Tutorial FAQ Document
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Introduction Video

Description

Print on demand for your ecommerce business

Produce locally and sell globally with Gelato Print-on-Demand. Connect your Shopify store and sell custom products worldwide through local production. Gelato simplifies print-on-demand fulfillment, helping you scale your store, reach new markets, and grow sustainably. With 140+ local production hubs in 32 countries, you can sell and deliver custom products globally without managing inventory.

Produce locally and sell globally with Gelato Print-on-Demand. Connect your Shopify store and sell custom products worldwide through local production. Gelato simplifies print-on-demand fulfillment, helping you scale your store, reach new markets, and grow sustainably. With 140+ local production hubs in 32 countries, you can sell and deliver custom products globally without managing inventory. more
  • 100+ custom products & AI tools for easy, branded design.
  • Faster, greener delivery via a global network of local print hubs.
  • 24/7 support and seamless Shopify integration worldwide.
  • Sell globally with no inventory or hassle.
  • Higher margins with local fulfillment.

Pros

  • Well-designed interface and easy setup process
  • Great onboarding experience and multiple product options
  • High product quality and efficient logistics
  • Local production reduces carbon emissions
  • Intuitive and user-friendly, even for beginners
  • Good integration with Shopify, easy to move designs
  • Versatile with multiple printing options
  • Support is generally helpful and responsive
  • Bulk implementation feature available
  • High level of control and customization for products
  • Positive user feedback on overall experience

Cons

  • Limited product range compared to competitors
  • Issues with personalization tool and certain themes
  • Technical issues affecting website functionality
  • Delayed or poor customer support response
  • Shipping issues to certain destinations

Top Helpful Reviews

Lowlife Ink Apparel

Jan 08, 2026  on Shopify

Works mostly Really good. The mockup never really seems to be centred when I'm building a shirt. Maybe the way the T's are photographed for the website. Other than that its seamless.

WallPoster

Jan 05, 2026  on Shopify

Almost 2-3 years with Gelato and I'm really disappointed with the new prices. No way you can make a margin with this prices. Especially the framed posters

Woodbywear

Dec 28, 2025  on Shopify

CUSTOMER SUPPORT IS GOOD, IF THERE ARE ANY PRODUCTS THAT IS OUT OF STOCK SHOULD FIX THAT, BECAUSE I'LL HAVE MY CUSTOMERS WONDERING WHERE THE ITEMS ARE, THEN OUT OF NOWHERE YOU GUYS SAY, OH THAT'S OUT OF STOCK, WHEN IT SHOULD'VE BEEN MITIGATED EARLIER. THE SERVICE IS GOOD THOUGH. NOT GOING TO DOWNGRADE THE COMPANY FOR SOMETHING SO LITTLE.

Soulshine Boutique

Dec 27, 2025  on Shopify

Super easy to handle, the dashboard gives a clear oversight. I work with Gelato now for two days and I like that I can add the designs in bulk (but not the Label - inner neck?), the price editor with the shipping cost, very practical. It has a AI Mockup image creator and the images are very good, and an AI editor for title and description. I decided to work with Gelato, because it is based in Germany for me as a European based store a pluspoint. Let's see how it works further.

pakjekoopje

Dec 27, 2025  on Shopify

Het was even uitzoeken maar zeer eenvoudig om mee te werken. Goed kijken en dan je ontwerp maken. Prijsbepaling is ook goed te doen. Ik ga hier voor ik maak wel als eerste gebruik van het gratis abonnement.

Posso te mostrar shop

Dec 18, 2025  on Shopify

The print quality is very low. Some products have smudged ink, and it's clear they will wear out after just a few washes. It took a long time to arrive, and I imagined that for the price, the product would be much higher quality. I can't offer this level of quality to my customers. High cost, slow delivery, and poor quality.

Amor Custom Gifts

Dec 18, 2025  on Shopify

This is my first year working with Gelato, and it has been an absolute disaster. Despite paying for a membership that is far from cheap almost $240 per year, the service quality has been completely unacceptable. Even though I placed many orders before their advertised Christmas cut-off date of December 15, a large number of orders from as early as December 8 have still not been printed or shipped at all. When I contacted support and opened multiple cases, the only response I received was essentially. You can NOT talk to real people, they have auto respond Ai agent that auto copy and paste everything you ask. “There is nothing we can do. If it does not arrive by December 24 or December 26, contact us again.” That is not customer support. That is avoiding responsibility. For a platform that charges a premium membership fee, this level of operational failure is inexcusable. they do not have any in-house printing facilities so they are unable control anything. TRASH If you cannot keep up with holiday demand, DO NOT accept Christmas orders. If you cannot fulfill orders on time, DO NOT advertise a December 15 cut-off date. Because of Gelato’s failure, my business reputation has been damaged, my customers are angry, and I am forced to deal with refunds and complaints for issues entirely outside my control. This experience has been misleading, unprofessional, and costly. I would strongly warn any seller who depends on reliable fulfillment, especially during peak seasons, to think twice before trusting Gelato. Now i have almost 50 orders that will not deliver by Christmas, have to eat up all cost to refund to my customers and get negative reviews. They refunded 1 order as a courtesy back to GELATO wallet to be used for the next order which I will not use. Going to open charge back will my bank.

HorrorgraphyArtPrint

Dec 16, 2025  on Shopify

Gelato is a reliable print-on-demand service with excellent quality for fine art prints. The EU-based production ensures fast delivery and consistent results, especially on matte papers. The platform integrates smoothly with online stores and makes the entire fulfillment process simple and efficient.

Vicki Maree Creative

Dec 13, 2025  on Shopify

Horrible customer service. Constantly 'busy' live chat that doesn't get back to you. Constant payment issues. Constant problems with the actual app. When creating a product, there is a good chance it will miss something when publishing. This will include things like photos and variants. Very frustrating to use. The Gelato+ membership allows them to set very expensive RRP prices to force you to use Gelato+. Edit: 3 days I waited for a reply for a serious problem. They sent me a generic email which didnt help, and told ther my other issues where a "work in progress" and I had to figure out myself A custome made an order and then Gelato removed the product from shipping to my country. EDIT: NO one has bothered to contact me or get back to me, so I cancelled my subscription and moved to Printify. The time it will take to move everything over will be worth not having to dealing with this company and their buggy app.

My Store

Nov 28, 2025  on Shopify

Just started my business and already sold five shirts the quality choices are great so many options and they responded to me pretty reasonably timing. Quality of the print was amazing. I love the name, gelato So far everything is Okie dokie Very new business not really advertising yet but it will be fun To see it grow and offer more products through this Company

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