Just started my business and already sold five shirts the quality choices are great so many options and they responded to me pretty reasonably timing. Quality of the print was amazing. I love the name, gelato So far everything is Okie dokie Very new business not really advertising yet but it will be fun To see it grow and offer more products through this Company

I tried Printful for my art prints and found it difficult to use for someone not technically inclined. Gelato is much easier to use and works seamlessly with Shopify. I also like that they use Giclee printing 12 color for the prints. I'm waiting to receive my samples. They are also more environmentally friendly printing and shipping worldwide.

Complicated, lots of pop-ups, cant select more than 1 mockup and when finally added it appears out of stock on my site.

constant payment issues when i have a positive balance and auto replenish set up. Customer service takes over a week to respond. Printful isn't great but go back to it because Gelato is worse

The Gelato App was very easy to integrate with Shopify. To add the products to Shopify from Gelato was a very straight forward process

VERY nice and smooth initiation and setup! I use Shopify and was just browsing for options, I am super happy I found Gelato!

smooth interface everything straight forward and the best feature for me is that i can setup multi variants on 1 product, was a game changer for me

WARNING! Gelato intentionally does not remove out of stock inventory, knowingly overselling products at the user's expense. This tactic is straightforward to maintain high sales, while the user must handle customers who cannot receive their orders. Additionally, they do not refund out-of-stock items, forcing the user to deal with customers and absorb the costs. This has been a known issue for years, and customer support claims they are working on it; however, they often avoid providing further details and attempt to close the chat. Horrible customer service. They respond more quickly to reviews here than they do in their customer service ecosystem. The chat function keeps you in a useless AI support loop, making it difficult to contact a live agent.

I've been slowly exploring Gelato and find it very resourceful in terms of providing information for people whom are starting a business.

Gelato is one of the big players in the print-on-demand (POD) and dropshipping space, and it stands out for a few key reason