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Showing 1 to 20 of 1 Apps
Efficiently elevate customer satisfaction with HelpZenith. Show more
HelpZenith ‑ Ticket & HelpDesk is a robust customer support solution designed to enhance service delivery and streamline ticket management. This versatile app allows businesses to transform incoming emails into tickets, consolidating them within a centralized system for efficient handling. With HelpZenith, access detailed reports that offer valuable insights into support activities, aiding in continuous improvement and strategic decision-making. The app also features workflow automation, facilitating the automatic assignment, categorization, and response to queries, thereby optimizing operational efficiency. Users are empowered with a seamless customer portal enabling them to independently create, manage, and track their support tickets. HelpZenith revolutionizes customer support by simplifying complexities and boosting satisfaction levels, fostering a more responsive and effective support experience. Embrace this all-in-one solution to embark on a transformative support journey that elevates your business’s reputation for exceptional service.
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Workflow automation
Customer portal
Ticket management
Detailed reports
Email-to-ticket
SmartiePal is an AI solution designed to enhance customer communication and support on any website. Show more
SmartiePal is an innovative AI-driven chat application that revolutionizes customer support and engagement for websites. By offering round-the-clock assistance, it ensures that your visitors can access the information they need promptly and efficiently, enhancing their overall experience. This intelligent solution is designed to handle a broad spectrum of customer queries, significantly reducing reliance on human support teams and enabling businesses to allocate their resources more effectively. SmartiePal's intuitive interface is easy to integrate with your website, providing seamless, real-time communication with visitors. Its ability to understand and process natural language means it can engage in meaningful conversations, leading to higher customer satisfaction and retention. With SmartiePal, businesses can elevate their service levels while optimizing their operational costs.
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24/7 assistance
Ai-powered chat
Enhance engagement
Effortless Custom Forms for Streamlined Customer Support Show more
GA: Support Forms is an innovative application designed to elevate your business's workflow and customer engagement through customizable and responsive forms. Its user-friendly interface, complete with drag-and-drop functionality, allows you to effortlessly create personalized forms without any coding skills. Choose from a wide selection of templates to suit your brand and needs, ensuring a professional appearance that resonates with your audience. With instant email notifications, you'll never miss a submission, enabling prompt responses to customer queries and feedback. The app's robust analytics tools provide valuable insights into form performance, allowing you to refine your strategies and improve customer interactions. Trusted by businesses of all sizes, GA: Support Forms offers a seamless way to manage support requests efficiently and effectively.
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Email notifications
Performance tracking
Intuitive interface
Drag-and-drop
Robust analytics
Rich templates
Customer support with social media & marketplace [eBay,amazon] Show more
Webkul Helpdesk Support-UVdesk is a comprehensive helpdesk solution designed to centralize customer support inquiries across multiple channels. With seamless integration with Shopify, merchants can effortlessly access order details for real-time order validation and manage multiple Shopify stores from a single platform. The app offers personalized templates and automated workflows to enhance efficiency and reduce response times, allowing support teams to deliver faster and more effective solutions. UVdesk ensures streamlined customer support management by providing a unified dashboard for monitoring inquiries and evaluating support staff performance. This enhanced oversight helps boost productivity and fosters better customer relationships. Additionally, features like custom forms allow customers to easily submit queries directly from the Shopify storefront, resulting in a smoother support experience. Overall, Webkul Helpdesk Support-UVdesk is an invaluable tool for businesses looking to optimize their customer support processes and elevate customer satisfaction.
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Social media integration
Ticket conversion
Marketplace integration
Service ticket management
Support workflow automation
Multi-channel support
AI Technical Support Engineer for complex support and service workflows Show more
Ascendo AI is an innovative agentic AI platform crafted to transform customer support and field service operations. By harnessing the power of advanced AI, Cognitive Robotic Process Automation (RPA), Natural Language Processing (NLP), and Machine Learning (ML), the app empowers agents to efficiently tackle issues and detect anomalies. It also provides comprehensive knowledge intelligence, aids in backlog management, and optimizes spare parts planning, ensuring streamlined operations. Designed to enhance customer experience, Ascendo AI fosters improved support efficiency, making it an invaluable tool across diverse industries. The platform’s cutting-edge technologies seamlessly integrate to provide robust solutions tailored to meet the unique challenges faced by customer support teams today.
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Anomaly detection
Issue resolution
Backlog management
Knowledge intelligence
Spare parts planning
Technical Support & Field Service AI Agents:Your AI coworker to execute workflows in complex support Show more
Ascendo AI Resolution AI Agents is a cutting-edge platform tailored to transform customer support and field service operations. By integrating advanced AI, Cognitive RPA, NLP, and ML technologies, it empowers agents to resolve issues efficiently and accurately. The platform excels at anomaly detection and delivers intelligent knowledge resources, which allow for informed decision-making and swift problem resolution. It also aids in managing backlog effectively and refining spare parts planning, ensuring seamless operations. Ascendo AI's comprehensive approach enhances customer experience and boosts support efficiency, making it invaluable across multiple industries. With a commitment to optimizing workflows, this platform stands out as an essential tool for modern service teams aiming for excellence in customer interaction and service delivery.
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Anomaly detection
Issue resolution
Backlog management
Knowledge intelligence
Spare parts optimization
Customer support agent to scale support across public groups & private tickets Show more
Mava is a robust customer support platform designed to streamline communication by integrating with popular channels like Telegram, Discord, websites, and email. The app enables support teams to unify all incoming requests into a single, shared inbox, ensuring efficient management and swift resolution of queries. Harnessing the power of AI, Mava's intelligent bot can automatically address FAQs in public Telegram groups, Discord, and Slack channels, enhancing user engagement and reducing response times. Additionally, Mava offers a no-code chatbot builder, allowing teams to customize AI-driven responses for private support tickets, providing a personalized and efficient customer service experience. With its versatile integration capabilities and AI-enhanced functionalities, Mava empowers teams to deliver exceptional support, all while keeping communication organized and effective. Its seamless user interface and customization options make Mava an indispensable tool for businesses aiming to elevate their customer support operations.
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Integrated inbox
Ai bot responses
No-code chatbot
This app offers an all-in-one solution for wholesale business. Show more
Ymq B2B & Wholesale Solution is a comprehensive app designed to optimize wholesale operations for merchants using Shopify. It allows seamless tagging of B2B customers to display exclusive wholesale prices, eliminating the need to manage multiple Shopify stores. The app is equipped with advanced wholesale features such as customizable pricing, automatic customer tagging, order minimums, and quantity breaks, ensuring flexibility and efficiency in sales management. Additionally, merchants can automate tax controls to comply with varying regulations, ensuring smooth and lawful business operations. The platform also supports promotional tactics with discount codes and buy-one-get-one deals to boost sales engagement. Tailored for ease and functionality, Ymq B2B & Wholesale Solution empowers businesses to effectively manage and expand their wholesale channels.
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Quantity breaks
Customizable pricing
Automated tax control
Customer tagging
Minimum order requirements
Shipping adjustments
Smart Shipping and Order Management Solution in South Africa Show more
Bob Go is a smart shipping solution tailored for ecommerce businesses in South Africa, designed to streamline and automate their logistics processes. Seamlessly integrate Bob Go with your ecommerce platforms, effortlessly syncing order details from your sales channels for a hassle-free experience. The app allows merchants to receive competitive shipping quotes from multiple couriers, ensuring cost-effective choices for delivering anywhere within South Africa. Bob Go also simplifies logistics management by generating automated waybills and enabling easy collection requests with just a single click. Stay connected with your customers through customizable tracking notification emails, providing them with real-time updates on their deliveries. By utilizing Bob Go, ecommerce businesses can significantly reduce time and expenses involved in shipping, making logistics more efficient than ever before.
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Sync sales channels
Automated waybills
Multiple courier quotes
Custom tracking notifications
Professional invoicing with heroic support. Show more
Softify: Easy Invoice+ is a comprehensive invoicing solution designed to streamline your order management process. This app allows you to effortlessly create, print, and send invoices, credit notes, packing slips, shipping labels, and return forms with just a few clicks. Featuring a user-friendly interface, Softify offers beautifully crafted templates, as well as a unique drag-and-drop designer for those who prefer to customize their documents without any technical skills. It supports automatic and manual invoicing for regular Shopify orders and ensures compliance with local legislation for international sales. The app also facilitates timely payments by sending invoices and gentle reminders for overdue amounts. With multi-language and multi-currency options, Softify is an ideal tool for businesses operating on a global scale, backed by highly responsive customer support.
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Credit notes
Print invoices
Automatic invoicing
Shipping labels
Multi-currency
Send invoices
Reduce customer support with FAQ's and a Helpdesk widget. Show more
Detective FAQ Chat & Helpdesk is an innovative tool designed to streamline customer support by providing easily accessible answers to frequently asked questions. This app features a Help Desk widget that integrates searchable FAQs, live chat, and email support directly within your online store, enhancing customer interaction. It offers a static FAQ page where customers can quickly find answers to their inquiries, reducing the burden on your support team. The app not only improves efficiency but also boosts customer confidence by allowing FAQ integration with specific products or collections. Moreover, it includes order tracking functionality, further enhancing the customer experience. With an intuitive design, Detective FAQ Chat & Helpdesk is a comprehensive solution for enhancing service quality and satisfaction.
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Order tracking
Email support
Product-specific faq
Chat integration
Searchable faqs
Help desk widget
Free, comprehensive customer support solution for e-commerce brands. Unlimited features. Show more
Reacho is a cutting-edge customer support app tailored specifically for e-commerce businesses, providing a comprehensive solution without any cost. Designed to streamline and enhance customer service, Reacho offers unlimited access to agents, tickets, chats, and a sophisticated knowledge base. It consolidates email, chat, and ticketing systems, as well as self-service tools, into a singular, easy-to-use platform, enabling effortless management and tracking of customer interactions. Unlike expensive alternatives, Reacho guarantees perpetual free access to its wide range of features, including automation and customizable options. Developed by the creators of EngageBay, this app is dedicated to empowering e-commerce brands with tools to simplify support operations and facilitate business growth. By integrating Reacho into your online store, you can revolutionize your customer support experience while keeping costs at bay.
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Automated responses
Unlimited agents
Self-service tools
Integrated chat
Smart knowledge base
AI-driven 24/7 customer support and sales solution for online stores. Show more
Destinova Live & AI Chatbots is designed to transform customer support and sales for online stores using cutting-edge AI technology. Leveraging GPT-powered AI, this app provides continuous, 24/7 assistance, offering personalized product recommendations and seamless order tracking. Destinova ensures an enhanced customer experience, improved conversion rates, and streamlined operations through its intuitive chatbot and live chat interface. Key features include self-learning chatbots that adapt to store needs, AI-driven product suggestions to engage customers, and unified message management for efficient communication. Additionally, the app offers customizable widgets to align perfectly with any brand aesthetic, as well as pre-designed chatbot strategies to boost sales. Destinova also includes satisfaction surveys, status pages, and push notifications to maintain customer engagement, supported by advanced AI live chat and GPT chat functionalities for superior customer service.
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Push notifications
Customizable widgets
Order tracking
Smart recommendations
24/7 assistance
Ai-powered chat
Streamline support, boost sales with Gorgias: your all-in-one helpdesk solution. Show more
Gorgias is a powerful help desk and live chat application specifically designed for online stores, providing a seamless and efficient customer support experience. Trusted by over 30,000 support agents, it consolidates all support requests from various channels into a single platform, allowing for quicker responses and transforming support operations into a profit-generating center. Its integration with BigCommerce enables effortless connection between your store and the helpdesk, offering complete customer visibility on support tickets and the addition of live chat on your website. By offering support on every channel, Gorgias cuts customer support time by 50% and manages ticket backlogs with ease through automation. Beyond enhancing support efficiency, it also helps increase conversions and revenue while providing insightful tracking of support performance and revenue statistics. Gorgias is an essential tool for online retailers aiming to deliver exceptional customer service and drive business growth.
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Performance tracking
Live chat integration
Centralized support platform
Automated ticket handling
Support customers with Facebook messenger Chat and boost sale Show more
Facebook Messenger Chat is a dynamic app designed to enhance communication between businesses and their customers directly on their store platforms. By integrating seamlessly with Facebook Messenger, it allows store owners to interact with visitors, address inquiries, and send personalized support or promotional coupons, which can significantly boost sales and customer satisfaction. One of the standout features of this app is its ability to maintain communication with potential customers, even if they leave the website without completing a purchase. This capability increases the likelihood of converting leads into sales through follow-up interactions. The app is user-friendly, requiring only a simple setup by linking a Facebook page, making it an incredibly effective tool for providing quick and efficient customer support. Fast responses lead to happy customers, and happy customers lead to more sales. With Facebook Messenger Chat, businesses are equipped to resolve customer doubts in seconds, enhancing overall customer experience and potential revenue.
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Easy setup
Direct customer chat
Provide support/coupons
Lead conversion
Support hard-working families while expanding your business. Show more
ChaChing: Support Families Now is an innovative app designed to revolutionize how brands and retailers connect with shoppers. By leveraging a powerful product-discovery platform, the app strategically positions your products in front of customers actively searching for items like "toys" and "shoes." This targeted visibility boosts your sales volumes and market share while simultaneously paying consumers to purchase directly from you. The unique business model not only enhances your profit margins but also provides financial benefits to hard-working families across the country, putting more money back into their pockets. ChaChing's user-friendly interface allows for effortless setup of always-on marketing campaigns, ensuring continuous engagement with potential buyers. Additionally, the app's intelligent systems prevent ad spend wastage by refunding costs when returns are detected, enhancing cost-efficiency.
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Product discovery
Increased margins
Market share
Always-on campaigns
Reduced wastage
Easy and Reliable Support System Show more
The ARCS Support Ticketing System is a user-friendly and scalable application designed to enhance customer support and streamline communication management for stores. By enabling customers to initiate support tickets, the app allows store owners and managers to efficiently review, address, and resolve customer inquiries, issues, and feedback from a centralized platform. With the flexibility to toggle ticketing capabilities for customers, store managers can personalize the support experience. The system also offers features to customize the content displayed on the support page, ensuring alignment with brand communication. Moreover, it provides a reliable way to track ticket status, keeping both customers and staff informed throughout the resolution process. This comprehensive solution enhances customer service operations, ensuring timely and effective responses to customer needs.
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Initiate support tickets
Review customer inquiries
Respond to issues
Manage communication
Track ticket status
Customize support page
Automated customer support driving customer satisfaction. Show more
Aisq: Auto Customer Support is a streamlined application designed to transform your customer support experience by integrating support emails into a unified ticketing system. This powerful tool offers automated responses and action suggestions based on real-time access to customer orders, facilitating quick and informed decisions. By simplifying support management, Aisq helps businesses save valuable time and money, allowing support staff to respond and act on tickets with just one click. The app automatically generates tickets accompanied by intelligent responses and recommended actions, significantly reducing response time and enhancing customer satisfaction. Say goodbye to the tedious task of manually handling customer emails and inquiries, and embrace a more efficient approach with Aisq. Perfect for businesses looking to elevate their customer service while optimizing operational efficiency, Aisq is an essential addition to any support team.
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Automated responses
Unified ticketing system
Action suggestions
Customer order access
One-click response
Centralize all support interactions from different channels. Show more
Aunoa CRM and Support Agents app is designed to unify customer interactions across live chat, social media, and messaging platforms into a single centralized Inbox. This innovative tool enables businesses to manage and respond to all communications efficiently, ensuring that customers and prospects receive real-time and effective responses that can enhance their overall experience. By leveraging the app's conversation software, companies can significantly reduce response times, personalize customer interactions, and ultimately boost online sales. The app further simplifies support by allowing users to create, manage, prioritize, and organize support tickets directly from the Inbox, providing a comprehensive view of each interaction and customer timeline. Additionally, Aunoa CRM utilizes AI to automate repetitive tasks, freeing up time for teams to focus on more critical engagements. This streamlined approach not only enhances customer service quality but also keeps your team agile and customer-focused.
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Multi-channel integration
Real-time responses
Ticket management
Centralized inbox
Contact timeline
Fully Automate Support Workflows and Question Answering Show more
Aide AI Support Automation is a versatile application designed to streamline customer service processes and enhance support efficiency. By utilizing AI, Aide helps in extracting valuable customer insights and automating various repetitive tasks such as order tracking, returns, and exchanges. The app empowers support agents by providing intelligent suggestions and using stored knowledge to automatically address common inquiries. It meticulously analyzes customer messages to identify potential automation opportunities, equipping users with the necessary tools to configure and optimize workflows. Aide enables automation of knowledge-based question answering while adhering to store policies for returns and exchanges. It also offers ongoing AI-driven insights and recommendations to continuously improve support operations. With CRM and API integrations, Aide facilitates seamless data access and action execution, making it an indispensable tool for modern customer service teams.
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Order tracking automation
Customer insights
Crm integrations
Api integrations
Returns automation
Automate support workflows